Shahrzad Roohy Gohar

Shahrzad Roohy Gohar is a full-time Lecturer in the Business Information Systems (BIS) discipline, with a background in Information Systems research and practice. She has completed her PhD (currently under examination) in BIS, a Master’s degree in Information Technology, and a Bachelor of Science in Computer Science, Software Technology.

Shahrzad's research expertise spans Environmental Sustainability and Information Systems, Business Process Management (BPM), and the Cognitive Effectiveness of Visual Notations. Her PhD research interests focus on measuring and communicating Environmental Performance Indicators (EPI) in business processes and designing intelligent Information Systems to manage the environmental impact of organisations. Methodologically, she applies Design Science (DS) approaches, case studies, experiments, and interviews in her research.

She has recently initiated a research project to explore the effectiveness of mental healthcare management in Australia, identifying key sociotechnical challenges, gaps, and opportunities from the perspective of mental health practitioners. This research aims to develop a theoretical framework for designing effective digital interventions seeking to improve continuity of care, integrated patient data, and enhance service quality in public and private mental healthcare sectors.

As an educator, Shahrzad has extensive experience teaching Information Systems (IS) fundamentals, Business Process Management (BPM) and improvement, as well as IS analysis and design at both undergraduate and postgraduate levels. She integrates insights from her research and industry experience into her curriculum, ensuring that students gain both theoretical knowledge and practical skills.

Shahrzad is actively engaged in academic service and leadership. In the past, she has served as an Executive Officer (Funding Chair) for the Association for Information Systems Women's Network (AISWN) and has been recognised with a leadership award from the Association for Information Systems (AIS). She is a registered peer reviewer for multiple journals and conferences, including the Australasian Journal of Information Systems (AJIS), Communications of the Association for Information Systems (CAIS), and Business Information Systems Engineering (BISE). She has also contributed to academic recruitment selection panels and previously served as a student representative for UQ’s Service Innovation Alliance.