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2025

Conference Publication

The impact of AI on frontline service workers: a work design lens

Jooss, Stefan, Knight, Caroline, Worsteling, Asha, Rinta-Kahila, Tapani and Solnet, David (2025). The impact of AI on frontline service workers: a work design lens. 19th International Research Symposium on Service Excellence in Management, Rome, Italy, 3-6 June 2025.

The impact of AI on frontline service workers: a work design lens

2025

Journal Article

Sustainable urban mobility transitions through working from home (WFH)

Curtis, Carey, Olaru, Doina, Smith, Brett, Reed, Tristan W., Knight, Caroline and Biermann, Sharon (2025). Sustainable urban mobility transitions through working from home (WFH). Travel Behaviour and Society, 39 100953, 100953. doi: 10.1016/j.tbs.2024.100953

Sustainable urban mobility transitions through working from home (WFH)

2025

Journal Article

ChatGPT and beyond: exploring the responsible use of generative AI in the workplace: an interdisciplinary perspective

Soellner, Matthias, Arnold, Thomas, Benlian, Alexander, Bretschneider, Ulrich, Knight, Caroline, Ohly, Sandra, Rudkowski, Lena, Schreiber, Gerhard and Wendt, Domenik (2025). ChatGPT and beyond: exploring the responsible use of generative AI in the workplace: an interdisciplinary perspective. Business and Information Systems Engineering, 67 (2), 289-303. doi: 10.1007/s12599-025-00932-8

ChatGPT and beyond: exploring the responsible use of generative AI in the workplace: an interdisciplinary perspective

2024

Journal Article

Design work to prevent burnout

Parker, Sharon K. and Knight, Caroline (2024). Design work to prevent burnout. MIT Sloan Management Review, 66 (2).

Design work to prevent burnout

2024

Other Outputs

Designing mentally healthy hybrid work: guiding principles for a thriving workplace

Kyndt, E., Lund, P., Bednall, T., Knight, C., Klonek, F., Parker, S. and Jorritsma, K. (2024). Designing mentally healthy hybrid work: guiding principles for a thriving workplace. Sydney, NSW, Australia: National Mental Health Commission.

Designing mentally healthy hybrid work: guiding principles for a thriving workplace

2024

Other Outputs

Choosing your hybrid work model: implications for a mentally healthy workplace

Kyndt, E., Lund, P., Bednall, T., Knight, C., Klonek, F., Parker, S. and Jorritsma, K. (2024). Choosing your hybrid work model: implications for a mentally healthy workplace. Sydney, NSW, Australia: National Mental Health Commission.

Choosing your hybrid work model: implications for a mentally healthy workplace

2024

Conference Publication

The working from home transition: a learning perspective on work design changes

Knight, Caroline, Jooss, Stefan, Hay, Georgia, Marasco, Georgia and Parker, Sharon (2024). The working from home transition: a learning perspective on work design changes. Industrial & Organisational Psychology (IOP) Conference, Perth, WA Australia, 24-26 October 2024.

The working from home transition: a learning perspective on work design changes

2024

Conference Publication

The working from home transition: a learning perspective on work design changes

Knight, Caroline, Jooss, Stefan, Hay, Georgia, Marasco, Georgia and Parker, Sharon (2024). The working from home transition: a learning perspective on work design changes. 15th Industrial and Organisational Psychology Conference, Perth, Australia, 24-26 October 2024.

The working from home transition: a learning perspective on work design changes

2024

Journal Article

The SMART model of work design: a higher order structure to help see the wood from the trees

Parker, Sharon K. and Knight, Caroline (2024). The SMART model of work design: a higher order structure to help see the wood from the trees. Human Resource Management, 63 (2), 265-291. doi: 10.1002/hrm.22200

The SMART model of work design: a higher order structure to help see the wood from the trees

2024

Conference Publication

Dr Who? Introducing Caroline Knight: Past, Present and Future

Knight, C. (2024). Dr Who? Introducing Caroline Knight: Past, Present and Future. Society of Organisational Behaviour in Australia (SOBA), Adelaide, SA, Australia, 8-9 February 2024.

Dr Who? Introducing Caroline Knight: Past, Present and Future

2024

Conference Publication

The impact of remote work extent and variability on work design and wellbeing

Knight, C., Olafsen, A. and Dunlop, P. (2024). The impact of remote work extent and variability on work design and wellbeing. 2024 Centre for Transformative Work Design Conference, Perth, WA, Australia, 12-14 February 2024.

The impact of remote work extent and variability on work design and wellbeing

2023

Conference Publication

Can hybrid work really offer the best of both worlds? Hybrid work design profiles: Antecedents and wellbeing outcomes

Knight, C., Olaru, D., Lee, J., McLarnon, M. and Parker, S. (2023). Can hybrid work really offer the best of both worlds? Hybrid work design profiles: Antecedents and wellbeing outcomes. Australia and New Zealand Academy of Management Conference (ANZAM), Wellington, New Zealand, 5-7 December 2023.

Can hybrid work really offer the best of both worlds? Hybrid work design profiles: Antecedents and wellbeing outcomes

2023

Conference Publication

Building and sustaining work engagement for wellbeing and safety

Knight, Caroline (2023). Building and sustaining work engagement for wellbeing and safety. National Occupational Research Agenda (NORA) Sector Council Meeting, National Institute of Occupational Safety & Health (NIOSH), Cincinnati, OH, United States and Online, 28-29 September 2023.

Building and sustaining work engagement for wellbeing and safety

2023

Conference Publication

Hybrid work design profiles: antecedents and wellbeing outcomes

Knight, Caroline, Olaru, Doina, Lee, Julie and Parker, Sharon K. (2023). Hybrid work design profiles: antecedents and wellbeing outcomes. 21st European Association of Work & Organizational Psychology (EAWOP) Congress, Katowice, Poland, 24-27 May 2023.

Hybrid work design profiles: antecedents and wellbeing outcomes

2023

Conference Publication

Why leadership relates to employee well-being: A meta-analysis of the specific role of motivational job characteristics

Knight, Caroline, Andrei, Daniela, Holman, David, Epitropaki, Olga, Schwarz, Maximiliano and Parker, Sharon K. (2023). Why leadership relates to employee well-being: A meta-analysis of the specific role of motivational job characteristics. 21st European Association of Work & Organizational Psychology (EAWOP) Congress, Katowice, Poland, 24-27 May 2023.

Why leadership relates to employee well-being: A meta-analysis of the specific role of motivational job characteristics

2023

Other Outputs

Annual Report 2022: Planning and Transport Research Centre

Briermann, S., Olaru, D., Knight, C., Smith, B., Reed, T. and Lee, J. (2023). Annual Report 2022: Planning and Transport Research Centre. Crawley, WA, Australia: Planning and Transport Research Centre (PATREC).

Annual Report 2022: Planning and Transport Research Centre

2023

Journal Article

Job demands, not resources, predict worsening psychological distress during the early phase of the COVID-19 pandemic

Knight, Caroline, Keller, Anita C. and Parker, Sharon K. (2023). Job demands, not resources, predict worsening psychological distress during the early phase of the COVID-19 pandemic. Work and Stress, 37 (1), 1-23. doi: 10.1080/02678373.2022.2117879

Job demands, not resources, predict worsening psychological distress during the early phase of the COVID-19 pandemic

2022

Book Chapter

Work Design in the Contemporary Era

Knight, Caroline, Kaur, Sabreen and Parker, Sharon K. (2022). Work Design in the Contemporary Era. The Oxford Research Encyclopedia. (pp. 1-1) Oxford, United Kingdom: Oxford University Press. doi: 10.1093/acrefore/9780190224851.013.353

Work Design in the Contemporary Era

2022

Journal Article

The loneliness of the hybrid worker

Knight, Caroline, Olaru, Doina, Lee, Julie Anne and Parker, Sharon K. (2022). The loneliness of the hybrid worker. MIT Sloan Management Review, 63 (4), 10-12.

The loneliness of the hybrid worker

2022

Journal Article

Understanding and shaping the future of work with self-determination theory

Gagné, Marylène, Parker, Sharon K., Griffin, Mark A., Dunlop, Patrick D., Knight, Caroline, Klonek, Florian E. and Parent-Rocheleau, Xavier (2022). Understanding and shaping the future of work with self-determination theory. Nature Reviews Psychology, 1 (7), 378-392. doi: 10.1038/s44159-022-00056-w

Understanding and shaping the future of work with self-determination theory