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2015

Book Chapter

Employee green behavior and aging

Norton, Thomas, Parker, Stacey L. and Ashkanasy, Neal M. (2015). Employee green behavior and aging. Encyclopedia of geropsychology. (pp. 769-776) edited by Nancy A. Parchana. Singapore, Singapore: Springer. doi: 10.1007/978-981-287-080-3_308-1

Employee green behavior and aging

2015

Book Chapter

Emotions and work

Ashkanasy, Neal M. (2015). Emotions and work. International encyclopedia of the social & behavioral sciences. (pp. 507-512) edited by James D. Wright. Amsterdam, Netherlands: Elsevier. doi: 10.1016/B978-0-08-097086-8.22037-0

Emotions and work

2015

Book Chapter

Pro-environmental organizational culture and climate

Norton, Thomas A., Zacher, Hannes and Ashkanasy, Neal M. (2015). Pro-environmental organizational culture and climate. The Psychology of Green Organizations. (pp. 322-348) edited by Jennifer L. Robertson and Julian Barling. Oxford: Oxford University Press. doi: 10.1093/acprof:oso/9780199997480.003.0014

Pro-environmental organizational culture and climate

2014

Book Chapter

Emotional labor as a dynamic process in service organizations: development of a multi-perspective, multilevel model

Gracia, Esther and Ashkanasy, Neal M. (2014). Emotional labor as a dynamic process in service organizations: development of a multi-perspective, multilevel model. Emotions and the organizational fabric. (pp. 331-365) edited by Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-979120140000010021

Emotional labor as a dynamic process in service organizations: development of a multi-perspective, multilevel model

2014

Book Chapter

Emotions and the organizational fabric

Ashkanasy, Neal M., Zerbe, Wilfred J. and Hartel, Charmine E. J. (2014). Emotions and the organizational fabric. Emotions and the Organizational Fabric. (pp. 1-10) edited by Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel. Amsterdam, Netherlands: Elsevier. doi: 10.1108/S1746-979120140000010010

Emotions and the organizational fabric

2014

Book Chapter

Introduction

Ayoko, Oluremi B., Ashkanasy, Neal M. and Jehn, Karen A. (2014). Introduction. Handbook of Conflict Management Research. (pp. xviii-xxxi) edited by Oluremi B. Ayoko, Neal M. Ashkanasy and Karen A. Jehn. Cheltenham, UK: Edward Elgar. doi: 10.4337/9781781006948.00005

Introduction

2014

Book Chapter

Leadership and emotion: a multi-level perspective

Ashkanasy, Neal M. and Humphrey, Ronald H. (2014). Leadership and emotion: a multi-level perspective. The Oxford handbook of leadership and organizations. (pp. 783-804) edited by David Day. Oxford, United Kingdom: Oxford University Press.

Leadership and emotion: a multi-level perspective

2014

Book Chapter

Approaches to the study of employees' territoriality, conflict, emotions and well-being

Ayoko, Oluremi B., Ashkanasy, Neal M. and Jehn, Karen A. (2014). Approaches to the study of employees' territoriality, conflict, emotions and well-being. Handbook of Conflict Management Research. (pp. 363-381) edited by Oluremi B. Ayoko, Neal M. Ashkanasy and Karen A. Jehn. Cheltenham, United Kingdom: Edward Elgar. doi: 10.4337/9781781006948.00033

Approaches to the study of employees' territoriality, conflict, emotions and well-being

2014

Book Chapter

Developing ethical leaders: a servant leadership approach

Hartel, Charmine E. J., Butarbutar, Ivan, Sendjaya, Sen, Pekerti, Andre, Hirst, Giles and Ashkanasy, Neal M. (2014). Developing ethical leaders: a servant leadership approach. Ethics Training in Action: An Examination of Issues, Techniques, and Development. (pp. 271-291) edited by Leslie E. Sekerka and Robert A. Giacalone. Charlotte, NC, United States: Information Age Publishing.

Developing ethical leaders: a servant leadership approach

2014

Book Chapter

Positive and negative affective climate and culture: the good, the bad, and the ugly

Ashkanasy, Neal M. and Härtel, Charmine E. J. (2014). Positive and negative affective climate and culture: the good, the bad, and the ugly. The Oxford Handbook of Organizational Climate and Culture. (pp. 136-152) edited by Benjamin Schneider and Karen M. Barbera. New York, United States: Oxford University Press. doi: 10.1093/oxfordhb/9780199860715.013.0008

Positive and negative affective climate and culture: the good, the bad, and the ugly

2013

Book Chapter

The 'managed heart' of leaders: the role of emotional intelligence

Peart, Frances M., Roan, Amanda and Ashkanasy, Neal M. (2013). The 'managed heart' of leaders: the role of emotional intelligence. Leadership as emotional labour: management and the managed heart. (pp. 106-128) edited by Marian Iszatt-White. London : New York: Routledge. doi: 10.4324/9780203098400

The 'managed heart' of leaders: the role of emotional intelligence

2013

Book Chapter

Emotional intelligence and human frailty at work: can we be too emotionally intelligent?

Jordan, Peter J., Troth, Ashlea C. and Ashkanasy, Neal M. (2013). Emotional intelligence and human frailty at work: can we be too emotionally intelligent?. Human Frailties: Wrong Turns on the Drive to Success. (pp. 151-164) edited by Ronald J. Burke, Suzy Fox and Cary L. Cooper. Farnham, Surrey, England: Gower Publishing.

Emotional intelligence and human frailty at work: can we be too emotionally intelligent?

2013

Book Chapter

Reflections and Projections from Pioneers in Emotions Research

Ashforth, Blake E., Humphrey, Ronald H., Ashkanasy, Neal M., Daus, Catherine S., Gross, James J., Rafael, Anat and Wharton, Amy S. (2013). Reflections and Projections from Pioneers in Emotions Research. Emotional Labor in the 21st Century: Diverse Perspectives on Emotion Regulation at Work. (pp. 274-305) Abingdon, Oxon, United Kingdom: Taylor and Francis. doi: 10.4324/9780203100851

Reflections and Projections from Pioneers in Emotions Research

2013

Book Chapter

Emotional labor across five levels of analysis: past, present, future

Ashkanasy, Neal M. and Daus, Catherine S. (2013). Emotional labor across five levels of analysis: past, present, future. Emotional labor in the 21st Century: diverse perspectives on emotion regulation at work. (pp. 282-288) edited by Alicia A. Grandey, James M. Diefendorff and Deborah E. Rupp. Hove, East Sussex, United Kingdom: Routledge.

Emotional labor across five levels of analysis: past, present, future

2013

Book Chapter

The Australian enigma

Ashkanasy, Neal M. (2013). The Australian enigma. Culture and Leadership Across the World: The Globe Book of In-Depth Studies of 25 Societies. (pp. 299-334) New York, USA: Routledge. doi: 10.4324/9780203936665

The Australian enigma

2013

Book Chapter

The role of perceptions, appraisals and anticipated emotions in shaping reporting behavior in response to wrongdoing

Edwards, Marissa S., Lawrence, Sandra A. and Ashkanasy, Neal M. (2013). The role of perceptions, appraisals and anticipated emotions in shaping reporting behavior in response to wrongdoing. Voice and Whistleblowing in Organizations: Overcoming Fear, Fostering Courage and Unleashing Candour. (pp. 254-277) edited by Ronald J. Burke and Cary L. Cooper. Cheltenham, Glos, United Kingdom: Edward Elgar. doi: 10.4337/9781781005927

The role of perceptions, appraisals and anticipated emotions in shaping reporting behavior in response to wrongdoing

2013

Book Chapter

Emotions and deviance

Michalak, Rebecca and Ashkanasy, Neal M. (2013). Emotions and deviance. Deviant and criminal behavior in the workplace. (pp. 19-49) edited by Steven M. Elias. New York , NY, United States: New York University Press.

Emotions and deviance

2013

Book Chapter

Individual sources, dynamics, and expressions of emotion

Zerbe, Wilfred J., Ashkanasy, Neal M. and Haertel, Charmine E. J. (2013). Individual sources, dynamics, and expressions of emotion. Individual sources, dynamics, and expressions of emotion. (pp. 1-6) edited by Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel. Bingley, United Kingdom: Emerald Group Publishing Limited. doi: 10.1108/S1746-9791(2013)0000009004

Individual sources, dynamics, and expressions of emotion

2012

Book Chapter

We are all mad in wonderland: an organizational culture framework for emotions and emotional intelligence research

Daus, Catherine S., Dasborough, Marie T., Jordan, Peter J. and Ashkanasy, Neal M. (2012). We are all mad in wonderland: an organizational culture framework for emotions and emotional intelligence research. Experiencing and managing emotions in the workplace. (pp. 375-399) edited by Neal M. Ashkanasy, Charmine E.J. Hartel and Wilfred J. Zerbe. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-9791(2012)0000008019

We are all mad in wonderland: an organizational culture framework for emotions and emotional intelligence research

2012

Book Chapter

Fostering creativity in health care: health care workers as agents of creativity

To, March L., Ashkanasy, Neal M. and Fisher, Cynthia D. (2012). Fostering creativity in health care: health care workers as agents of creativity. The innovation imperative in health care organisations : critical role of human resource management in the cost, quality and productivity equation. (pp. 79-97) edited by Peter Spurgeon, Ronald J. Burke and Cary L. Cooper. Cheltenham, U.K.: Edward Elgar Publishing. doi: 10.4337/9781849809849.00014

Fostering creativity in health care: health care workers as agents of creativity