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2025

Book Chapter

Creating Value from Enterprise AI

Someh, Ida and Wixom, Barbara (2025). Creating Value from Enterprise AI. Enterprise AI. (pp. 247-263) Cham: Springer Nature Switzerland. doi: 10.1007/978-3-032-01940-0_8

Creating Value from Enterprise AI

2019

Book Chapter

On the ethical implications of big data in service systems

Breidbach, Christoph F., Davern, Michael, Shanks, Graeme and Asadi-Someh, Ida (2019). On the ethical implications of big data in service systems. Handbook of service science. (pp. 661-674) edited by Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer, Kelly Lyons, Lia Patrício and Yuriko Sawatani. Cham, Switzerland: Springer. doi: 10.1007/978-3-319-98512-1_29

On the ethical implications of big data in service systems