Goal setting and health-related outcomes in chronic diseases: a systematic review and meta-analysis of the literature from 2000 to 2020
Tabaei-Aghdaei, Zahra, McColl-Kennedy, Janet R. and Coote, Leonard V. (2022). Goal setting and health-related outcomes in chronic diseases: a systematic review and meta-analysis of the literature from 2000 to 2020. Medical Care Research and Review, 80 (2), 1-20. doi: 10.1177/10775587221113228
Hierarchy of customer goals: conceptual framework and new insights
Tabaei Aghdaei, Zahra, McColl-Kennedy, Janet R. and Coote, Leonard V. (2021). Hierarchy of customer goals: conceptual framework and new insights. Journal of Service Management, 32 (5), 673-701. doi: 10.1108/josm-03-2020-0087
Understanding healthcare customers’ goals and behaviours
Tabaei Aghdaei, Zahra Alsadat (2020). Understanding healthcare customers’ goals and behaviours. PhD Thesis, UQ Business School, The University of Queensland. doi: 10.14264/591650d