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2015

Journal Article

The role of design in the future of digital channels: Conceptual insights and future research directions

Straker, Karla, Wrigley, Cara and Rosemann, Michael (2015). The role of design in the future of digital channels: Conceptual insights and future research directions. Journal of Retailing and Consumer Services, 26, 133-140. doi: 10.1016/j.jretconser.2015.06.004

The role of design in the future of digital channels: Conceptual insights and future research directions

2015

Journal Article

Evolution of the Docklands food hub: a design-led innovation approach to food sovereignty through local food systems

Ballantyne-Brodie, Emily, Wrigley, Cara and Ramsey, Rebecca (2015). Evolution of the Docklands food hub: a design-led innovation approach to food sovereignty through local food systems. Journal of Design, Business and Society, 1 (1), 43-55. doi: 10.1386/dbs.1.1.43_1

Evolution of the Docklands food hub: a design-led innovation approach to food sovereignty through local food systems

2015

Journal Article

Not just what they want, but why they want it: Traditional market research to deep customer insights

Price, Rebecca Anne, Wrigley, Cara and Straker, Karla (2015). Not just what they want, but why they want it: Traditional market research to deep customer insights. Qualitative Market Research, 18 (2), 230-248. doi: 10.1108/qmr-03-2014-0024

Not just what they want, but why they want it: Traditional market research to deep customer insights

2015

Journal Article

Typologies and touchpoints: designing multi-channel digital strategies

Straker, Karla, Wrigley, Cara and Rosemann, Michael (2015). Typologies and touchpoints: designing multi-channel digital strategies. Journal of Research in Interactive Marketing, 9 (2), 110-128. doi: 10.1108/jrim-06-2014-0039

Typologies and touchpoints: designing multi-channel digital strategies

2015

Journal Article

The role of emotion in product, service and business model design

Straker, Karla and Wrigley, Cara (2015). The role of emotion in product, service and business model design. Journal of Entrepreneurship, Management and Innovation, 11 (1), 11-28. doi: 10.7341/20151112

The role of emotion in product, service and business model design

2014

Conference Publication

Designing innovative business models: Five emerging meta-models

Johnson, Dean, Wrigley, Cara, Straker, Karla and Bucolo, Sam (2014). Designing innovative business models: Five emerging meta-models. IEEE Tsinghua International Design Management Symposium, Shenzhen, China, 1-2 December 2013. Piscataway, NJ United States: Institute of Electrical and Electronics Engineers. doi: 10.1109/tidms.2013.6981218

Designing innovative business models: Five emerging meta-models

2014

Conference Publication

Can emotion provide a new approach to business model innovation?

Straker, Karla, Wrigley, Cara and Rosemann, Michael (2014). Can emotion provide a new approach to business model innovation?. 2013 IEEE-Tsinghua International Design Management Symposium: Design-Driven Business Innovation, TIDMS 2013, Shenzhen, China, 1-2 December, 2013. Piscataway, NJ United States: Institute of Electrical and Electronics Engineers. doi: 10.1109/tidms.2013.6981252

Can emotion provide a new approach to business model innovation?

2014

Journal Article

Driving toward user-centered engineering in automotive design

Bryant, Scott and Wrigley, Cara (2014). Driving toward user-centered engineering in automotive design. Design Management Journal, 9 (1), 74-84. doi: 10.1111/dmj.12007

Driving toward user-centered engineering in automotive design

2014

Conference Publication

Design research for the real world: a design-led innovation model for action research

Price, Rebecca, Wrigley, Cara, Matthews, Judy and Dreiling, Alexander (2014). Design research for the real world: a design-led innovation model for action research. 10th Biannual NordDesign Conference, Espoo, Finland, August 27 - 29. Aalto University.

Design research for the real world: a design-led innovation model for action research

2014

Book Chapter

Design-led innovation: overcoming challenges to designing competitiveness to succeed in high cost environments

Bucolo, Sam and Wrigley, Cara (2014). Design-led innovation: overcoming challenges to designing competitiveness to succeed in high cost environments. Global Perspectives on Achieving Success in High and Low Cost Operating Environments. (pp. 241-251) Hershey, PA, United States: IGI GLOBAL. doi: 10.4018/978-1-4666-5828-8.ch009

Design-led innovation: overcoming challenges to designing competitiveness to succeed in high cost environments

2014

Conference Publication

From valuing design to designing value

Doherty, Rohan, Wrigley, Cara and Matthews, Judy (2014). From valuing design to designing value. 10th Biannual NordDesign Conference, Espoo, Finland, August 27 - 29. Aalto University.

From valuing design to designing value

2014

Conference Publication

The educational design ladder: creation of a multi-discipline design thinking program

Straker, Karla and Wrigley, Cara (2014). The educational design ladder: creation of a multi-discipline design thinking program. NordDesign, Espoo, Finland, 27-29 August 2014. Espoo, Finland: Aalto University.

The educational design ladder: creation of a multi-discipline design thinking program

2014

Conference Publication

Customer journey and experience canvas

Nusem, Erez, Defries, Aimee, Wrigley, Cara and Matthews, Judy (2014). Customer journey and experience canvas. 10th Biannual NordDesign Conference, Espoo, Finland, August 27 - 29. Aalto University.

Customer journey and experience canvas

2013

Conference Publication

Making sense of purpose, direction and innovation: an embedded design led innovation case study in the Australian mining industry

Townson, Peter, Matthews, Judy, Wrigley, Cara and Bucolo, Sam (2013). Making sense of purpose, direction and innovation: an embedded design led innovation case study in the Australian mining industry. IEEE Tsinghua International Design Management Symposium (TIDMS), Shenzhen, China, 1-2 December, 2013. Piscataway, NJ, United States: IEEE. doi: 10.1109/TIDMS.2013.6981247

Making sense of purpose, direction and innovation: an embedded design led innovation case study in the Australian mining industry

2013

Conference Publication

Design led innovation to rejuvenate local food systems and healthy communities: an emerging research agenda

Ballantyne-Brodie, Emily, Wrigley, Cara, Ramsey, Rebecca and Meroni, Anna (2013). Design led innovation to rejuvenate local food systems and healthy communities: an emerging research agenda. IEEE Tsinghua International Design Management Symposium (TIDMS), Shenzhen, China, 1-2 December, 2013. Piscataway, NJ, United States: IEEE. doi: 10.1109/TIDMS.2013.6981254

Design led innovation to rejuvenate local food systems and healthy communities: an emerging research agenda

2013

Conference Publication

Design led innovation: shifting from smart follower to digital strategy leader in the Australian airport sector

Price, Rebecca, Wrigley, Cara, Dreiling, Alexander and Bucolo, Sam (2013). Design led innovation: shifting from smart follower to digital strategy leader in the Australian airport sector. 2013 IEEE Tsinghua International Design Management Symposium, Shenzhen, China, 1-2 December 2013. Piscataway, NJ, United States: Institute of Electrical and Electronics Engineers. doi: 10.1109/tidms.2013.6981245

Design led innovation: shifting from smart follower to digital strategy leader in the Australian airport sector

2013

Conference Publication

Designing innovative business models: five emerging meta-models

Johnson, Dean, Wrigley, Cara, Straker, Karla and Bucolo, Sam (2013). Designing innovative business models: five emerging meta-models. 2013 IEEE Tsinghua International Design Management Symposium, Shenzhen, China, 1-2 December 2013. Piscataway, NJ, United States: IEEE. doi: 10.1109/tidms.2013.6981218

Designing innovative business models: five emerging meta-models

2013

Conference Publication

From production to purpose - using design led innovation to build strategic potential in a family-owned SME

Krabye, Anja, Matthews, Judy, Wrigley, Cara and Bucolo, Sam (2013). From production to purpose - using design led innovation to build strategic potential in a family-owned SME. 2013 IEEE Tsinghua International Design Management Symposium, Shenzhen, China, 1-2 December, 2013. Piscataway, NJ, United States: IEEE. doi: 10.1109/tidms.2013.6981213

From production to purpose - using design led innovation to build strategic potential in a family-owned SME

2013

Conference Publication

Early challenges of shifting an Australian manufacturer's utilisation of design

Doherty, Rohan, Wrigley, Cara, Matthews, Judy and Bucolo, Sam (2013). Early challenges of shifting an Australian manufacturer's utilisation of design. IEEE Tsinghua International Design Management Symposium (TIDMS), Shenzhen, China, 1-2 December, 2013. Piscataway, NJ, United States: IEEE. doi: 10.1109/TIDMS.2013.6981246

Early challenges of shifting an Australian manufacturer's utilisation of design

2013

Conference Publication

Teaching design thinking and design led innovation to non-designers: a tertiary facilitator multidisciplinary study

Morehen, Jonathan, Wrigley, Cara and Wright, Natalie (2013). Teaching design thinking and design led innovation to non-designers: a tertiary facilitator multidisciplinary study. 2013 IEEE Tsinghua International Design Management Symposium, Shenzhen, China, 1-2 December 2013. Piscataway, NJ USA: Institute of Electrical and Electronics Engineers. doi: 10.1109/tidms.2013.6981215

Teaching design thinking and design led innovation to non-designers: a tertiary facilitator multidisciplinary study