
Overview
Background
Annie is an experienced researcher in digital health, with a background in both academia and industry. Her research primarily focuses on developing, implementing, and evaluating technology for older adults.
In her part-time role at the Centre for Online Health, Annie co-designs, supports implementation and evaluates the use of telehealth in complex care settings, particularly in aged care. Through large-scale telehealth evaluations, she has gained in-depth knowledge of the perspectives of multidisciplinary clinicians and consumers on the acceptability, feasibility, and effectiveness of telehealth across various settings. She is particularly interested in how practitioners can implement telehealth to enhance consumer access to health and social care, ultimately leading to better patient outcomes. Her research interest encompasses a wide range of professions, conditions, settings, and sectors, including allied health professionals, chronic diseases, oncology, dementia, aged care, addiction, and the disability sector.
Additionally, Annie serves as the Head of Research at Coviu, the telehealth platform that powers the government's Healthdirect Video Call. In this role, she leads a project to develop an AI-driven digital toolkit for wound care. This ambitious initiative involves research, product development, and the commercialisation of software as a medical device. Coviu also supports several telehealth implementation research projects in which Annie is actively involved.
With over 30 years of experience in healthcare, Annie has held diverse roles in both Australia and the UK, facilitating multidisciplinary and multi-sectoral collaborations. She is passionate about creating scalable technologies, interventions, and implementation strategies that cater to the needs of end-users, whether they are healthcare professionals or consumers. Annie is passionate about creating scalable technology, interventions, and implementation strategies that meet the needs of end-users, whether they are health professionals or consumers.
Availability
- Dr Annie Banbury is:
- Available for supervision
Research impacts
In 2021/22 Annie led nationwide research into clinician and consumer experiences in using telehealth for cancer care services and management during COVID-19 commissioned by Cancer Australia. The outcomes of this study have informed Cancer Australia's work in determining the appropriate use of telehealth for cancer care in Australia. Annie was a team member on Queensland Health's Evaluation of Telehealth Services project informing strategic decisions on statewide telehealth services.
Annie led the co-design of a telehealth peer support program for carers of people living with dementia. Using an innovative approach, Annie bought together a group of dementia caregivers who lived across NSW and Queensland using videoconferencing. During the life of the project, the group developed a strong connection with each other which transformed into a virtual peer support network. Following the end of the project, the group continued to meet virtually for another 2.5 years. Annie delivered the 6-week co-designed program to 16 dementia caregiver groups across Australia, most of whom had never used videoconferencing previously. Of those who took part in the groups, 76% indicated that they would like to continue meeting using videoconferencing with other dementia caregivers and eight of the groups continued to do so on a self-organised basis.
Annie's PhD focused on working with an aged care industry partner, Feros Care to develop and pilot the implementation of a group-based health literacy program that was delivered by videoconferencing. Outcomes from the study indicated older people's increase in health and chronic disease management as well as reductions in social isolation. The Telehealth Literacy program became adopted for routine care and was offered to all Feros care customers via their social engagement program.
Works
Search Professor Annie Banbury’s works on UQ eSpace
2025
Journal Article
Trust and confidence in telehealth-delivered services: a nation-wide cross-sectional study
Catapan, Soraia de Camargo, Snoswell, Centaine L., Haydon, Helen M., Banbury, Annie, Thomas, Emma E, Caffery, Liam J., Smith, Anthony C. and Kelly, Jaimon (2025). Trust and confidence in telehealth-delivered services: a nation-wide cross-sectional study. Health Marketing Quarterly, 42 (1), 48-66. doi: 10.1080/07359683.2024.2422202
2024
Journal Article
Australian residential aged care facilities managers’ and nurses’ experiences in implementing telehealth and social connection during COVID-19
Banbury, Annie, Taylor, Monica, Reid, Natasha, Smith, Anthony, Paterson, David and Gray, Leonard (2024). Australian residential aged care facilities managers’ and nurses’ experiences in implementing telehealth and social connection during COVID-19. Asia Pacific Journal of Health Management, 19 (1) i2567. doi: 10.24083/apjhm.v19i1.2567
2023
Journal Article
Sustaining and expanding telehealth activity: training requirements for Australian residential aged care front-line staff
Banbury, Annie, Taylor, Monica L., Gray, Leonard C., Reid, Natasha and Smith, Anthony C. (2023). Sustaining and expanding telehealth activity: training requirements for Australian residential aged care front-line staff. PEC Innovation, 2 100109, 1-6. doi: 10.1016/j.pecinn.2022.100109
2023
Journal Article
Development and validation of the Digital Health Acceptability Questionnaire
Haydon, Helen M., Major, Taylor, Kelly, Jaimon T., Catapan, Soraia de C., Caffery, Liam J., Smith, Anthony C., Gallegos-Rejas, Victor, Thomas, Emma E., Banbury, Annie and Snoswell, Centaine L. (2023). Development and validation of the Digital Health Acceptability Questionnaire. Journal of Telemedicine and Telecare, 29 (10_suppl), 8S-15S. doi: 10.1177/1357633X231202279
2023
Journal Article
Does the requirement for an interpreter impact experience with telehealth modalities, acceptability and trust in telehealth? Results from a national survey including people requiring interpreter services
Gallegos-Rejas, Victor M., Kelly, Jaimon T., Snoswell, Centaine L., Haydon, Helen M., Banbury, Annie, Thomas, Emma E., Major, Taylor, Caffery, Liam J., Smith, Anthony C. and de Camargo Catapan, Soraia (2023). Does the requirement for an interpreter impact experience with telehealth modalities, acceptability and trust in telehealth? Results from a national survey including people requiring interpreter services. Journal of Telemedicine and Telecare, 29 (10_suppl), 24S-29S. doi: 10.1177/1357633X231197945
2023
Conference Publication
Development and validation of the Research-based Acceptability Questionnaire (RAQ)
Haydon H.M., Major, T., Kelly, J., Catapan, S.C., Caffery, L., Smith, A.C., Gallegos-Rejas, V., Thomas, E.E., Banbury, A. and Snoswell, C.L. (2023). Development and validation of the Research-based Acceptability Questionnaire (RAQ). 23rd Conference on Successes and Failures in Telehealth (SFT-23), Adelaide, SA Australia, 27 - 29 November 2023.
2023
Conference Publication
Does the digital divide impact acceptability and trust in telehealth? Results from a national survey including people requiring interpreter services
Gallegos-Rejas, Victor, Kelly, Jaimon, Snoswell, Centaine, Haydon, Helen, Banbury, Annie, Thomas, Emma, Major, Taylor, Caffery, Liam, Smith, Anthony and De Camargo Catapan, Soraia (2023). Does the digital divide impact acceptability and trust in telehealth? Results from a national survey including people requiring interpreter services. 23rd Conference on Successes and Failures in Telehealth, Adelaide, SA Australia, 27 - 29 November 2023.
2023
Conference Publication
Development and validation of the Digital Health Acceptability Questionnaire
Major, T., Haydon, H., De Camargo Catapan, S., Kelly, J. T., Caffery, L., Smith, A., Gallegos Rejas, V., Thomas, E., Banbury, A. and Snoswell, C. (2023). Development and validation of the Digital Health Acceptability Questionnaire. Successes and Failures in Telehealth 2023, Adelaide, SA Australia, 27-29 November 2023.
2023
Conference Publication
Does the requirement for an interpreter impact experience with telehealth modalities, acceptability and trust in telehealth? Results from a national survey including people requiring interpreter service
Gallegos-Rejas, Victor M., Kelly, Jaimon T., Snoswell, Centaine L., Haydon, Helen M., Banbury, Annie, Thomas, Emma E., Major, Taylor, Caffery, Liam J., Smith, Anthony C. and de Camargo-Catapan, Soraia (2023). Does the requirement for an interpreter impact experience with telehealth modalities, acceptability and trust in telehealth? Results from a national survey including people requiring interpreter service. 2023 Successes and Failures in Telehealth (SFT-23) Conference, Adelaide, SA Australia, 27-29 November 2023.
2023
Journal Article
Digital health literacy to enhance workforce skills and clinical effectiveness: a response to 'Digital health literacy: helpful today, dependency tomorrow? Contingency planning in a digital age'
Haydon, Helen M., Snoswell, Centaine L, Jones, Cindy, Carey, Melissa, Taylor, Melissa, Horstmanshof, Louise, Hicks, Richard, Lotfaliany, Mojtaba and Banbury, Annie (2023). Digital health literacy to enhance workforce skills and clinical effectiveness: a response to 'Digital health literacy: helpful today, dependency tomorrow? Contingency planning in a digital age'. Australasian Journal on Ageing, 42 (4), 803-804. doi: 10.1111/ajag.13257
2023
Journal Article
Consumers' experiences, preferences, and perceptions of effectiveness in using telehealth for cancer care in Australia
Banbury, Annie, Taylor, Monica, Caffery, Liam, Der Vartanian, Carolyn, Haydon, Helen, Mendis, Roshni, Ng, Kawai and Smith, Anthony (2023). Consumers' experiences, preferences, and perceptions of effectiveness in using telehealth for cancer care in Australia. Asia - Pacific Journal of Clinical Oncology, 19 (6), 752-761. doi: 10.1111/ajco.14002
2023
Journal Article
Telehealth adoption in cancer clinical trials: an Australian perspective
Thomas, Emma E., Kelly, Jaimon T., Taylor, Monica L., Mendis, Roshni, Banbury, Annie, Haydon, Helen, Catto, Janessa, Der Vartanian, Carolyn, Smith, Anthony C. and Caffery, Liam J. (2023). Telehealth adoption in cancer clinical trials: an Australian perspective. Asia - Pacific Journal of Clinical Oncology, 19 (4), 549-558. doi: 10.1111/ajco.13899
2022
Journal Article
Cancer care and management during COVID-19: A comparison of in-person, video and telephone consultations
Banbury, Annie, Smith, Anthony C., Taylor, Monica L., Der Vartanian, Carolyn, Ng, Kawai, Vitangcol, Kathryn, Haydon, Helen M., Thomas, Emma E. and Caffery, Liam J. (2022). Cancer care and management during COVID-19: A comparison of in-person, video and telephone consultations. Journal of Telemedicine and Telecare, 28 (10), 733-739. doi: 10.1177/1357633x221123409
2022
Journal Article
Health literacy, dementia knowledge and perceived utility of digital health modalities among future health professionals
Haydon, Helen M., Lotfaliany, Mojtaba, Jones, Cindy, Chelberg, Georgina R., Horstmanshof, Louise, Taylor, Melissa, Carey, Melissa, Snoswell, Centaine L., Hicks, Richard and Banbury, Annie (2022). Health literacy, dementia knowledge and perceived utility of digital health modalities among future health professionals. Australasian Journal on Ageing, 42 (2), 392-400. doi: 10.1111/ajag.13149
2022
Conference Publication
Supporting best practice telehealth in cancer care: findings from a national study of telehealth use by cancer services and consumers during the COVID-19 pandemic
Ng, Kawai, Vartanian, Carolyn Der, Austen, Melissa, Milch, Vivienne, Catto, Janessa, Paynter, Sophia, Biondi, Christine, Ryan, Regina, Banbury, Annie, Smith, Anthony C. and Boltong, Anna (2022). Supporting best practice telehealth in cancer care: findings from a national study of telehealth use by cancer services and consumers during the COVID-19 pandemic. COSA's 49th Annual Scientific Meeting, Brisbane, QLD Australia, 2–4 November 2022. Chichester, West Sussex United Kingdom: Wiley-Blackwell.
2022
Other Outputs
Telehealth for the delivery of cancer care in Australia: A rapid assessment of telehealth use and barriers and enablers to uptake during the COVID-19 pandemic
Banbury, Annie, Caffery, Liam, Taylor, Monica and Smith, Anthony (2022). Telehealth for the delivery of cancer care in Australia: A rapid assessment of telehealth use and barriers and enablers to uptake during the COVID-19 pandemic. Brisbane, QLD Australia: The University of Queensland.
2022
Journal Article
Implications of increased telehealth use on organisations providing mental health services during COVID-19
Snoswell, Centaine L., Caffery, Liam J., Haydon, Helen M., Banbury, Annie and Smith, Anthony C. (2022). Implications of increased telehealth use on organisations providing mental health services during COVID-19. Australian Health Review, 46 (3), 381-382. doi: 10.1071/ah22088
2021
Journal Article
Using the Double Diamond model to co-design a dementia caregivers telehealth peer support program
Banbury, Annie, Pedell, Sonja, Parkinson, Lynne and Byrne, Louise (2021). Using the Double Diamond model to co-design a dementia caregivers telehealth peer support program. Journal of Telemedicine and Telecare, 27 (10), 667-673. doi: 10.1177/1357633x211048980
2021
Journal Article
Factors influencing the effectiveness of remote patient monitoring interventions: a realist review
Thomas, Emma E., Taylor, Monica L., Banbury, Annie, Snoswell, Centaine L., Haydon, Helen M., Gallegos Rejas, Victor M., Smith, Anthony C. and Caffery, Liam J. (2021). Factors influencing the effectiveness of remote patient monitoring interventions: a realist review. BMJ Open, 11 (8) e051844, 1-9. doi: 10.1136/bmjopen-2021-051844
2021
Journal Article
A comparison study between metropolitan and rural hospital-based telehealth activity to inform adoption and expansion
Banbury, Annie, Smith, Anthony C., Mehrotra, Ateev, Page, Matthew and Caffery, Liam J. (2021). A comparison study between metropolitan and rural hospital-based telehealth activity to inform adoption and expansion. Journal of Telemedicine and Telecare, 29 (7), 1357633X2199820-551. doi: 10.1177/1357633x21998201
Funding
Current funding
Supervision
Availability
- Dr Annie Banbury is:
- Available for supervision
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Media
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