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2026

Journal Article

How to demonstrate trustworthy use of AI in public services: a case study

Smith, Natalie, Gillespie, Nicole, Rinta‐Kahila, Tapani, Lockey, Steven, Pool, Javad and Curtis, Caitlin (2026). How to demonstrate trustworthy use of AI in public services: a case study. Information Systems Journal isj.70025. doi: 10.1111/isj.70025

How to demonstrate trustworthy use of AI in public services: a case study

2026

Journal Article

Improving digital transformation outcomes and pace: the role of the board and C‐suite in reducing transformation friction

Smith, Natalie and Burton‐Jones, Andrew (2026). Improving digital transformation outcomes and pace: the role of the board and C‐suite in reducing transformation friction. Information Systems Journal isj.70028. doi: 10.1111/isj.70028

Improving digital transformation outcomes and pace: the role of the board and C‐suite in reducing transformation friction

2020

Journal Article

Emerging from the swamp: an autoethnography on the legitimacy of action research

Smith, Natalie (2020). Emerging from the swamp: an autoethnography on the legitimacy of action research. International Journal of Managing Projects in Business, 14 (1), 231-252. doi: 10.1108/ijmpb-01-2020-0019

Emerging from the swamp: an autoethnography on the legitimacy of action research

2020

Journal Article

From benefits idealisation to value optimisation: application in the digital health context

Smith, Natalie, Burton-Jones, Andrew and Sullivan, Clair (2020). From benefits idealisation to value optimisation: application in the digital health context. Australian Health Review, 44 (5), 706-722. doi: 10.1071/ah19255

From benefits idealisation to value optimisation: application in the digital health context

2016

Journal Article

Facilitating sustainable professional part-time work: a question of design?

Smith, Natalie and McDonald, Paula (2016). Facilitating sustainable professional part-time work: a question of design?. Journal of Management & Organization, 22 (2), 205-223. doi: 10.1017/jmo.2015.27

Facilitating sustainable professional part-time work: a question of design?