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2018

Journal Article

Three narrative techniques for engagement and action in design-led innovation

Price, Rebecca, Matthews, Judy and Wrigley, Cara (2018). Three narrative techniques for engagement and action in design-led innovation. She Ji, 4 (2), 186-201. doi: 10.1016/j.sheji.2018.04.001

Three narrative techniques for engagement and action in design-led innovation

2018

Journal Article

From a mission statement to a sense of mission: emotion coding to strengthen digital engagements

Straker, Karla and Wrigley, Cara (2018). From a mission statement to a sense of mission: emotion coding to strengthen digital engagements. Journal of Creating Value, 4 (1), 82-109. doi: 10.1177/2394964318771783

From a mission statement to a sense of mission: emotion coding to strengthen digital engagements

2018

Journal Article

Nursing challenges in interactions with patients receiving mechanical circulatory and respiratory support

Wrigley, Cara, Straker, Karla, Nusem, Erez, Fraser, John F. and Gregory, Shaun D. (2018). Nursing challenges in interactions with patients receiving mechanical circulatory and respiratory support. The Journal of Cardiovascular Nursing, 33 (5), 1-E15. doi: 10.1097/JCN.0000000000000494

Nursing challenges in interactions with patients receiving mechanical circulatory and respiratory support

2018

Journal Article

Facilitating design thinking: a comparison of design expertise

Mosely, Genevieve, Wright, Natalie and Wrigley, Cara (2018). Facilitating design thinking: a comparison of design expertise. Thinking Skills and Creativity, 27, 177-189. doi: 10.1016/j.tsc.2018.02.004

Facilitating design thinking: a comparison of design expertise

2018

Journal Article

Engaging passengers across digital channels: an international study of 100 airports

Straker, Karla and Wrigley, Cara (2018). Engaging passengers across digital channels: an international study of 100 airports. Journal of Hospitality and Tourism Management, 34, 82-92. doi: 10.1016/j.jhtm.2018.01.001

Engaging passengers across digital channels: an international study of 100 airports

2018

Journal Article

Deception by design

Wrigley, Cara (2018). Deception by design. Journal of Design, Business and Society, 4 (1), 3-5. doi: 10.1386/dbs.4.1.3_2

Deception by design

2018

Book

Affected: emotionally engaging customers in the digital age

Wrigley, Cara and Straker, Karla (2018). Affected: emotionally engaging customers in the digital age. Milton, QLD Australia: John Wiley & Sons.

Affected: emotionally engaging customers in the digital age

2017

Journal Article

Developing design capability in nonprofit organizations

Nusem, Erez, Wrigley, Cara and Matthews, Judy (2017). Developing design capability in nonprofit organizations. Design Issues, 33 (1), 61-75. doi: 10.1162/desi_a_00426

Developing design capability in nonprofit organizations

2017

Journal Article

Changing of the design guard

Wrigley, Cara (2017). Changing of the design guard. Journal of Design, Business & Society, 3 (2), 107-108. doi: 10.1386/dbs.3.2.107_2

Changing of the design guard

2017

Journal Article

Exploring aged care business models: a typological study

Nusem, Erez, Wrigley, Cara and Matthews, Judy (2017). Exploring aged care business models: a typological study. Ageing and Society, 37 (2), 386-409. doi: 10.1017/s0144686x15001257

Exploring aged care business models: a typological study

2017

Journal Article

Principles and practices of a design-led approach to innovation

Wrigley, Cara (2017). Principles and practices of a design-led approach to innovation. International Journal of Design Creativity and Innovation, 5 (3-4), 235-255. doi: 10.1080/21650349.2017.1292152

Principles and practices of a design-led approach to innovation

2017

Journal Article

Digital channels for building collaborative consumption communities

Garrett, Alex, Straker, Karla and Wrigley, Cara (2017). Digital channels for building collaborative consumption communities. Journal of Research in Interactive Marketing, 11 (2), 160-184. doi: 10.1108/jrim-08-2016-0086

Digital channels for building collaborative consumption communities

2017

Conference Publication

Design-led innovation and sensemaking

Wrigley, Cara, Price, Rebecca and Matthews, Judy (2017). Design-led innovation and sensemaking. Design Management Academy Conference 2017, Hong Kong, 2017. London, United Kingdom: Design Management Academy.

Design-led innovation and sensemaking

2017

Journal Article

Design thinking pedagogy: the educational design ladder

Wrigley, Cara and Straker, Kara (2017). Design thinking pedagogy: the educational design ladder. Innovations in Education and Teaching International, 54 (4), 374-385. doi: 10.1080/14703297.2015.1108214

Design thinking pedagogy: the educational design ladder

2017

Journal Article

Design and design thinking in business and management higher education

Matthews, Judy and Wrigley, Cara (2017). Design and design thinking in business and management higher education. Journal of Learning Design, 10 (1), 41-54. doi: 10.5204/jld.v9i3.294

Design and design thinking in business and management higher education

2016

Journal Article

Design Innovation Catalysts: education and Impact

Wrigley, Cara (2016). Design Innovation Catalysts: education and Impact. She Ji: The Journal of Design, Economics, and Innovation, 2 (2), 148-165. doi: 10.1016/j.sheji.2016.10.001

Design Innovation Catalysts: education and Impact

2016

Journal Article

Outcomes from applying design-led innovation in an Australian manufacturing firm

Townson, Peter, Matthews, Judy and Wrigley, Cara (2016). Outcomes from applying design-led innovation in an Australian manufacturing firm. Technology Innovation Management Review, 6 (6), 49-58.

Outcomes from applying design-led innovation in an Australian manufacturing firm

2016

Journal Article

Designing an emotional strategy: strengthening digital channel engagements

Straker, Karla and Wrigley, Cara (2016). Designing an emotional strategy: strengthening digital channel engagements. Business Horizons, 59 (3), 339-346. doi: 10.1016/j.bushor.2016.01.010

Designing an emotional strategy: strengthening digital channel engagements

2016

Journal Article

Design and a deep customer insight approach to innovation

Price, Rebecca and Wrigley, Cara (2016). Design and a deep customer insight approach to innovation. Journal of International Consumer Marketing, 28 (2), 92-105. doi: 10.1080/08961530.2015.1092405

Design and a deep customer insight approach to innovation

2016

Journal Article

A design approach to innovation in the Australian energy industry

Stevenson, Tim, Wrigley, Cara and Matthews, Judy (2016). A design approach to innovation in the Australian energy industry. Journal of Design, Business and Society, 2 (1), 49-70. doi: 10.1386/dbs.2.1.49_1

A design approach to innovation in the Australian energy industry