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2025

Journal Article

Telephone versus video consultations: A systematic review of comparative effectiveness studies and guidance for choosing the most appropriate modality

Caffery, Liam J., De Camargo Catapan, Soraia, Taylor, Monica L., Kelly, Jaimon T., Haydon, Helen M., Smith, Anthony C. and Snoswell, Centaine L. (2025). Telephone versus video consultations: A systematic review of comparative effectiveness studies and guidance for choosing the most appropriate modality. Journal of Telemedicine and Telecare, 31 (7), 909-918. doi: 10.1177/1357633x241232464

Telephone versus video consultations: A systematic review of comparative effectiveness studies and guidance for choosing the most appropriate modality

2025

Journal Article

A systematic review of consumers' and healthcare professionals' trust in digital healthcare

Catapan, Soraia de Camargo, Sazon, Hannah, Zheng, Sophie, Gallegos-Rejas, Victor, Mendis, Roshni, Santiago, Pedro H. R. and Kelly, Jaimon T. (2025). A systematic review of consumers' and healthcare professionals' trust in digital healthcare. NPJ digital medicine, 8 (1) 115, 115. doi: 10.1038/s41746-025-01510-8

A systematic review of consumers' and healthcare professionals' trust in digital healthcare

2024

Journal Article

Working together to improve type 2 diabetes care: a participatory design project to address identified needs of people with diabetes and their healthcare professionals

de Camargo Catapan, Soraia, Vasconcelos Silva, Carina, Bird, Dominique, Janda, Monika, Gray, Len, Maunder, Lisbeth, Clemensen, Jane, Menon, Anish and Russell, Anthony (2024). Working together to improve type 2 diabetes care: a participatory design project to address identified needs of people with diabetes and their healthcare professionals. Canadian Journal of Diabetes, 48 (4), 250-258.e2. doi: 10.1016/j.jcjd.2024.02.001

Working together to improve type 2 diabetes care: a participatory design project to address identified needs of people with diabetes and their healthcare professionals

2023

Journal Article

Trust and confidence in using telehealth in people with chronic kidney disease: A cross-sectional study

Catapan, Soraia de Camargo, Haydon, Helen M., Hickman, Ingrid J., Webb, Lindsey, Isbel, Nicole, Johnson, David, Campbell, Katrina L., Mayr, Hannah L., Canfell, Oliver, Scuffham, Paul, Burton, Nicola, Caffery, Liam J., Smith, Anthony C. and Kelly, Jaimon T. (2023). Trust and confidence in using telehealth in people with chronic kidney disease: A cross-sectional study. Journal of Telemedicine and Telecare, 29 (10 s), 16S-23S. doi: 10.1177/1357633x231202275

Trust and confidence in using telehealth in people with chronic kidney disease: A cross-sectional study

2025

Journal Article

Determining the digital health literacy and potential solutions to support people with complex chronic conditions to engage with digital models of care

Kelly, Jaimon T., Caffery, Liam J., Thomas, Emma E., de Camargo Catapan, Soraia, Smith, Anthony C., Isbel, Nicole, Mayr, Hannah, Webb, Lindsey, Campbell, Katrina L., Macdonald, Graeme A., Coombes, Jeff S., Keating, Shelley E. and Hickman, Ingrid J. (2025). Determining the digital health literacy and potential solutions to support people with complex chronic conditions to engage with digital models of care. Patient Education and Counseling, 140 109278, 1-8. doi: 10.1016/j.pec.2025.109278

Determining the digital health literacy and potential solutions to support people with complex chronic conditions to engage with digital models of care

2025

Journal Article

Development and validation of novel scales to measure trust and confidence in using telephone and video consultation scales in people with chronic kidney disease

de Camargo Catapan, Soraia, Haydon, Helen M., Santiago, Pedro H. R., Hickman, Ingrid J., Webb, Lindsey, Isbel, Nicole, Johnson, David W., Mayr, Hannah L., Canfell, Oliver J., Scuffham, Paul, Burton, Nicola W., Smith, Anthony C. and Kelly, Jaimon T. (2025). Development and validation of novel scales to measure trust and confidence in using telephone and video consultation scales in people with chronic kidney disease. Journal of Telemedicine and Telecare 1357633X251338950, 1357633X251338950. doi: 10.1177/1357633X251338950

Development and validation of novel scales to measure trust and confidence in using telephone and video consultation scales in people with chronic kidney disease

2025

Journal Article

Telephone versus video consultations: a systematic review of consumer and provider preferences

Snoswell, Centaine L., Haydon, Helen M., Catapan, Soraia de Camargo, Kelly, Jaimon T., Thomas, Emma E., Neil, Laura J., Taylor, Monica L., Smith, Anthony C. and Caffery, Liam J. (2025). Telephone versus video consultations: a systematic review of consumer and provider preferences. Journal of Telemedicine and Telecare 1357633X251341199, 1357633X251341199. doi: 10.1177/1357633x251341199

Telephone versus video consultations: a systematic review of consumer and provider preferences

2025

Conference Publication

Clinical effectiveness and consumer’s trust in Telehealth and Digital Healthcare

Catapan, Soraia de Camargo (2025). Clinical effectiveness and consumer’s trust in Telehealth and Digital Healthcare. ME Awareness Day 2025 Webinar Event, Online, 27 May 2025. Myalgic Encephalomyelitis Group Australia (MEGA).

Clinical effectiveness and consumer’s trust in Telehealth and Digital Healthcare

2025

Journal Article

‘Don't assume, ask’: a collaboration with consumers, interpreters, clinicians and health service staff to increase video telehealth in culturally and linguistically diverse groups

Kelly, Jaimon T., Taylor, Monica L., Gallegos‐Rejas, Victor M., Pager, Susan, Catapan, Soraia de Camargo, Lucas, Karen, Bogicevic, Angel, Smith, Anthony C., Snoswell, Centaine, Haydon, Helen M. and Thomas, Emma E. (2025). ‘Don't assume, ask’: a collaboration with consumers, interpreters, clinicians and health service staff to increase video telehealth in culturally and linguistically diverse groups. Health Expectations, 28 (2) e70232, 1-8. doi: 10.1111/hex.70232

‘Don't assume, ask’: a collaboration with consumers, interpreters, clinicians and health service staff to increase video telehealth in culturally and linguistically diverse groups

2025

Journal Article

Improving consumer trust in digital health: A mixed methods study involving people living with chronic kidney disease

Catapan, Soraia de Camargo, Taylor, Monica L., Scuffham, Paul, Smith, Anthony C. and Kelly, Jaimon T (2025). Improving consumer trust in digital health: A mixed methods study involving people living with chronic kidney disease. Digital Health, 11, 1-16. doi: 10.1177/20552076241312440

Improving consumer trust in digital health: A mixed methods study involving people living with chronic kidney disease

2025

Journal Article

Trust and confidence in telehealth-delivered services: a nation-wide cross-sectional study

Catapan, Soraia de Camargo, Snoswell, Centaine L., Haydon, Helen M., Banbury, Annie, Thomas, Emma E, Caffery, Liam J., Smith, Anthony C. and Kelly, Jaimon (2025). Trust and confidence in telehealth-delivered services: a nation-wide cross-sectional study. Health Marketing Quarterly, 42 (1), 48-66. doi: 10.1080/07359683.2024.2422202

Trust and confidence in telehealth-delivered services: a nation-wide cross-sectional study

2024

Conference Publication

Improving consumer trust in digital health: a mixed methods study involving people living with chronic kidney disease.

Catapan, S. C., Taylor, M., Hickman, I., Isbel, N., Johnson, D., Campbell, K., Mayr, H., Canfell, O., Scuffham, P., Burton, N., Caffery, L., Smith, A. and Kelly, J. (2024). Improving consumer trust in digital health: a mixed methods study involving people living with chronic kidney disease.. 24th Conference on Successes and Failures in Telehealth, Brisbane, QLD, Australia, 13-15 November 2024.

Improving consumer trust in digital health: a mixed methods study involving people living with chronic kidney disease.

2024

Conference Publication

Trust in digital healthcare and its association with use, adoption and acceptance: a systematic review

De Camargo Catapan, Soraia, Sazon, Hannah, Zheng, Sophie, Gallegos-Rejas, Victor M., Mendis, Roshni, Santiago, Pedro H.R. and Kelly, Jaimon T. (2024). Trust in digital healthcare and its association with use, adoption and acceptance: a systematic review. 24th Conference on Successes and Failures in Telehealth (SFT-24), Brisbane, QLD, Australia, 13-15 November 2024.

Trust in digital healthcare and its association with use, adoption and acceptance: a systematic review

2024

Conference Publication

Workshop: How to start and sustain consumer involvement in telehealth research

Catapan, Soraia de Camargo, Taylor, Monica, Mendis, Roshni, Gallegos-Rejas, Victor, Chen, Tina, Dyer-Steel, Farah, Gavioli, Leonie, Makepeace, Rachel and Button, Peter (2024). Workshop: How to start and sustain consumer involvement in telehealth research. 24th Conference on Successes and Failures in Telehealth (SFT-23), Brisbane, QLD, Australia, 13-15 November 2024.

Workshop: How to start and sustain consumer involvement in telehealth research

2024

Journal Article

Psychosocial wellbeing in people with melanoma in-situ: a systematic review

Zheng, Lejie, Susanto, Alyssa Kathleen, Soyer, H. Peter, Janda, Monika and Catapan, Soraia de Camargo (2024). Psychosocial wellbeing in people with melanoma in-situ: a systematic review. Melanoma Research, 35 (1) 10.1097/CMR.0000000000001007, 11-23. doi: 10.1097/cmr.0000000000001007

Psychosocial wellbeing in people with melanoma in-situ: a systematic review

2024

Conference Publication

Increasing primary care capacity and referral efficiency: A case study of a telehealth centre eConsult service in Brazil

Catapan, Soraia de Camargo (2024). Increasing primary care capacity and referral efficiency: A case study of a telehealth centre eConsult service in Brazil. 1st Luso-Brazilian International Conference - Digital Transformation in Primary Care: from evidence to policy change, Lisbon, Portugual, 16 Sep 2025. NOVA University Lisbon.

Increasing primary care capacity and referral efficiency: A case study of a telehealth centre eConsult service in Brazil

2024

Journal Article

Exploring stakeholders’ perspectives on antibiogram use, development, and implementation in residential aged care settings

Khatri, Dipti, Falconer, Nazanin, de Camargo Catapan, Soraia, Coulter, Sonali, Gray, Leonard C., Paterson, David L. and Freeman, Christopher (2024). Exploring stakeholders’ perspectives on antibiogram use, development, and implementation in residential aged care settings. Research in Social and Administrative Pharmacy, 20 (8), 747-754. doi: 10.1016/j.sapharm.2024.04.011

Exploring stakeholders’ perspectives on antibiogram use, development, and implementation in residential aged care settings

2024

Journal Article

Telecare in the Brazilian Unified Health System: where we are and where we are heading

Catapan, Soraia de Camargo, Melo, Eduardo Alves, Silva, Angélica Baptista, Albuquerque, Mariana Vercesi de and Calvo, Maria Cristina Marino (2024). Telecare in the Brazilian Unified Health System: where we are and where we are heading. Ciencia e Saude Coletiva, 29 (7) e03302024, e03302024. doi: 10.1590/1413-81232024297.03302024

Telecare in the Brazilian Unified Health System: where we are and where we are heading

2024

Journal Article

Patients’ acceptability of self-selected digital health services to support diet and exercise among people with complex chronic conditions: Mixed methods study

Barnett, Amandine, Catapan, Soraia de Camargo, Jegatheesan, Dev K., Conley, Marguerite M., Keating, Shelley E., Mayr, Hannah L., Webb, Lindsey, Brown, Riley C. C., Coombes, Jeff S., Macdonald, Graeme A., Isbel, Nicole M., Burton, Nicola W., Campbell, Katrina L., Hickman, Ingrid J. and Kelly, Jaimon T. (2024). Patients’ acceptability of self-selected digital health services to support diet and exercise among people with complex chronic conditions: Mixed methods study. Digital Health, 10 20552076241245278, 1-14. doi: 10.1177/20552076241245278

Patients’ acceptability of self-selected digital health services to support diet and exercise among people with complex chronic conditions: Mixed methods study

2024

Journal Article

Increasing primary care capacity and referral efficiency: A case study of a telehealth centre eConsult service in Brazil

Catapan, Soraia de Camargo, Bruckmann, Guilherme, Nilson, Luana Gabrielle, Caffery, Liam J., Kelly, Jaimon T., Calvo, Maria Cristina Marino and Boing, Antonio Fernando (2024). Increasing primary care capacity and referral efficiency: A case study of a telehealth centre eConsult service in Brazil. Journal of Telemedicine and Telecare, 31 (7), 1357633X241235426-1023. doi: 10.1177/1357633x241235426

Increasing primary care capacity and referral efficiency: A case study of a telehealth centre eConsult service in Brazil