Overview
Availability
- Dr Sue Hogan is:
- Available for supervision
Qualifications
- Bachelor of Business Management, The University of Queensland
- Bachelor (Honours) of Business Management, The University of Queensland
- Doctor of Philosophy of Business Management, The University of Queensland
Works
Search Professor Sue Hogan’s works on UQ eSpace
2017
Journal Article
The changing role of the health care customer: review, synthesis and research agenda
McColl-Kennedy, Janet R., Snyder, Hannah, Elg, Mattias, Witell, Lars, Helkkula, Anu, Hogan, Suellen J. and Anderson, Laurel (2017). The changing role of the health care customer: review, synthesis and research agenda. Journal of Service Management, 28 (1), 2-33. doi: 10.1108/JOSM-01-2016-0018
2017
Journal Article
Cocreative customer practices: effects of health care customer value cocreation practices on well-being
McColl-Kennedy, Janet R., Hogan, Suellen J., Witell, Lars and Snyder, Hannah (2017). Cocreative customer practices: effects of health care customer value cocreation practices on well-being. Journal of Business Research, 70, 55-66. doi: 10.1016/j.jbusres.2016.07.006
2013
Journal Article
Organizational culture, innovation, and performance: a test of Schein's Model
Hogan, Suellen J. and Coote, Leonard V. (2013). Organizational culture, innovation, and performance: a test of Schein's Model. Journal of Business Research, 67 (8), 1609-1621. doi: 10.1016/j.jbusres.2013.09.007
2011
Journal Article
Reconceptualizing professional service firm innovation capability: Scale development
Hogan, Suellen J., Soutar, Geoffrey, N., McColl-Kennedy, Janet R. and Sweeney, Jillian C. (2011). Reconceptualizing professional service firm innovation capability: Scale development. Industrial Marketing Management, 40 (8), 1264-1273. doi: 10.1016/j.indmarman.2011.10.002
2008
Conference Publication
Beyond the manufacturing mindset: Development of the professional service firm innovation (PSFI) scale
Hogan, S. J., McColl-Kennedy, J. R., Soutar, G. N. and Sweeney, J. C. (2008). Beyond the manufacturing mindset: Development of the professional service firm innovation (PSFI) scale. Australian and New Zealand Marketing Academy (ANZMAC 2008), Sydney, Australia, 1-3 December 2008. Sydney, Australia: ANZMAC.
2007
Conference Publication
Innovation within professional service firms: An exploratory study
Hogan, S., McColl-Kennedy, J. R., Sweeney, J. C. and Soutar, G. N. (2007). Innovation within professional service firms: An exploratory study. Australian and New Zealand Marketing Academy Conference (ANZMAC 2007), Dunedin, New Zealand, 3-5 December, 2007. Dunedin, New Zealand: University of Otago and ANZMAC.
2004
Conference Publication
Towards an understanding of creativity and innovation within professional services and marketing
Hogan, Suellen J. and Coote, Leonard V. (2004). Towards an understanding of creativity and innovation within professional services and marketing. ANZMAC 2004: Australian and New Zealand Marketing Academy Conference, Wellington, New Zealand, 29 November-1 December, 2004. Wellington, New Zealand: ANZMAC.
2003
Other Outputs
An investigation into creative and innovative organisational cultures and firm performance
Hogan, Suellen Jill (2003). An investigation into creative and innovative organisational cultures and firm performance. Honours Thesis, School of Business, The University of Queensland. doi: 10.14264/218485
Supervision
Availability
- Dr Sue Hogan is:
- Available for supervision
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Media
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