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1991 Journal Article Consumer involvement in services: An international evaluationDahringer, Lee D., Frame, Charles D., Yau, Oliver and McColl-Kennedy, Janet (1991). Consumer involvement in services: An international evaluation. Journal of International Consumer Marketing, 3 (2), 61-78. doi: 10.1300/J046v03n02_05 |
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1991 Journal Article Consumer involvement in services: An international evaluationDahringer, Lee D., Frame, C. D., Yau, Oliver H. M. and McColl-Kennedy, Janet R. (1991). Consumer involvement in services: An international evaluation. Journal of International Consumer Marketing, 3 (2), 61-78. |
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1990 Journal Article Marketing planning practices in Australia: A comparison across company typesMcColl-Kennedy, J. R., Yau, O. H. M. and Kiel, G. C. (1990). Marketing planning practices in Australia: A comparison across company types. Marketing Intelligence and Planning, 8 (4), 21-29. doi: 10.1108/02634509010002747 |
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1989 Journal Article Electricity tariffs: Social policy implicationsMcColl-Kennedy, J. R. and Dann, S. J. (1989). Electricity tariffs: Social policy implications. Australian Journal of Public Administration, 48 (3), 285-290. doi: 10.1111/j.1467-8500.1989.tb02228.x |
