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2026

Other Outputs

Accepted but not trusted: The continuum of legitimation of AI in policing

Pool, Javad, Indulska, Marta, Asadi, Ida, Sadiq, Shazia and Moss, Nick (2026, 04 23). Accepted but not trusted: The continuum of legitimation of AI in policing Policing Insight

Accepted but not trusted: The continuum of legitimation of AI in policing

2026

Journal Article

How to demonstrate trustworthy use of AI in public services: a case study

Smith, Natalie, Gillespie, Nicole, Rinta‐Kahila, Tapani, Lockey, Steven, Pool, Javad and Curtis, Caitlin (2026). How to demonstrate trustworthy use of AI in public services: a case study. Information Systems Journal isj.70025. doi: 10.1111/isj.70025

How to demonstrate trustworthy use of AI in public services: a case study

2025

Journal Article

Towards a model for understanding failures in health data protection: a mixed-methods study

Pool, Javad, Akhlaghpour, Saeed, Hassandoust, Farkhondeh, Fatehi, Farhad and Burton-Jones, Andrew (2025). Towards a model for understanding failures in health data protection: a mixed-methods study. Behaviour and Information Technology, 1-26. doi: 10.1080/0144929X.2025.2551568

Towards a model for understanding failures in health data protection: a mixed-methods study

2025

Conference Publication

Choosing with care: how patients’ understanding of AI risks, benefits, and features drives healthcare innovation adoption

Hassandoust, Farkhondeh, Akhlaghpour, Saeed, Pool, Javad and Ologeanu-Taddei, Roxana (2025). Choosing with care: how patients’ understanding of AI risks, benefits, and features drives healthcare innovation adoption. DIGIT 2024, Bangkok, Thailand, 15 September 2024. Atlanta, GA, United States: Association for Information Systems (AIS).

Choosing with care: how patients’ understanding of AI risks, benefits, and features drives healthcare innovation adoption

2025

Book Chapter

Insights into AI’s influence on enterprise software and systems: lessons from varied contexts

Fan, Shaoyang and Pool, Javad (2025). Insights into AI’s influence on enterprise software and systems: lessons from varied contexts. Enterprise AI. (pp. 311-331) edited by Shazia Sadiq. Cham, Switzerland: Springer Nature. doi: 10.1007/978-3-032-01940-0_11

Insights into AI’s influence on enterprise software and systems: lessons from varied contexts

2025

Other Outputs

Community attitudes towards data analytics in law enforcement

Pool, J., Indulska, M., Someh, I. and Sadiq, S. (2025). Community attitudes towards data analytics in law enforcement. Brisbane, QLD, Australia: The University of Queensland and Queensland Police Service. doi: 10.14264/2178369

Community attitudes towards data analytics in law enforcement

2024

Journal Article

Large language models and generative AI in telehealth: a responsible use lens

Pool, Javad, Indulska, Marta and Sadiq, Shazia (2024). Large language models and generative AI in telehealth: a responsible use lens. Journal of the American Medical Informatics Association, 31 (9), 2125-2136. doi: 10.1093/jamia/ocae035

Large language models and generative AI in telehealth: a responsible use lens

2024

Conference Publication

Trust in Artificial Intelligence: A Critical Systematic Review

Lockey, Steve, Gillespie, Nicole, Morrill, Jake and Pool, Javad (2024). Trust in Artificial Intelligence: A Critical Systematic Review. 84th Annual Meeting of the Academy of Management 2024, Chicago, IL United States, 9-13 August 2024. Briarcliff Manor, NY United States: Academy of Management. doi: 10.5465/amproc.2024.14990abstract

Trust in Artificial Intelligence: A Critical Systematic Review

2024

Journal Article

Unpacking the complexities of health record misuse: insights from Australian health services

Pool, Javad, Akhlaghpour, Saeed and Burton-Jones, Andrew (2024). Unpacking the complexities of health record misuse: insights from Australian health services. Information Technology & People, 38 (5), 1-31. doi: 10.1108/itp-12-2022-0931

Unpacking the complexities of health record misuse: insights from Australian health services

2024

Conference Publication

Unpacking sociotechnical discourses on telehealth use and data protection: a path towards digital health value creation

Pool, Javad, Fatehi, Farhad, Sharifi, Salma, Namvar, Morteza and Akhlaghpour, Saeed (2024). Unpacking sociotechnical discourses on telehealth use and data protection: a path towards digital health value creation. Amsterdam, Netherlands: IOS Press. doi: 10.3233/SHTI240013

Unpacking sociotechnical discourses on telehealth use and data protection: a path towards digital health value creation

2024

Journal Article

A systematic analysis of failures in protecting personal health data: a scoping review

Pool, Javad, Akhlaghpour, Saeed, Fatehi, Farhad and Burton-Jones, Andrew (2024). A systematic analysis of failures in protecting personal health data: a scoping review. International Journal of Information Management, 74 102719, 1-29. doi: 10.1016/j.ijinfomgt.2023.102719

A systematic analysis of failures in protecting personal health data: a scoping review

2023

Conference Publication

An AI-enabled community safety service: stakeholder benefits and vulnerabilities

Pool, Javad, Smith, Natalie, Dodds, Hunter, Lockey, Steven, Curtis, Caitlin, Rinta-Kahila, Tapani and Gillespie, Nicole (2023). An AI-enabled community safety service: stakeholder benefits and vulnerabilities. Australasian Conference on Information Systems (ACIS), Wellington, New Zealand, 5 - 8 December 2023. Atlanta, GA, United States: Association for Information Systems.

An AI-enabled community safety service: stakeholder benefits and vulnerabilities

2023

Other Outputs

Trust in AI: Country insights on shifting public perceptions of AI: Country findings

Gillespie, Nicole, Lockey, Steve, Curtis, Caitlin and Pool, Javad (2023). Trust in AI: Country insights on shifting public perceptions of AI: Country findings. Brisbane, Australia; New York, United States: The University of Queensland; KPMG Australia.

Trust in AI: Country insights on shifting public perceptions of AI: Country findings

2023

Conference Publication

From the complex present to the risk-laden future of trust: over the mountain and into the frying pan

Mayer, Roger C., Jang, Dongil, Shah, Pri Pradhan, Jones, Stephen L., Siderits, Ian, Flynn, Patrick, Mulvey, Paul W, Lockey, Steve, Gillespie, Nicole, Pool, Javad, Curtis, Caitlin, Edwards, Martin, Belkin, Liuba, Tuskey, Sarah, Becker, William J., Korsgaard, M. Audrey, Strizver, Sam, Ployhart, Robert E and Williams, Michele (2023). From the complex present to the risk-laden future of trust: over the mountain and into the frying pan. 83rd Annual Meeting of the Academy of Management, Boston, MA United States, 4-8 August 2023. Briarcliff Manor, NY United States: Academy of Management. doi: 10.5465/amproc.2023.18559symposium

From the complex present to the risk-laden future of trust: over the mountain and into the frying pan

2023

Other Outputs

Trust in AI: 2023 Global study on the shifting public perceptions of AI: Global Executive Summary

Gillespie, Nicole, Lockey, Steve, Curtis, Caitlin and Pool, Javad (2023). Trust in AI: 2023 Global study on the shifting public perceptions of AI: Global Executive Summary. New York, NY, United States; Brisbane, Australia: KPMG International; The University of Queensland.

Trust in AI: 2023 Global study on the shifting public perceptions of AI: Global Executive Summary

2023

Other Outputs

A survey of over 17,000 people indicates only half of us are willing to trust AI at work

Gillespie, Nicole, Curtis, Caitlin, Pool, Javad and Lockey, Steven (2023, 02 23). A survey of over 17,000 people indicates only half of us are willing to trust AI at work The Conversation

A survey of over 17,000 people indicates only half of us are willing to trust AI at work

2023

Other Outputs

Trust in Artificial Intelligence: A global study

Gillespie, Nicole, Lockey, Steven, Curtis, Caitlin, Pool, Javad and Ali Akbari (2023). Trust in Artificial Intelligence: A global study. Brisbane, Australia; New York, United States: The University of Queensland; KPMG Australia. doi: 10.14264/00d3c94

Trust in Artificial Intelligence: A global study

2022

Journal Article

Exploring public opinion about telehealth during COVID-19 by social media analytics

Pool, Javad, Namvar, Morteza, Akhlaghpour, Saeed and Fatehi, Farhad (2022). Exploring public opinion about telehealth during COVID-19 by social media analytics. Journal of Telemedicine and Telecare, 28 (10), 718-725. doi: 10.1177/1357633x221122112

Exploring public opinion about telehealth during COVID-19 by social media analytics

2022

Other Outputs

Data Protection and Effective Use of Health Information Systems: A Cybersecurity Perspective

Khazaei Pool, Javad (2022). Data Protection and Effective Use of Health Information Systems: A Cybersecurity Perspective. PhD Thesis, School of Business, The University of Queensland. doi: 10.14264/b3a7867

Data Protection and Effective Use of Health Information Systems: A Cybersecurity Perspective

2022

Journal Article

Data privacy concerns and use of telehealth in the aged care context: an integrative review and research agenda

Pool, Javad, Akhlaghpour, Saeed, Fatehi, Farhad and Gray, Leonard C. (2022). Data privacy concerns and use of telehealth in the aged care context: an integrative review and research agenda. International Journal of Medical Informatics, 160 104707, 104707. doi: 10.1016/j.ijmedinf.2022.104707

Data privacy concerns and use of telehealth in the aged care context: an integrative review and research agenda