Coordination and communication in critical care: Assessing potential technology support (2008-2010)

Better human-centred methods to evaluate the effect of healthcare information and communication technology on coordination in busy critical care contexts could save millions of healthcare dollars annually and improve quality of patient care. We will develop novel conceptual and computer-based methods (1) to assess the coordination of humans and their resources in critical care contexts and (2) to evaluate the impact of potential information and communication technology on critical care coordination. Expected outcomes are a method for classifying coordination phenomena, and computer support for reasoning about technology impact. Results will generalise to other complex sociotechnical systems.