Plain language practices in an Australian local government organisation (2011-2012)

Research has demonstrated that using plain language in government can improve public understanding of and increase compliance with regulations, and save time and resources, thereby delivering economic benefits. However, plain language has proven far more difficult to implement than to mandate in government, leaving governments endorsing plain language, but seemingly unable to compel their employees to use it. This project will explore the reasons why. The project¿s expected outcome is a series of recommendations to increase and implement the effective use of plain language in the organisation.