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2011 Journal Article Temporal changes of airfares toward fixed departure dateLaw, Rob, Leung, Rosanna, Guillet, Basak Denizci and Lee, Hee Andy (2011). Temporal changes of airfares toward fixed departure date. Journal of Travel and Tourism Marketing, 28 (6), 615-628. doi: 10.1080/10548408.2011.598740 |
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2011 Journal Article The impact of culture on hotel ratings: Analysis of star-rated hotels in ChinaLeung, Daniel, Lee, Hee Andy and Law, Rob (2011). The impact of culture on hotel ratings: Analysis of star-rated hotels in China. Journal of China Tourism Research, 7 (3), 243-262. doi: 10.1080/19388160.2011.599239 |
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2008 Journal Article The influence of technology-enabled customer relationship management on customers' attitude toward service quality and loyaltyLee, Hee and Lambert, Carolyn U. (2008). The influence of technology-enabled customer relationship management on customers' attitude toward service quality and loyalty. Journal of Foodservice Business Research, 11 (4), 363-381. doi: 10.1080/15378020802519694 |