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2024

Journal Article

Not just a game: understanding eco-gamification in sustainable destination development

Yu, Jing (Jasper), Hu, Jingjing (Judy), Liu, Guanrong (Gus), Jiang, Wenyuan and Walters, Gabby (2024). Not just a game: understanding eco-gamification in sustainable destination development. Journal of Hospitality and Tourism Management, 60, 10-21. doi: 10.1016/j.jhtm.2024.06.005

Not just a game: understanding eco-gamification in sustainable destination development

2023

Journal Article

Air travel and persuasive climate communications

Cocolas, Nicole, Walters, Gabrielle, Ruhanen, Lisa and Higham, James (2023). Air travel and persuasive climate communications. Journal of Sustainable Tourism. doi: 10.1080/09669582.2023.2272060

Air travel and persuasive climate communications

2023

Journal Article

“I think … I feel …”: using projective techniques to explore socio-cultural aversions towards Indigenous tourism

Holder, Afiya, Ruhanen, Lisa, Walters, Gabrielle and Mkono, Mucha (2023). “I think … I feel …”: using projective techniques to explore socio-cultural aversions towards Indigenous tourism. Tourism Management, 98 104778, 104778. doi: 10.1016/j.tourman.2023.104778

“I think … I feel …”: using projective techniques to explore socio-cultural aversions towards Indigenous tourism

2023

Journal Article

Physiological measurements in hospitality and tourism research: a systematic review and new theoretical directions

Walters, Gabby, Jiang, Yawei and Li, Shanshi (2023). Physiological measurements in hospitality and tourism research: a systematic review and new theoretical directions. Journal of Hospitality and Tourism Research. doi: 10.1177/10963480231199990

Physiological measurements in hospitality and tourism research: a systematic review and new theoretical directions

2022

Journal Article

Exploring the case: Visitor information centres and millennial travellers: Remaining relevant in a digital era

Chui, Caleb and Walters, Gabby (2022). Exploring the case: Visitor information centres and millennial travellers: Remaining relevant in a digital era. Tourism Cases, 2022, 1-2. doi: 10.1079/tourismetc.2022.0043

Exploring the case: Visitor information centres and millennial travellers: Remaining relevant in a digital era

2022

Journal Article

Cruising through a pandemic: or not?

Walters, Gabby, Magor, Thomas, Kelly, Sarah and Wallin, Ann (2022). Cruising through a pandemic: or not?. Annals of Tourism Research, 97 103499, 1-13. doi: 10.1016/j.annals.2022.103499

Cruising through a pandemic: or not?

2022

Journal Article

Exploring tourist’s socio-cultural aversions, self-congruity bias, attitudes and willingness to participate in indigenous tourism

Holder, Afiya, Walters, Gabrielle, Ruhanen, Lisa and Mkono, Mucha (2022). Exploring tourist’s socio-cultural aversions, self-congruity bias, attitudes and willingness to participate in indigenous tourism. Journal of Vacation Marketing, 30 (2), 135676672211243-224. doi: 10.1177/13567667221124343

Exploring tourist’s socio-cultural aversions, self-congruity bias, attitudes and willingness to participate in indigenous tourism

2022

Other Outputs

Building business resilience

Hiller, Michael, Jenkinson, Lisa, Kastelle, Tim, Barrett, Andrew, Bond, Shaun, Miller, Andy, Bongiovanni, Ivano, Wilson, Andrew, Brown, Dan, Hubbard, Ellie, McLennan, Kelly, Schleicher, Sabine, Clark, Samantha, Wang, Jie, Gabby Walters and Meath, Cristyn (2022). Building business resilience. Brisbane, QLD, Australia: KPMG/The University of Queensland.

Building business resilience

2022

Journal Article

Virtual tourism experiences and mental restoration

Walters, Gabby, Gill, Chelsea, Pham, Le Diem Quynh and Filep, Sebastian (2022). Virtual tourism experiences and mental restoration. Journal of Hospitality and Tourism Research, 48 (3), 1-6. doi: 10.1177/10963480221116047

Virtual tourism experiences and mental restoration

2022

Journal Article

Commentary: the unintended consequences of digital service technologies

Rosenbaum, Mark S., Walters, Gabby, Edwards, Karen L. and Gonzalez-Arcos, Claudia Fernanda (2022). Commentary: the unintended consequences of digital service technologies. Journal of Services Marketing, 36 (2), 97-109. doi: 10.1108/JSM-03-2021-0072

Commentary: the unintended consequences of digital service technologies

2022

Journal Article

Methodological innovation in tourism and hospitality research

Walters, Gabby and Li, Shanshi (2022). Methodological innovation in tourism and hospitality research. Journal of Hospitality and Tourism Research, 46 (1), 3-5. doi: 10.1177/10963480211056518

Methodological innovation in tourism and hospitality research

2021

Journal Article

Tourist socio-cultural aversions: a holistic conceptual framework

Holder, Afiya, Ruhanen, Lisa, Mkono, Mucha and Walters, Gabrielle (2021). Tourist socio-cultural aversions: a holistic conceptual framework. Journal of Hospitality and Tourism Management, 49, 439-450. doi: 10.1016/j.jhtm.2021.09.025

Tourist socio-cultural aversions: a holistic conceptual framework

2021

Journal Article

Special Issue on “Where to from here? COVID 19 and the future of tourism”

Walters, Gabby and McKercher, Bob (2021). Special Issue on “Where to from here? COVID 19 and the future of tourism”. Asia Pacific Journal of Tourism Research, 26 (11), 1171-1172. doi: 10.1080/10941665.2021.1979171

Special Issue on “Where to from here? COVID 19 and the future of tourism”

2021

Journal Article

Commercial hospitality in tourism: a global comparison of what culturally matters

Walters, Gabby, Huck, Lukas, Robinson, Richard N.S. and Stettler, Jürg (2021). Commercial hospitality in tourism: a global comparison of what culturally matters. International Journal of Hospitality Management, 95 102939, 102939. doi: 10.1016/j.ijhm.2021.102939

Commercial hospitality in tourism: a global comparison of what culturally matters

2021

Journal Article

Identifying appropriate service recovery strategies in the event of a natural disaster

Demeter, Csilla, Walters, Gabrielle and Mair, Judith (2021). Identifying appropriate service recovery strategies in the event of a natural disaster. Journal of Hospitality and Tourism Management, 46, 405-413. doi: 10.1016/j.jhtm.2021.01.015

Identifying appropriate service recovery strategies in the event of a natural disaster

2021

Journal Article

The effectiveness of virtual vs real-life marine tourism experiences in encouraging conservation behaviour

Hofman, Karen, Hughes, Karen and Walters, Gabby (2021). The effectiveness of virtual vs real-life marine tourism experiences in encouraging conservation behaviour. Journal of Sustainable Tourism, 30 (4), 1-25. doi: 10.1080/09669582.2021.1884690

The effectiveness of virtual vs real-life marine tourism experiences in encouraging conservation behaviour

2021

Conference Publication

Interpreting landscapes and landscape interpretation Insights from Chinese visitors’ encounters with Uluru

Ye, Isabella Qing, Hughes, Karen, Walters, Gabby and Mkono, Mucha (2021). Interpreting landscapes and landscape interpretation Insights from Chinese visitors’ encounters with Uluru. CAUTHE2021, Virtual, 9-12 Feb 2021. Australia: Council for Australasian Tourism and Hospitality Education.

Interpreting landscapes and landscape interpretation Insights from Chinese visitors’ encounters with Uluru

2021

Journal Article

Consumer attitudes towards flying amidst growing climate concern

Cocolas, Nicole, Walters, Gabrielle, Ruhanen, Lisa and Higham, James (2021). Consumer attitudes towards flying amidst growing climate concern. Journal of Sustainable Tourism, 29 (6), 944-963. doi: 10.1080/09669582.2020.1849234

Consumer attitudes towards flying amidst growing climate concern

2020

Journal Article

Understanding the emerging Chinese working holiday market

Fang, Yao, Chien, P. Monica and Walters, Gabrielle (2020). Understanding the emerging Chinese working holiday market. Journal of Vacation Marketing, 27 (1), 135676672094824-16. doi: 10.1177/1356766720948248

Understanding the emerging Chinese working holiday market

2020

Journal Article

Managing experience co-creation practices: Direct and indirect inducement in pop-up food tourism events

Lugosi, Peter, Robinson, Richard N.S., Walters, Gabby and Donaghy, Sarah (2020). Managing experience co-creation practices: Direct and indirect inducement in pop-up food tourism events. Tourism Management Perspectives, 35 100702, 100702. doi: 10.1016/j.tmp.2020.100702

Managing experience co-creation practices: Direct and indirect inducement in pop-up food tourism events