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2016 Journal Article Emotionally engaging customers in the digital age: the case study of "Burberry love"Straker, Karla and Wrigley, Cara (2016). Emotionally engaging customers in the digital age: the case study of "Burberry love". Journal of Fashion Marketing and Management, 20 (3), 276-299. doi: 10.1108/jfmm-10-2015-0077 |
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2016 Book Chapter Mobility horizons: design in a disruptive marketGarrett, Alex, Wrigley, Cara, Russell, Nick and Matthews, Judy (2016). Mobility horizons: design in a disruptive market. International perspectives on business innovation and disruption in design. (pp. 36-59) edited by Robert DeFillippi, Alison Rieple and Patrik Wikström. Cheltenham, United Kingdom: Edward Elgar Publishing. doi: 10.4337/9781784716646.00008 |
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2016 Journal Article Emotional food design: from designing food products to designing food systemsWrigley, Cara and Ramsey, Rebecca (2016). Emotional food design: from designing food products to designing food systems. International Journal of Food Design, 1 (1), 11-28. doi: 10.1386/ijfd.1.1.11_1 |
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2016 Book Chapter The role of emotion, experience and meaning: the comparative case of Apple and SamsungStraker, Karla and Wrigley, Cara (2016). The role of emotion, experience and meaning: the comparative case of Apple and Samsung. International perspectives on business innovation and disruption in design. (pp. 231-255) edited by Robert DeFillippi, Alison Rieple and Patrik Wikström. Cheltenham, United Kingdom: Edward Elgar Publishing. doi: 10.4337/9781784716646.00021 |
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2016 Journal Article Translating emotional insights into digital channel designs opportunities to enhance the airport experienceStraker, Karla and Wrigley, Cara (2016). Translating emotional insights into digital channel designs opportunities to enhance the airport experience. Journal of Hospitality and Tourism Technology, 7 (2), 135-157. doi: 10.1108/jhtt-11-2015-0041 |
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2016 Book Chapter Disrupting the aged care business modelNusem, Erez, Wrigley, Cara and Matthews, Judy (2016). Disrupting the aged care business model. International perspectives on business innovation and disruption in design. (pp. 17-35) edited by Robert DeFillippi, Alison Rieple and Patrik Wikström. Cheltenham, United Kingdom: Edward Elgar Publishing. doi: 10.4337/9781784716646.00007 |
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2016 Conference Publication Changing mindsets through design-led innovation: an example of entrepreneurial learning?Matthews, Judy, Townson, Peter and Wrigley, Cara (2016). Changing mindsets through design-led innovation: an example of entrepreneurial learning?. Academy of Management Annual Meeting, ., 2016. New York: Academy of Management. doi: 10.5465/ambpp.2016.13197abstract |
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2016 Journal Article Designing new business models: blue sky thinking and testingWrigley, Cara, Bucolo, Sam and Straker, Karla (2016). Designing new business models: blue sky thinking and testing. Journal of Business Strategy, 37 (5), 22-31. doi: 10.1108/jbs-04-2015-0041 |
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2015 Journal Article Research in design for innovation, industry and impactWrigley, Cara (2015). Research in design for innovation, industry and impact. Journal of Design, Business & Society, 1 (2), 115-117. doi: 10.1386/dbs.1.2.115_2 |
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2015 Journal Article The role of design in the future of digital channels: Conceptual insights and future research directionsStraker, Karla, Wrigley, Cara and Rosemann, Michael (2015). The role of design in the future of digital channels: Conceptual insights and future research directions. Journal of Retailing and Consumer Services, 26, 133-140. doi: 10.1016/j.jretconser.2015.06.004 |
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2015 Journal Article Evolution of the Docklands food hub: a design-led innovation approach to food sovereignty through local food systemsBallantyne-Brodie, Emily, Wrigley, Cara and Ramsey, Rebecca (2015). Evolution of the Docklands food hub: a design-led innovation approach to food sovereignty through local food systems. Journal of Design, Business and Society, 1 (1), 43-55. doi: 10.1386/dbs.1.1.43_1 |
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2015 Journal Article Not just what they want, but why they want it: Traditional market research to deep customer insightsPrice, Rebecca Anne, Wrigley, Cara and Straker, Karla (2015). Not just what they want, but why they want it: Traditional market research to deep customer insights. Qualitative Market Research, 18 (2), 230-248. doi: 10.1108/qmr-03-2014-0024 |
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2015 Journal Article Typologies and touchpoints: designing multi-channel digital strategiesStraker, Karla, Wrigley, Cara and Rosemann, Michael (2015). Typologies and touchpoints: designing multi-channel digital strategies. Journal of Research in Interactive Marketing, 9 (2), 110-128. doi: 10.1108/jrim-06-2014-0039 |
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2015 Journal Article The role of emotion in product, service and business model designStraker, Karla and Wrigley, Cara (2015). The role of emotion in product, service and business model design. Journal of Entrepreneurship, Management and Innovation, 11 (1), 11-28. doi: 10.7341/20151112 |
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2014 Conference Publication Designing innovative business models: Five emerging meta-modelsJohnson, Dean, Wrigley, Cara, Straker, Karla and Bucolo, Sam (2014). Designing innovative business models: Five emerging meta-models. IEEE Tsinghua International Design Management Symposium, Shenzhen, China, 1-2 December 2013. Piscataway, NJ United States: Institute of Electrical and Electronics Engineers. doi: 10.1109/tidms.2013.6981218 |
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2014 Conference Publication Can emotion provide a new approach to business model innovation?Straker, Karla, Wrigley, Cara and Rosemann, Michael (2014). Can emotion provide a new approach to business model innovation?. 2013 IEEE-Tsinghua International Design Management Symposium: Design-Driven Business Innovation, TIDMS 2013, Shenzhen, China, 1-2 December, 2013. Piscataway, NJ United States: Institute of Electrical and Electronics Engineers. doi: 10.1109/tidms.2013.6981252 |
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2014 Journal Article Driving toward user-centered engineering in automotive designBryant, Scott and Wrigley, Cara (2014). Driving toward user-centered engineering in automotive design. Design Management Journal, 9 (1), 74-84. doi: 10.1111/dmj.12007 |
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2014 Conference Publication Customer journey and experience canvasNusem, Erez, Defries, Aimee, Wrigley, Cara and Matthews, Judy (2014). Customer journey and experience canvas. 10th Biannual NordDesign Conference, Espoo, Finland, August 27 - 29. Aalto University. |
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2014 Conference Publication Design research for the real world: a design-led innovation model for action researchPrice, Rebecca, Wrigley, Cara, Matthews, Judy and Dreiling, Alexander (2014). Design research for the real world: a design-led innovation model for action research. 10th Biannual NordDesign Conference, Espoo, Finland, August 27 - 29. Aalto University. |
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2014 Book Chapter Design-led innovation: overcoming challenges to designing competitiveness to succeed in high cost environmentsBucolo, Sam and Wrigley, Cara (2014). Design-led innovation: overcoming challenges to designing competitiveness to succeed in high cost environments. Global Perspectives on Achieving Success in High and Low Cost Operating Environments. (pp. 241-251) Hershey, PA, United States: IGI GLOBAL. doi: 10.4018/978-1-4666-5828-8.ch009 |
