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2017

Journal Article

Design thinking pedagogy: the educational design ladder

Wrigley, Cara and Straker, Kara (2017). Design thinking pedagogy: the educational design ladder. Innovations in Education and Teaching International, 54 (4), 374-385. doi: 10.1080/14703297.2015.1108214

Design thinking pedagogy: the educational design ladder

2017

Journal Article

Digital channels for building collaborative consumption communities

Garrett, Alex, Straker, Karla and Wrigley, Cara (2017). Digital channels for building collaborative consumption communities. Journal of Research in Interactive Marketing, 11 (2), 160-184. doi: 10.1108/jrim-08-2016-0086

Digital channels for building collaborative consumption communities

2016

Journal Article

Designing an emotional strategy: strengthening digital channel engagements

Straker, Karla and Wrigley, Cara (2016). Designing an emotional strategy: strengthening digital channel engagements. Business Horizons, 59 (3), 339-346. doi: 10.1016/j.bushor.2016.01.010

Designing an emotional strategy: strengthening digital channel engagements

2016

Journal Article

Designing innovative business models with a framework that promotes experimentation

Wrigley, Cara and Straker, Karla (2016). Designing innovative business models with a framework that promotes experimentation. Strategy and Leadership, 44 (1), 11-19. doi: 10.1108/sl-06-2015-0048

Designing innovative business models with a framework that promotes experimentation

2016

Book Chapter

The role of emotion, experience and meaning: the comparative case of Apple and Samsung

Straker, Karla and Wrigley, Cara (2016). The role of emotion, experience and meaning: the comparative case of Apple and Samsung. International perspectives on business innovation and disruption in design. (pp. 231-255) edited by Robert DeFillippi, Alison Rieple and Patrik Wikström. Cheltenham, United Kingdom: Edward Elgar Publishing. doi: 10.4337/9781784716646.00021

The role of emotion, experience and meaning: the comparative case of Apple and Samsung

2016

Journal Article

Emotionally engaging customers in the digital age: the case study of "Burberry love"

Straker, Karla and Wrigley, Cara (2016). Emotionally engaging customers in the digital age: the case study of "Burberry love". Journal of Fashion Marketing and Management, 20 (3), 276-299. doi: 10.1108/jfmm-10-2015-0077

Emotionally engaging customers in the digital age: the case study of "Burberry love"

2016

Journal Article

Designing new business models: blue sky thinking and testing

Wrigley, Cara, Bucolo, Sam and Straker, Karla (2016). Designing new business models: blue sky thinking and testing. Journal of Business Strategy, 37 (5), 22-31. doi: 10.1108/jbs-04-2015-0041

Designing new business models: blue sky thinking and testing

2016

Journal Article

Translating emotional insights into digital channel designs opportunities to enhance the airport experience

Straker, Karla and Wrigley, Cara (2016). Translating emotional insights into digital channel designs opportunities to enhance the airport experience. Journal of Hospitality and Tourism Technology, 7 (2), 135-157. doi: 10.1108/jhtt-11-2015-0041

Translating emotional insights into digital channel designs opportunities to enhance the airport experience

2015

Journal Article

The role of design in the future of digital channels: Conceptual insights and future research directions

Straker, Karla, Wrigley, Cara and Rosemann, Michael (2015). The role of design in the future of digital channels: Conceptual insights and future research directions. Journal of Retailing and Consumer Services, 26, 133-140. doi: 10.1016/j.jretconser.2015.06.004

The role of design in the future of digital channels: Conceptual insights and future research directions

2015

Journal Article

The role of emotion in product, service and business model design

Straker, Karla and Wrigley, Cara (2015). The role of emotion in product, service and business model design. Journal of Entrepreneurship, Management and Innovation, 11 (1), 11-28. doi: 10.7341/20151112

The role of emotion in product, service and business model design

2015

Journal Article

Not just what they want, but why they want it: Traditional market research to deep customer insights

Price, Rebecca Anne, Wrigley, Cara and Straker, Karla (2015). Not just what they want, but why they want it: Traditional market research to deep customer insights. Qualitative Market Research, 18 (2), 230-248. doi: 10.1108/qmr-03-2014-0024

Not just what they want, but why they want it: Traditional market research to deep customer insights

2015

Journal Article

Typologies and touchpoints: designing multi-channel digital strategies

Straker, Karla, Wrigley, Cara and Rosemann, Michael (2015). Typologies and touchpoints: designing multi-channel digital strategies. Journal of Research in Interactive Marketing, 9 (2), 110-128. doi: 10.1108/jrim-06-2014-0039

Typologies and touchpoints: designing multi-channel digital strategies

2014

Conference Publication

Can emotion provide a new approach to business model innovation?

Straker, Karla, Wrigley, Cara and Rosemann, Michael (2014). Can emotion provide a new approach to business model innovation?. 2013 IEEE-Tsinghua International Design Management Symposium: Design-Driven Business Innovation, TIDMS 2013, Shenzhen, China, 1-2 December, 2013. Piscataway, NJ United States: Institute of Electrical and Electronics Engineers. doi: 10.1109/tidms.2013.6981252

Can emotion provide a new approach to business model innovation?

2014

Conference Publication

Designing innovative business models: Five emerging meta-models

Johnson, Dean, Wrigley, Cara, Straker, Karla and Bucolo, Sam (2014). Designing innovative business models: Five emerging meta-models. IEEE Tsinghua International Design Management Symposium, Shenzhen, China, 1-2 December 2013. Piscataway, NJ United States: Institute of Electrical and Electronics Engineers. doi: 10.1109/tidms.2013.6981218

Designing innovative business models: Five emerging meta-models

2014

Conference Publication

The educational design ladder: creation of a multi-discipline design thinking program

Straker, Karla and Wrigley, Cara (2014). The educational design ladder: creation of a multi-discipline design thinking program. NordDesign, Espoo, Finland, 27-29 August 2014. Espoo, Finland: Aalto University.

The educational design ladder: creation of a multi-discipline design thinking program

2013

Conference Publication

Designing innovative business models: five emerging meta-models

Johnson, Dean, Wrigley, Cara, Straker, Karla and Bucolo, Sam (2013). Designing innovative business models: five emerging meta-models. 2013 IEEE Tsinghua International Design Management Symposium, Shenzhen, China, 1-2 December 2013. Piscataway, NJ United States: Institute of Electrical and Electronics Engineers. doi: 10.1109/tidms.2013.6981218

Designing innovative business models: five emerging meta-models

2013

Conference Publication

Designing innovative business models: five emerging meta-models

Johnson, Dean, Wrigley, Cara, Straker, Karla and Bucolo, Sam (2013). Designing innovative business models: five emerging meta-models. 2013 IEEE Tsinghua International Design Management Symposium, Shenzhen, China, 1-2 December 2013. Piscataway, NJ, United States: IEEE. doi: 10.1109/tidms.2013.6981218

Designing innovative business models: five emerging meta-models

2013

Journal Article

The search for individualism: self-expression through product personalisation

Grant, Kathryn E., Straker, Karla, Muller, Celeste and Wrigley, Cara (2013). The search for individualism: self-expression through product personalisation. International Journal of Designed Objects, 6 (1), 17-29.

The search for individualism: self-expression through product personalisation