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2010

Conference Publication

Tourism absorptive capacity: Conceptualization of knowledge acquiring and generating capabilities of tourism organizations

Singh, Paul D. G., Ritchie, Brent W. and Ruhanen, Lisa (2010). Tourism absorptive capacity: Conceptualization of knowledge acquiring and generating capabilities of tourism organizations. New Zealand Tourism and Hospitality Research Conference 2010, Auckland, Aotearoa, N.Z., 24 - 26 November 2010. Auckland, Aotearoa, N.Z.: School of Hospitality and Tourism and New Zealand Tourism Research Institute.

Tourism absorptive capacity: Conceptualization of knowledge acquiring and generating capabilities of tourism organizations

2010

Journal Article

The role of the media in influencing residents' support for the 2012 Olympic Games

Ritchie, Brent W., Shipway, Richard and Chien, P. Monica (2010). The role of the media in influencing residents' support for the 2012 Olympic Games. International Journal of Event and Festival Management, 1 (3), 202-219. doi: 10.1108/17852951011078014

The role of the media in influencing residents' support for the 2012 Olympic Games

2010

Journal Article

A theoretical model for strategic crisis planning: Factors influencing crisis planning in the hotel industry

Wang, Jie and Ritchie, Brent (2010). A theoretical model for strategic crisis planning: Factors influencing crisis planning in the hotel industry. International Journal of Tourism Policy, 3 (4), 297-317. doi: 10.1504/IJTP.2010.040390

A theoretical model for strategic crisis planning: Factors influencing crisis planning in the hotel industry

2010

Book Chapter

The heart recovery marketing campaign: Destination recovery after a major bushfire in Australia's national capital

Armstrong, E. Kate and Ritchie, Brent W. (2010). The heart recovery marketing campaign: Destination recovery after a major bushfire in Australia's national capital. Safety and security in tourism : Recovery marketing after crises. (pp. 175-190) edited by Noel Scott, Eric Laws and Bruce Prideaux. Milton Park, Abingdon, Oxon ; New York: Routledge.

The heart recovery marketing campaign: Destination recovery after a major bushfire in Australia's national capital

2009

Journal Article

Meeting the needs of tourists: The role and function of Australian visitor information centers

Ballantyne, Roy, Hughes, Karen and Ritchie, Brent W. (2009). Meeting the needs of tourists: The role and function of Australian visitor information centers. Journal of Travel and Tourism Marketing, 26 (8), 778-794. doi: 10.1080/10548400903356178

Meeting the needs of tourists: The role and function of Australian visitor information centers

2009

Book

City tourism: National capital perspectives

Maitland, Robert and Ritchie, Brent W. (2009). City tourism: National capital perspectives. CABI Publishing.

City tourism: National capital perspectives

2009

Book Chapter

Conclusions and future directions for national capital tourism

Maitland, Robert and Ritchie, Brent W. (2009). Conclusions and future directions for national capital tourism. City Tourism: National Capital Perspectives. (pp. 264-277) CABI Publishing.

Conclusions and future directions for national capital tourism

2009

Journal Article

Resident perceptions of mega-sporting events: A non-host city perspective of the 2012 London Olympic Games

Ritchie, B. W., Shipway, R. and Cleeve, B. (2009). Resident perceptions of mega-sporting events: A non-host city perspective of the 2012 London Olympic Games. Journal of Sport & Tourism, 14 (2&3), 143-167. doi: 10.1080/14775080902965108

Resident perceptions of mega-sporting events: A non-host city perspective of the 2012 London Olympic Games

2009

Book

Crisis and Disaster Management for Tourism

Ritchie, B. W. (2009). Crisis and Disaster Management for Tourism. Clevedon, U.K.: Channel View Publications.

Crisis and Disaster Management for Tourism

2009

Book Chapter

School excursion management in national capital cities

Ritchie, B. W. (2009). School excursion management in national capital cities. City tourism: National capital perspectives. (pp. 185-200) edited by Robert Maitland and Brent Ritchie. Wallingford, UK: CABI Publishing.

School excursion management in national capital cities

2009

Conference Publication

Tourism in a crisis and disaster prone world: Crisis communication theory, concepts and future research directions

Ritchie, B. W. (2009). Tourism in a crisis and disaster prone world: Crisis communication theory, concepts and future research directions. 18th Annual CAUTHE Conference, Fremantle, Australia, 10-13 February 2009. Perth, Australia: Curtin University of Technology.

Tourism in a crisis and disaster prone world: Crisis communication theory, concepts and future research directions

2009

Book Chapter

City tourism: National capital perspectives

Maitland, R. and Ritchie, B. W. (2009). City tourism: National capital perspectives. City tourism: National capital perspectives. (pp. 14-26) edited by Robert Maitland and Brent Ritchie. Wallingford, UK: CABI Publishing.

City tourism: National capital perspectives

2009

Book Chapter

Tourism crisis management, knowledge management and organisational learning

Blackman, D. and Ritchie, B. W. (2009). Tourism crisis management, knowledge management and organisational learning. Beating the odds: Crisis management in the tourism industry. (pp. 53-73) edited by Christof Pforr and Peter Hosie. Farnham, U.K.: Ashgate Publishing.

Tourism crisis management, knowledge management and organisational learning

2009

Journal Article

Tourism crises: management responses and theoretical insight

Ritchie, BW (2009). Tourism crises: management responses and theoretical insight. CURRENT ISSUES IN TOURISM, 12 (4), 405-408. doi: 10.1080/13683500802420519

Tourism crises: management responses and theoretical insight

2009

Journal Article

Valuing brand equity of a geographic region

Brailsford, Tim, Dash, Stephen, Hutchinson, Marion, Pappu, Ravi and Ritchie, Brent W. (2009). Valuing brand equity of a geographic region. Tourism Analysis, 14 (6), 765-779. doi: 10.3727/108354210X12645141401188

Valuing brand equity of a geographic region

2009

Book Chapter

Conclusions and future directions for national capital tourism

Maitland, R. and Ritchie, B. W. (2009). Conclusions and future directions for national capital tourism. City tourism: National capital perspectives. (pp. 264-276) edited by Robert Maitland and Brent Ritchie. Wallingford, UK: CABI Publishing.

Conclusions and future directions for national capital tourism

2008

Journal Article

Tourism disaster planning and management: From response and recovery to reduction and readiness

Ritchie, Brent (2008). Tourism disaster planning and management: From response and recovery to reduction and readiness. Current Issues in Tourism, 11 (4), 315-348. doi: 10.1080/13683500802140372

Tourism disaster planning and management: From response and recovery to reduction and readiness

2008

Journal Article

Segmenting overseas golf tourists by the concept of specialization

Kim, Samuel Seongseop, Kim, Jae Hak and Ritchie, Brent W. (2008). Segmenting overseas golf tourists by the concept of specialization. Journal of Travel and Tourism Marketing, 25 (2), 199-217. doi: 10.1080/10548400802402958

Segmenting overseas golf tourists by the concept of specialization

2008

Book

Economic Value of Australian National Cultural Institutions in the ACT

Choi, A., Ritchie, B. and Papandrea, F. (2008). Economic Value of Australian National Cultural Institutions in the ACT. Gold Coast, Australia: CRC for Sustainable Tourism.

Economic Value of Australian National Cultural Institutions in the ACT

2008

Conference Publication

Constraints to school excursions: An Australian case study

Dale, Naomi and Ritchie, Brent (2008). Constraints to school excursions: An Australian case study. 18th Council for Australian University Tourism and Hospitality Education’s (CAUTHE) 2008 Conference: Where the Bloody Hell Are We?, Gold Coast, Australia, 11-14 February, 2008. Gold Coast, Australia: Griffith University.

Constraints to school excursions: An Australian case study