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1997 Conference Publication Quality of life goals: How relevant is the advice of financial planners?Johnson, M. and McColl-Kennedy, J. R. (1997). Quality of life goals: How relevant is the advice of financial planners?. 22nd Annual Macro-Marketing Conference, Bergen, Norway, 14-17 June, 1997. Bergen, Norway: 22nd Annual Macro-Marketing Conference. |
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1997 Conference Publication Incorporating attributional theory and the theory of reasoned action within an affective events theory framework to produce a contingency predictive model of consumer reactions to organizational mishapsHartel, Charmine E. J., McColl-Kennedy, Janet R. and McDonald, Lyn (1997). Incorporating attributional theory and the theory of reasoned action within an affective events theory framework to produce a contingency predictive model of consumer reactions to organizational mishaps. 25th Annual Conference of the Association for Consumer Research, Denver, CO, U.S.A., 16-19 October 1997. Duluth, MN, U.S.A.: Association for Consumer Research. |
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1995 Conference Publication Revised personal involvement for services' proceedingsMcColl-Kennedy, J. R., Fetter, R. and Dahringer, L. D. (1995). Revised personal involvement for services' proceedings. 7th Bi-annual World Marketing Congress of the Academy of Marketing Science, Melbourne, Australia, 6-10 July, 1995. Melbourne: Monash University. |
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1994 Book Chapter Consumer involvement in services: An international evaluationDahringer, Lee D., Frame, Charles D., Yau, Oliver H. M. and McColl-Kennedy, Janet R. (1994). Consumer involvement in services: An international evaluation. Globalization of consumer markets: Structures and strategies. (pp. 143-156) edited by Salah S. Hassan and Erdener Kaynak. New York: International Business Press. |
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1994 Book Marketing: Concepts and strategies (2nd edition)McColl-Kennedy, J. R., Kiel, G.C., Lusch, R. F. and Lusch, V. N. (1994). Marketing: Concepts and strategies (2nd edition). Melbourne, Victoria: Nelson Thomson Learning. |
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1993 Journal Article Money or motivation? Compensating the salesforceMcColl-Kennedy, Janet R., Kiel, Geoffrey C. and Dann, Susan J. (1993). Money or motivation? Compensating the salesforce. Marketing Intelligence and Planning, 11 (1), 13-19. doi: 10.1108/02634509310024137 |
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1992 Conference Publication Travel patterns of the over 50s: Practical implicationsCamden, D. and McColl-Kennedy, J. R. (1992). Travel patterns of the over 50s: Practical implications. E.S.O.M.A.R., Amsterdam, The Netherlands, 1992. Amsterdam Netherlands: ESOMAR. |
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1992 Conference Publication Consumer involvement in services: A process oriented modelMcColl-Kennedy, Janet R., Dahringer, Lee D. and Yau, Oliver H. M. (1992). Consumer involvement in services: A process oriented model. Australasian Marketing Educators Conference, Perth, 4-6 February, 1992. Perth: Australasian Marketing Educators Conference. |
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1992 Journal Article Energy consumption patterns of mature Australian consumersMcColl-Kennedy, Janet R., Dahringer, Lee D. and Yau, Oliver H. M. (1992). Energy consumption patterns of mature Australian consumers. Journal of International Consumer Marketing, 4 (3), 35-61. doi: 10.1300/J046v04n03_04 |
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1992 Conference Publication A model of the determinants of perceived service quality and satisfaction: A preliminary studySookbang, N., Yau, O. H. M. and McColl-Kennedy, J. R. (1992). A model of the determinants of perceived service quality and satisfaction: A preliminary study. Academy of International Business, Southeast Asia Regional Conference (AIBSEAR), Brisbane, Australia, 21-24 June, 1992. Toowomba, Queensland: University of Southern Queensland Press. |
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1992 Book Marketing: Concepts and strategiesMcColl-Kennedy, J. R., Kiel, G. C., Lusch, R. F. and Lusch, V. N. (1992). Marketing: Concepts and strategies. Melbourne, Victoria: Nelson Thomson Learning. |
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1991 Journal Article Consumer involvement in services: An international evaluationDahringer, Lee D., Frame, Charles D., Yau, Oliver and McColl-Kennedy, Janet (1991). Consumer involvement in services: An international evaluation. Journal of International Consumer Marketing, 3 (2), 61-78. doi: 10.1300/J046v03n02_05 |
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1991 Conference Publication Superannuation and women: An untapped marketing: Preliminary findingsMcColl-Kennedy, J. R. and Winocur, S. (1991). Superannuation and women: An untapped marketing: Preliminary findings. Australasian Marketing Educators Conference, Adelaide, 6-8 February, 1991. Adelaide: University of South Australia. |
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1991 Journal Article Consumer involvement in services: An international evaluationDahringer, Lee D., Frame, C. D., Yau, Oliver H. M. and McColl-Kennedy, Janet R. (1991). Consumer involvement in services: An international evaluation. Journal of International Consumer Marketing, 3 (2), 61-78. |
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1990 Conference Publication Retailing and the mature consumerEdwards, F. and McColl-Kennedy, J. R. (1990). Retailing and the mature consumer. Australasian Marketing Educators Conference (2nd : 1990 : South Australian Institute of Technology), Adelaide, Australia, 7-9 February, 1990. Adelaide: South Australian Institute of Technology. |
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1990 Journal Article Marketing planning practices in Australia: A comparison across company typesMcColl-Kennedy, J. R., Yau, O. H. M. and Kiel, G. C. (1990). Marketing planning practices in Australia: A comparison across company types. Marketing Intelligence and Planning, 8 (4), 21-29. doi: 10.1108/02634509010002747 |
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1989 Journal Article Electricity tariffs: Social policy implicationsMcColl-Kennedy, J. R. and Dann, S. J. (1989). Electricity tariffs: Social policy implications. Australian Journal of Public Administration, 48 (3), 285-290. doi: 10.1111/j.1467-8500.1989.tb02228.x |
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1989 Conference Publication Marketing of services to the mature consumers: An Australian and United States comparison, a preliminary modelMcColl-Kennedy, J. R., Yau, O. H. M. and Dahringer, L. D. (1989). Marketing of services to the mature consumers: An Australian and United States comparison, a preliminary model. Australian and New Zealand Academy of Management Conference, Auckland, New Zealand, 4-6 December, 1989. Auckland, New Zealand: Australian and New Zealand Academy of Management. |
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1989 Conference Publication House structure, household social characteristics, applicance ownership and electricity consumption: Elderly Australian consumersYau, Oliver H. M. and McColl-Kennedy, Janet R. (1989). House structure, household social characteristics, applicance ownership and electricity consumption: Elderly Australian consumers. 2nd International Conference on Comparative Management, Kaohsiung, Taiwan, 4-6 June, 1989. Kaohsiung, Taiwan: International Conference on Comparative Management. |
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1988 Conference Publication Causal modelling of household electricity consumptionMcColl-Kennedy, Janet R. and Yau, Oliver H. M. (1988). Causal modelling of household electricity consumption. Inaugural National Conference of Marketing Educators, Brisbane, Australia, 1-2 September, 1988. Brisbane, Australia: Griffith University, Nathan Campus. |
