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2025 Conference Publication The impact of AI on frontline service workers: A work design lensJooss, Stefan, Knight, Caroline, Worsteling, Asha, Rinta-Kahila, Tapani, Hansen, Anissa and Solnet, David (2025). The impact of AI on frontline service workers: A work design lens. 26th European Academy of Management (EURAM) Conference, Florence, Italy, 22-25 June 2025. |
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2025 Book Transformative work design: synthesis and new directionsSharon K. Parker, Caroline Knight, Florian E. Klonek and Fangfang Zhang eds. (2025). Transformative work design: synthesis and new directions. Oxford, United Kingdom: Oxford University Press. |
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2025 Conference Publication The impact of AI on frontline service workers: a work design lensJooss, Stefan, Knight, Caroline, Worsteling, Asha, Rinta-Kahila, Tapani and Solnet, David (2025). The impact of AI on frontline service workers: a work design lens. 19th International Research Symposium on Service Excellence in Management, Rome, Italy, 3-6 June 2025. |
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2025 Conference Publication Navigating Hybrid Work: Insights on Learning, Communication, Autonomy, and Gender DynamicsKnight, Caroline (2025). Navigating Hybrid Work: Insights on Learning, Communication, Autonomy, and Gender Dynamics. 22nd European Congress of Work and Organizational Psychology (EAWOP 2025), Prague, Czech Republic, 21-24 May 2025. |
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2025 Book Chapter Where is the future of work design research heading?: A roadmap for key topics to be investigatedParker, Sharon K., Knight, Caroline, Klonek, Florian Erik and Zhang, Fangfang (2025). Where is the future of work design research heading?: A roadmap for key topics to be investigated. Transformative work design: synthesis and new directions. (pp. 629-650) edited by Sharon K. Parker, Florian Erik Klonek, Caroline Knight and Fangfang Zhang. Oxford, United Kingdom: Oxford University Press. doi: 10.1093/oso/9780197692554.003.0025 |
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2025 Conference Publication The working from home transition: A learning perspective on work design changesKnight, Caroline, Jooss, Stefan, Hay, Georgia, Marasco, Georgia and Parker, Sharon (2025). The working from home transition: A learning perspective on work design changes. 22nd European Association of Work and Organizational Psychology (EAWOP), Prague, Czech Republic, 21-24 May 2025. |
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2025 Journal Article Sustainable urban mobility transitions through working from home (WFH)Curtis, Carey, Olaru, Doina, Smith, Brett, Reed, Tristan W., Knight, Caroline and Biermann, Sharon (2025). Sustainable urban mobility transitions through working from home (WFH). Travel Behaviour and Society, 39 100953, 1-14. doi: 10.1016/j.tbs.2024.100953 |
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2025 Journal Article ChatGPT and beyond: exploring the responsible use of generative AI in the workplace: an interdisciplinary perspectiveSoellner, Matthias, Arnold, Thomas, Benlian, Alexander, Bretschneider, Ulrich, Knight, Caroline, Ohly, Sandra, Rudkowski, Lena, Schreiber, Gerhard and Wendt, Domenik (2025). ChatGPT and beyond: exploring the responsible use of generative AI in the workplace: an interdisciplinary perspective. Business and Information Systems Engineering, 67 (2), 289-303. doi: 10.1007/s12599-025-00932-8 |
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2025 Book Chapter Transformative Work Design: An Integrative FrameworkParker, Sharon K., Knight, Caroline, Klonek, Florian Erik and Zhang, Fangfang (2025). Transformative Work Design: An Integrative Framework. Transformative Work Design: Synthesis and New Directions. (pp. 3-26) Oxford, United Kingdom: Oxford University Press. doi: 10.1093/oso/9780197692554.003.0001 |
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2025 Book Chapter How and Why Do Top-Down Work Redesign Interventions Impact Well-Being and Performance?Knight, Caroline and Klonek, Florian E. (2025). How and Why Do Top-Down Work Redesign Interventions Impact Well-Being and Performance?. Transformative Work Design: Synthesis and New Directions. (pp. 305-334) Oxford, United Kingdom: Oxford University Press. doi: 10.1093/oso/9780197692554.003.0012 |
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2025 Journal Article A new model for improving work design supports change that increases employee engagement and reduces stressParker, Sharon K. and Knight, Caroline (2025). A new model for improving work design supports change that increases employee engagement and reduces stress. MIT Sloan Management Review, 66 (2), 29-34. |
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2025 Book Transformative Work Design: Synthesis and New DirectionsParker, Sharon K., Knight, Caroline, Klonek, Florian Erik and Zhang, Fangfang eds. (2025). Transformative Work Design: Synthesis and New Directions. Oxford, United Kingdom: Oxford University Press. doi: 10.1093/oso/9780197692554.001.0001 |
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2025 Journal Article Design work to prevent burnoutParker, Sharon K. and Knight, Caroline (2025). Design work to prevent burnout. MIT Sloan Management Review, 66 (2), 1-8. |
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2024 Other Outputs Designing mentally healthy hybrid work: guiding principles for a thriving workplaceKyndt, E., Lund, P., Bednall, T., Knight, C., Klonek, F., Parker, S. and Jorritsma, K. (2024). Designing mentally healthy hybrid work: guiding principles for a thriving workplace. Sydney, NSW, Australia: National Mental Health Commission. |
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2024 Other Outputs Choosing your hybrid work model: implications for a mentally healthy workplaceKyndt, E., Lund, P., Bednall, T., Knight, C., Klonek, F., Parker, S. and Jorritsma, K. (2024). Choosing your hybrid work model: implications for a mentally healthy workplace. Sydney, NSW, Australia: National Mental Health Commission. |
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2024 Conference Publication The working from home transition: a learning perspective on work design changesKnight, Caroline, Jooss, Stefan, Hay, Georgia, Marasco, Georgia and Parker, Sharon (2024). The working from home transition: a learning perspective on work design changes. 15th Industrial and Organisational Psychology Conference, Perth, Australia, 24-26 October 2024. |
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2024 Journal Article The SMART model of work design: a higher order structure to help see the wood from the treesParker, Sharon K. and Knight, Caroline (2024). The SMART model of work design: a higher order structure to help see the wood from the trees. Human Resource Management, 63 (2), 265-291. doi: 10.1002/hrm.22200 |
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2024 Conference Publication Dr Who? Introducing Caroline Knight: Past, Present and FutureKnight, C. (2024). Dr Who? Introducing Caroline Knight: Past, Present and Future. Society of Organisational Behaviour in Australia (SOBA), Adelaide, SA, Australia, 8-9 February 2024. |
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2024 Conference Publication The impact of remote work extent and variability on work design and wellbeingKnight, C., Olafsen, A. and Dunlop, P. (2024). The impact of remote work extent and variability on work design and wellbeing. 2024 Centre for Transformative Work Design Conference, Perth, WA, Australia, 12-14 February 2024. |
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2023 Conference Publication Can hybrid work really offer the best of both worlds? Hybrid work design profiles: Antecedents and wellbeing outcomesKnight, C., Olaru, D., Lee, J., McLarnon, M. and Parker, S. (2023). Can hybrid work really offer the best of both worlds? Hybrid work design profiles: Antecedents and wellbeing outcomes. Australia and New Zealand Academy of Management Conference (ANZAM), Wellington, New Zealand, 5-7 December 2023. |
