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2021 Journal Article Algorithmic decision-making and system destructiveness: a case of automatic debt recoveryRinta-Kahila, Tapani, Someh, Ida, Gillespie, Nicole, Indulska, Marta and Gregor, Shirley (2021). Algorithmic decision-making and system destructiveness: a case of automatic debt recovery. European Journal of Information Systems, 31 (3), 1-26. doi: 10.1080/0960085X.2021.1960905 |
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2021 Journal Article Customer reactions to self-checkout discontinuanceRinta-Kahila, Tapani, Penttinen, Esko, Kumar, Ashish and Janakiraman, Ramkumar (2021). Customer reactions to self-checkout discontinuance. Journal of Retailing and Consumer Services, 61 102498, 102498. doi: 10.1016/j.jretconser.2021.102498 |
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2021 Journal Article Organizational transformation with intelligent automation: Case Nokia SoftwareRinta-Kahila, Tapani, Penttinen, Esko and Lyytinen, Kalle (2021). Organizational transformation with intelligent automation: Case Nokia Software. Journal of Information Technology Teaching Cases, 11 (2), 204388692095487-109. doi: 10.1177/2043886920954874 |
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2021 Conference Publication Pressuring trading partners to adopt a business-to-business connectivity platform - stick or carrot?Esko Penttinen, Tapani Rinta-Kahila and Jukka Sihvonen (2021). Pressuring trading partners to adopt a business-to-business connectivity platform - stick or carrot?. Hawaii International Conference on System Sciences, Maui, HI, United States, 4-8 January 2021. Honolulu, HI, United States: University of Hawai'i at Manoa. |
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2021 Journal Article Sociotechnical envelopment of artificial intelligence: an approach to organizational deployment of inscrutable artificial intelligence systemsAsatiani, Aleksandre, Malo, Pekka, Nagbol, Per Radberg, Penttinen, Esko, Rinta-Kahila, Tapani and Salovaara, Antti (2021). Sociotechnical envelopment of artificial intelligence: an approach to organizational deployment of inscrutable artificial intelligence systems. Journal of the Association for Information Systems, 22 (2), 325-352. doi: 10.17705/1jais.00664 |
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2021 Journal Article Four flavours of customers: a dual-system perspective on self-service technology useRinta-Kahila, Tapani and Penttinen, Esko (2021). Four flavours of customers: a dual-system perspective on self-service technology use. Australasian Journal of Information Systems, 25, 1-27. doi: 10.3127/ajis.v25i0.2671 |
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2021 Other Outputs Building explainability into public sector artificial intelligence: helping stakeholders understand the thinking behind AI decision-makingRinta-Kahila, Tapani, Someh, Ida, Indulska, Marta, Ryan, Ian and van Leent, Ryan (2021). Building explainability into public sector artificial intelligence: helping stakeholders understand the thinking behind AI decision-making. SAP Thought Leadership Paper: Public Sector Brisbane, Australia: The University of Queensland; SAP SE. |
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2020 Journal Article Challenges of explaining the behavior of black-box AI systemsAsatiani, Aleksandre, Malo, Pekka, Nagb, Per Radberg, Penttinen, Esko, Rinta-Kahila, Tapani and Salovaara, Antti (2020). Challenges of explaining the behavior of black-box AI systems. MIS Quarterly Executive, 19 (4), 259-278. doi: 10.17705/2msqe.00037 |
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2020 Other Outputs Delivering AI programs in the public sector: guidelines for government leadersRinta-Kahila, Tapani, Someh, Ida, Gillespie, Nicole, Indulska, Marta, Gregor, Shirley , Van Leent, Ryan and Ryan, Ian (2020). Delivering AI programs in the public sector: guidelines for government leaders. Brisbane, Australia: The University of Queensland and SAP SE. |
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2020 Conference Publication How to enforce presenteeism with ICT while mitigating technostress – a case studyLuoma, Roni, Penttinen, Esko and Rinta-Kahila, Tapani (2020). How to enforce presenteeism with ICT while mitigating technostress – a case study. Hawaii International Conference on System Sciences , Maui, HI, United States, 7-10 January 2020. Maui, HI, United States: Hawaii International Conference on System Sciences. doi: 10.24251/hicss.2020.749 |
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2019 Journal Article Toward a refined conceptualization of IS discontinuance: reflection on the past and a way forwardSoliman, Wael and Rinta-Kahila, Tapani (2019). Toward a refined conceptualization of IS discontinuance: reflection on the past and a way forward. Information and Management, 57 (2) 103167, 103167. doi: 10.1016/j.im.2019.05.002 |
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2019 Conference Publication Why is your crowd abandoning you? Exploring crowdsourcing discontinuance through the lens of motivation theorySoliman, Wael, Rinta-Kahila, Tapani and Kaikkonen, Joona (2019). Why is your crowd abandoning you? Exploring crowdsourcing discontinuance through the lens of motivation theory. Australasian Conference on Information Systems, Perth, WA, Australia, 8-11 December 2019. New York, United States: Association for Information Systems. |
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2019 Conference Publication Implementation of automation as distributed cognition in knowledge work organizations: six recommendations for managersAsatiani, Aleksandre, Penttinen, Esko, Rinta-Kahila, Tapani and Salovaara, Antti (2019). Implementation of automation as distributed cognition in knowledge work organizations: six recommendations for managers. 40th International Conference on Information Systems (ICIS 2019), Munich, Germany, 15-18 December 2019. Atlanta, GA USA: Association for Information Systems. |
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2018 Conference Publication Consequences of discontinuing knowledge work automation - surfacing of deskilling effects and methods of recoveryRinta-Kahila, Tapani, Penttinen, Esko, Salovaara, Antti and Soliman, Wael (2018). Consequences of discontinuing knowledge work automation - surfacing of deskilling effects and methods of recovery. 51st Hawaii International Conference on System Sciences (HICSS 2018), Waikoloa Village, Big Island, HI, United States, 2-6 January 2018. Hawaii International Conference on System Sciences. doi: 10.24251/hicss.2018.654 |
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2018 Conference Publication Unethical but not illegal: uncovering the persuasive messages leveraged by providers of the “real” online social impressionsSoliman, Wael and Rinta-Kahila, Tapani (2018). Unethical but not illegal: uncovering the persuasive messages leveraged by providers of the “real” online social impressions. 26th European Conference on Information Systems (ECIS 2018), Portsmouth, United Kingdom, 23-28 June 2018. Association for Information Systems. |
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2018 Conference Publication Caught in between: how an organization became a prisoner of its legacy system after is changeRinta-Kahila, Tapani (2018). Caught in between: how an organization became a prisoner of its legacy system after is change. 39th International Conference on Information Systems (ICIS 2018), San Francisco, CA United States, 13-16 December 2018. Atlanta, GA United States: Association for Information Systems. |
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2018 Conference Publication How to check out?: an empirical exploration of customers’ different cognitive processes in retailing contextRinta-Kahila, Tapani, Penttinen, Esko and Pääsky, Hans-Petteri (2018). How to check out?: an empirical exploration of customers’ different cognitive processes in retailing context. 51st Hawaii International Conference on System Sciences (HICSS 2018), Waikoloa Village, Big Island, HI, United States, 2-6 January 2018. Hawaii International Conference on System Sciences. doi: 10.24251/hicss.2018.487 |
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2017 Journal Article Onboarding customer companies to electronic invoicing platform - developing a marketing and a partnering strategy for Tieto, an e-invoicing service providerPenttinen, Esko and Rinta-Kahila, Tapani (2017). Onboarding customer companies to electronic invoicing platform - developing a marketing and a partnering strategy for Tieto, an e-invoicing service provider. Journal of Information Technology Teaching Cases, 7 (1), 43-50. doi: 10.1057/s41266-016-0015-x |
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2017 Conference Publication Understanding crowdturfing: the different ethical logics behind the clandestine industry of deceptionRinta-Kahila, Tapani and Soliman, Wael (2017). Understanding crowdturfing: the different ethical logics behind the clandestine industry of deception. 25th European Conference on Information Systems (ECIS 2017), Guimaraes, Portugal, 5-10 June 2017. Association for Information Systems. |
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2016 Conference Publication Unfolding the types of organizational inertia in information systems adoptionRinta-Kahila, Tapani, Penttinen, Esko and Nevalainen, Anssi (2016). Unfolding the types of organizational inertia in information systems adoption. 49th Hawaii International Conference on System Sciences (HICSS 2016), Koloa, Kauai, HI, United States, 5-8 January 2016. Los Alamitos, CA, United States: IEEE Computer Society. doi: 10.1109/hicss.2016.486 |
