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2026 Other Outputs Accepted but not trusted: The continuum of legitimation of AI in policingPool, Javad, Indulska, Marta, Asadi, Ida, Sadiq, Shazia and Moss, Nick (2026, 04 23). Accepted but not trusted: The continuum of legitimation of AI in policing Policing Insight |
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2026 Journal Article How to demonstrate trustworthy use of AI in public services: a case studySmith, Natalie, Gillespie, Nicole, Rinta‐Kahila, Tapani, Lockey, Steven, Pool, Javad and Curtis, Caitlin (2026). How to demonstrate trustworthy use of AI in public services: a case study. Information Systems Journal isj.70025. doi: 10.1111/isj.70025 |
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2025 Journal Article Towards a model for understanding failures in health data protection: a mixed-methods studyPool, Javad, Akhlaghpour, Saeed, Hassandoust, Farkhondeh, Fatehi, Farhad and Burton-Jones, Andrew (2025). Towards a model for understanding failures in health data protection: a mixed-methods study. Behaviour and Information Technology, 1-26. doi: 10.1080/0144929X.2025.2551568 |
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2025 Conference Publication Choosing with care: how patients’ understanding of AI risks, benefits, and features drives healthcare innovation adoptionHassandoust, Farkhondeh, Akhlaghpour, Saeed, Pool, Javad and Ologeanu-Taddei, Roxana (2025). Choosing with care: how patients’ understanding of AI risks, benefits, and features drives healthcare innovation adoption. DIGIT 2024, Bangkok, Thailand, 15 September 2024. Atlanta, GA, United States: Association for Information Systems (AIS). |
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2025 Book Chapter Insights into AI’s influence on enterprise software and systems: lessons from varied contextsFan, Shaoyang and Pool, Javad (2025). Insights into AI’s influence on enterprise software and systems: lessons from varied contexts. Enterprise AI. (pp. 311-331) edited by Shazia Sadiq. Cham, Switzerland: Springer Nature. doi: 10.1007/978-3-032-01940-0_11 |
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2025 Other Outputs Community attitudes towards data analytics in law enforcementPool, J., Indulska, M., Someh, I. and Sadiq, S. (2025). Community attitudes towards data analytics in law enforcement. Brisbane, QLD, Australia: The University of Queensland and Queensland Police Service. doi: 10.14264/2178369 |
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2024 Journal Article Large language models and generative AI in telehealth: a responsible use lensPool, Javad, Indulska, Marta and Sadiq, Shazia (2024). Large language models and generative AI in telehealth: a responsible use lens. Journal of the American Medical Informatics Association, 31 (9), 2125-2136. doi: 10.1093/jamia/ocae035 |
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2024 Conference Publication Trust in Artificial Intelligence: A Critical Systematic ReviewLockey, Steve, Gillespie, Nicole, Morrill, Jake and Pool, Javad (2024). Trust in Artificial Intelligence: A Critical Systematic Review. 84th Annual Meeting of the Academy of Management 2024, Chicago, IL United States, 9-13 August 2024. Briarcliff Manor, NY United States: Academy of Management. doi: 10.5465/amproc.2024.14990abstract |
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2024 Journal Article Unpacking the complexities of health record misuse: insights from Australian health servicesPool, Javad, Akhlaghpour, Saeed and Burton-Jones, Andrew (2024). Unpacking the complexities of health record misuse: insights from Australian health services. Information Technology & People, 38 (5), 1-31. doi: 10.1108/itp-12-2022-0931 |
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2024 Conference Publication Unpacking sociotechnical discourses on telehealth use and data protection: a path towards digital health value creationPool, Javad, Fatehi, Farhad, Sharifi, Salma, Namvar, Morteza and Akhlaghpour, Saeed (2024). Unpacking sociotechnical discourses on telehealth use and data protection: a path towards digital health value creation. Amsterdam, Netherlands: IOS Press. doi: 10.3233/SHTI240013 |
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2024 Journal Article A systematic analysis of failures in protecting personal health data: a scoping reviewPool, Javad, Akhlaghpour, Saeed, Fatehi, Farhad and Burton-Jones, Andrew (2024). A systematic analysis of failures in protecting personal health data: a scoping review. International Journal of Information Management, 74 102719, 1-29. doi: 10.1016/j.ijinfomgt.2023.102719 |
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2023 Conference Publication An AI-enabled community safety service: stakeholder benefits and vulnerabilitiesPool, Javad, Smith, Natalie, Dodds, Hunter, Lockey, Steven, Curtis, Caitlin, Rinta-Kahila, Tapani and Gillespie, Nicole (2023). An AI-enabled community safety service: stakeholder benefits and vulnerabilities. Australasian Conference on Information Systems (ACIS), Wellington, New Zealand, 5 - 8 December 2023. Atlanta, GA, United States: Association for Information Systems. |
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2023 Other Outputs Trust in AI: Country insights on shifting public perceptions of AI: Country findingsGillespie, Nicole, Lockey, Steve, Curtis, Caitlin and Pool, Javad (2023). Trust in AI: Country insights on shifting public perceptions of AI: Country findings. Brisbane, Australia; New York, United States: The University of Queensland; KPMG Australia. |
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2023 Conference Publication From the complex present to the risk-laden future of trust: over the mountain and into the frying panMayer, Roger C., Jang, Dongil, Shah, Pri Pradhan, Jones, Stephen L., Siderits, Ian, Flynn, Patrick, Mulvey, Paul W, Lockey, Steve, Gillespie, Nicole, Pool, Javad, Curtis, Caitlin, Edwards, Martin, Belkin, Liuba, Tuskey, Sarah, Becker, William J., Korsgaard, M. Audrey, Strizver, Sam, Ployhart, Robert E and Williams, Michele (2023). From the complex present to the risk-laden future of trust: over the mountain and into the frying pan. 83rd Annual Meeting of the Academy of Management, Boston, MA United States, 4-8 August 2023. Briarcliff Manor, NY United States: Academy of Management. doi: 10.5465/amproc.2023.18559symposium |
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2023 Other Outputs Trust in AI: 2023 Global study on the shifting public perceptions of AI: Global Executive SummaryGillespie, Nicole, Lockey, Steve, Curtis, Caitlin and Pool, Javad (2023). Trust in AI: 2023 Global study on the shifting public perceptions of AI: Global Executive Summary. New York, NY, United States; Brisbane, Australia: KPMG International; The University of Queensland. |
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2023 Other Outputs A survey of over 17,000 people indicates only half of us are willing to trust AI at workGillespie, Nicole, Curtis, Caitlin, Pool, Javad and Lockey, Steven (2023, 02 23). A survey of over 17,000 people indicates only half of us are willing to trust AI at work The Conversation |
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2023 Other Outputs Trust in Artificial Intelligence: A global studyGillespie, Nicole, Lockey, Steven, Curtis, Caitlin, Pool, Javad and Ali Akbari (2023). Trust in Artificial Intelligence: A global study. Brisbane, Australia; New York, United States: The University of Queensland; KPMG Australia. doi: 10.14264/00d3c94 |
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2022 Journal Article Exploring public opinion about telehealth during COVID-19 by social media analyticsPool, Javad, Namvar, Morteza, Akhlaghpour, Saeed and Fatehi, Farhad (2022). Exploring public opinion about telehealth during COVID-19 by social media analytics. Journal of Telemedicine and Telecare, 28 (10), 718-725. doi: 10.1177/1357633x221122112 |
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2022 Other Outputs Data Protection and Effective Use of Health Information Systems: A Cybersecurity PerspectiveKhazaei Pool, Javad (2022). Data Protection and Effective Use of Health Information Systems: A Cybersecurity Perspective. PhD Thesis, School of Business, The University of Queensland. doi: 10.14264/b3a7867 |
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2022 Journal Article Data privacy concerns and use of telehealth in the aged care context: an integrative review and research agendaPool, Javad, Akhlaghpour, Saeed, Fatehi, Farhad and Gray, Leonard C. (2022). Data privacy concerns and use of telehealth in the aged care context: an integrative review and research agenda. International Journal of Medical Informatics, 160 104707, 104707. doi: 10.1016/j.ijmedinf.2022.104707 |