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2012 Journal Article The evaluation of hotel website functionality by fuzzy analytic hierarchy processIp, Crystal, Law, Rob and Lee, Hee ‘Andy’ (2012). The evaluation of hotel website functionality by fuzzy analytic hierarchy process. Journal of Travel and Tourism Marketing, 29 (3), 263-278. doi: 10.1080/10548408.2012.666173 |
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2012 Journal Article Technology-mediated management learning in hospitality organisationsLi, Li, Lee, Hee "Andy" and Law, Rob (2012). Technology-mediated management learning in hospitality organisations. International Journal of Hospitality Management, 31 (2), 451-457. doi: 10.1016/j.ijhm.2011.07.003 |
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2012 Journal Article An analysis of publications in the Journal of China Tourism ResearchLaw, Rob, Leung, Daniel and Lee, Hee Andy (2012). An analysis of publications in the Journal of China Tourism Research. Journal of China Tourism Research, 8 (1), 37-60. doi: 10.1080/19388160.2012.648110 |
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2012 Journal Article Customer Preferences for Social Value over Economic Value in RestaurantsLee, Andy, Lambert, Carolyn U. and Law, Rob (2012). Customer Preferences for Social Value over Economic Value in Restaurants. Asia Pacific Journal of Tourism Research, 17 (5), 473-488. doi: 10.1080/10941665.2011.627350 |
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2011 Journal Article A review of website evaluation studies in the tourism and hospitality fields from 1996 to 2009Ip, Crystal, Law, Rob and Lee, Hee ‘Andy’ (2011). A review of website evaluation studies in the tourism and hospitality fields from 1996 to 2009. International Journal of Tourism Research, 13 (3), 234-265. doi: 10.1002/jtr.815 |
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2011 Journal Article Factors affecting outbound tourists' destination choice: the case of Hong KongGuillet, Basak Denizci, Lee, Andy, Law, Rob and Leung, Rosanna (2011). Factors affecting outbound tourists' destination choice: the case of Hong Kong. Journal of Travel and Tourism Marketing, 28 (5), 556-566. doi: 10.1080/10548408.2011.588120 |
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2011 Journal Article Identifying changes and trends in Hong Kong outbound tourismLaw, Rob, Rong, Jia, Vu, Huy Quan, Li, Gang and Lee, Hee Andy (2011). Identifying changes and trends in Hong Kong outbound tourism. Tourism Management, 32 (5), 1106-1114. doi: 10.1016/j.tourman.2010.09.011 |
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2011 Journal Article Temporal changes of airfares toward fixed departure dateLaw, Rob, Leung, Rosanna, Guillet, Basak Denizci and Lee, Hee Andy (2011). Temporal changes of airfares toward fixed departure date. Journal of Travel and Tourism Marketing, 28 (6), 615-628. doi: 10.1080/10548408.2011.598740 |
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2011 Journal Article Research productivity and institutional characteristics of hospitality and tourism programsLee, Hee Andy and Law, Rob (2011). Research productivity and institutional characteristics of hospitality and tourism programs. Journal of Travel and Tourism Marketing, 28 (4), 432-450. doi: 10.1080/10548408.2011.571580 |
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2011 Journal Article Helpful Reviewers in TripAdvisor, an Online Travel CommunityLee, Hee “Andy”, Law, Rob and Murphy, Jamie (2011). Helpful Reviewers in TripAdvisor, an Online Travel Community. Journal of Travel and Tourism Marketing, 28 (7), 675-688. doi: 10.1080/10548408.2011.611739 |
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2011 Journal Article The impact of culture on hotel ratings: Analysis of star-rated hotels in ChinaLeung, Daniel, Lee, Hee Andy and Law, Rob (2011). The impact of culture on hotel ratings: Analysis of star-rated hotels in China. Journal of China Tourism Research, 7 (3), 243-262. doi: 10.1080/19388160.2011.599239 |
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2011 Journal Article The perceived destination image of Hong Kong on Ctrip.comLeung, Daniel, Law, Rob and Lee, Hee Andy (2011). The perceived destination image of Hong Kong on Ctrip.com. International Journal of Tourism Research, 13 (2), 124-140. doi: 10.1002/jtr.803 |
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2008 Journal Article The influence of technology-enabled customer relationship management on customers' attitude toward service quality and loyaltyLee, Hee and Lambert, Carolyn U. (2008). The influence of technology-enabled customer relationship management on customers' attitude toward service quality and loyalty. Journal of Foodservice Business Research, 11 (4), 363-381. doi: 10.1080/15378020802519694 |
