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2014 Book Chapter Approaches to the study of employees' territoriality, conflict, emotions and well-beingAyoko, Oluremi B., Ashkanasy, Neal M. and Jehn, Karen A. (2014). Approaches to the study of employees' territoriality, conflict, emotions and well-being. Handbook of Conflict Management Research. (pp. 363-381) edited by Oluremi B. Ayoko, Neal M. Ashkanasy and Karen A. Jehn. Cheltenham, United Kingdom: Edward Elgar. doi: 10.4337/9781781006948.00033 |
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2014 Book Chapter Developing ethical leaders: a servant leadership approachHartel, Charmine E. J., Butarbutar, Ivan, Sendjaya, Sen, Pekerti, Andre, Hirst, Giles and Ashkanasy, Neal M. (2014). Developing ethical leaders: a servant leadership approach. Ethics Training in Action: An Examination of Issues, Techniques, and Development. (pp. 271-291) edited by Leslie E. Sekerka and Robert A. Giacalone. Charlotte, NC, United States: Information Age Publishing. |
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2014 Book Chapter Positive and negative affective climate and culture: the good, the bad, and the uglyAshkanasy, Neal M. and Härtel, Charmine E. J. (2014). Positive and negative affective climate and culture: the good, the bad, and the ugly. The Oxford Handbook of Organizational Climate and Culture. (pp. 136-152) edited by Benjamin Schneider and Karen M. Barbera. New York, United States: Oxford University Press. doi: 10.1093/oxfordhb/9780199860715.013.0008 |
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2014 Book Chapter Emotional labor as a dynamic process in service organizations: development of a multi-perspective, multilevel modelGracia, Esther and Ashkanasy, Neal M. (2014). Emotional labor as a dynamic process in service organizations: development of a multi-perspective, multilevel model. Emotions and the organizational fabric. (pp. 331-365) edited by Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-979120140000010021 |
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2014 Book Chapter Emotions and the organizational fabricAshkanasy, Neal M., Zerbe, Wilfred J. and Hartel, Charmine E. J. (2014). Emotions and the organizational fabric. Emotions and the Organizational Fabric. (pp. 1-10) edited by Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel. Amsterdam, Netherlands: Elsevier. doi: 10.1108/S1746-979120140000010010 |
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2014 Book Chapter IntroductionAyoko, Oluremi B., Ashkanasy, Neal M. and Jehn, Karen A. (2014). Introduction. Handbook of Conflict Management Research. (pp. xviii-xxxi) edited by Oluremi B. Ayoko, Neal M. Ashkanasy and Karen A. Jehn. Cheltenham, UK: Edward Elgar. doi: 10.4337/9781781006948.00005 |
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2014 Book Chapter Leadership and emotion: a multi-level perspectiveAshkanasy, Neal M. and Humphrey, Ronald H. (2014). Leadership and emotion: a multi-level perspective. The Oxford handbook of leadership and organizations. (pp. 783-804) edited by David Day. Oxford, United Kingdom: Oxford University Press. |
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2013 Book Chapter The role of perceptions, appraisals and anticipated emotions in shaping reporting behavior in response to wrongdoingEdwards, Marissa S., Lawrence, Sandra A. and Ashkanasy, Neal M. (2013). The role of perceptions, appraisals and anticipated emotions in shaping reporting behavior in response to wrongdoing. Voice and Whistleblowing in Organizations: Overcoming Fear, Fostering Courage and Unleashing Candour. (pp. 254-277) edited by Ronald J. Burke and Cary L. Cooper. Cheltenham, Glos, United Kingdom: Edward Elgar. doi: 10.4337/9781781005927 |
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2013 Book Chapter Emotions and devianceMichalak, Rebecca and Ashkanasy, Neal M. (2013). Emotions and deviance. Deviant and criminal behavior in the workplace. (pp. 19-49) edited by Steven M. Elias. New York , NY, United States: New York University Press. |
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2013 Book Chapter Individual sources, dynamics, and expressions of emotionZerbe, Wilfred J., Ashkanasy, Neal M. and Haertel, Charmine E. J. (2013). Individual sources, dynamics, and expressions of emotion. Individual sources, dynamics, and expressions of emotion. (pp. 1-6) edited by Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel. Bingley, United Kingdom: Emerald Group Publishing Limited. doi: 10.1108/S1746-9791(2013)0000009004 |
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2013 Book Chapter The 'managed heart' of leaders: the role of emotional intelligencePeart, Frances M., Roan, Amanda and Ashkanasy, Neal M. (2013). The 'managed heart' of leaders: the role of emotional intelligence. Leadership as emotional labour: management and the managed heart. (pp. 106-128) edited by Marian Iszatt-White. London : New York: Routledge. doi: 10.4324/9780203098400 |
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2013 Book Chapter Emotional intelligence and human frailty at work: can we be too emotionally intelligent?Jordan, Peter J., Troth, Ashlea C. and Ashkanasy, Neal M. (2013). Emotional intelligence and human frailty at work: can we be too emotionally intelligent?. Human Frailties: Wrong Turns on the Drive to Success. (pp. 151-164) edited by Ronald J. Burke, Suzy Fox and Cary L. Cooper. Farnham, Surrey, England: Gower Publishing. |
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2013 Book Chapter Reflections and Projections from Pioneers in Emotions ResearchAshforth, Blake E., Humphrey, Ronald H., Ashkanasy, Neal M., Daus, Catherine S., Gross, James J., Rafael, Anat and Wharton, Amy S. (2013). Reflections and Projections from Pioneers in Emotions Research. Emotional Labor in the 21st Century: Diverse Perspectives on Emotion Regulation at Work. (pp. 274-305) Abingdon, Oxon, United Kingdom: Taylor and Francis. doi: 10.4324/9780203100851 |
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2013 Book Chapter Emotional labor across five levels of analysis: past, present, futureAshkanasy, Neal M. and Daus, Catherine S. (2013). Emotional labor across five levels of analysis: past, present, future. Emotional labor in the 21st Century: diverse perspectives on emotion regulation at work. (pp. 282-288) edited by Alicia A. Grandey, James M. Diefendorff and Deborah E. Rupp. Hove, East Sussex, United Kingdom: Routledge. |
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2013 Book Chapter The Australian enigmaAshkanasy, Neal M. (2013). The Australian enigma. Culture and Leadership Across the World: The Globe Book of In-Depth Studies of 25 Societies. (pp. 299-334) New York, USA: Routledge. doi: 10.4324/9780203936665 |
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2012 Book Chapter Overview: experiencing and managing emotions in the workplaceAshkanasy, Neal M., Hartel, Charmine E. J. and Zerbe, Wilfred J. (2012). Overview: experiencing and managing emotions in the workplace. Experiencing and Managing Emotions in the Workplace. (pp. 1-10) edited by Neal M. Ashkanasy, Charmine E. J. Hartel and Wilfred J. Zerbe. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-9791(2012)0000008005 |
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2012 Book Chapter Individual values and organizational culture during a merger: immovable objects or shifting sands?Kavanagh, Marie H. and Ashkanasy, Neal M. (2012). Individual values and organizational culture during a merger: immovable objects or shifting sands?. Handbook of Research on Mergers and Acquisitions. (pp. 233-258) Edward Elgar Publishing Ltd.. doi: 10.4337/9781781953655.00016 |
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2012 Book Chapter Trading in emotions: a closer examination of emotional laborPeart, Frances M., Roan, Amanda M. and Ashkanasy, Neal M. (2012). Trading in emotions: a closer examination of emotional labor. Experiencing and managing emotions in the workplace. (pp. 279-303) edited by Neal M. Ashkanasy, Charmine E.J. Härtel and Wilfred J. Zerbe. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-9791(2012)0000008015 |
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2012 Book Chapter Individual values and organizational culture during a merger: immovable objects or shifting sands?Kavanagh, Marie H. and Ashkanasy, Neal M. (2012). Individual values and organizational culture during a merger: immovable objects or shifting sands?. Handbook of research on mergers and acquisitions. (pp. 203-230) edited by Yaakov Weber. Cheltenham, United Kingdom: Edward Elgar. |
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2012 Book Chapter Extending relational leadership theory: the role of affective process in shaping leader-follower relationshipsAshkanasy, Neal M., Paulsen, Neil and Tee, Eugene Y. J. (2012). Extending relational leadership theory: the role of affective process in shaping leader-follower relationships. Advancing relational leadership research: a dialogue among perspectives. (pp. 335-359) edited by Mary Uhl-Bien and Sonia M. Ospina. Charlotte, NC, United States: Information Age Publishing. |
