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1997 Journal Article Service breakdowns and service evaluations: The role of customer attributionsSparks, Beverley A. and Callan, Victor J. (1997). Service breakdowns and service evaluations: The role of customer attributions. Journal of Hospitality and Leisure Marketing, 4 (2), 3-24. doi: 10.1300/J150v04n02_02 |
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1997 Journal Article Accent accommodation in the job interview - Impact of interviewer accent and genderWillemyns, M., Gallois, C., Callan, V. J. and Pittam, J. (1997). Accent accommodation in the job interview - Impact of interviewer accent and gender. Journal of Language And Social Psychology, 16 (1), 3-22. |
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1997 Journal Article The impact of staff empowerment and communication style on customer evaluations: The special case of service failureSparks, BA, Bradley, GL and Callan, VJ (1997). The impact of staff empowerment and communication style on customer evaluations: The special case of service failure. Psychology & Marketing, 14 (5), 475-493. doi: 10.1002/(SICI)1520-6793(199708)14:53.3.CO;2-C |
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1997 Journal Article Effect of self-monitoring and national culture on follower perceptions of personal charisma and charismatic messageWeierter, S. J. M., Ashkanasy, N. M. and Callan, V. J. (1997). Effect of self-monitoring and national culture on follower perceptions of personal charisma and charismatic message. Australian Journal of Psychology, 49 (2), 101-105. doi: 10.1080/00049539708259860 |
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1997 Journal Article Recruitment and selection of academic staff: Perceptions of department heads and job applicantsCrothall, Jodi, Callan, Victor and Härtel, Charmine E. J. (1997). Recruitment and selection of academic staff: Perceptions of department heads and job applicants. The Journal of Higher Education Policy and Management, 19 (2), 99-110. doi: 10.1080/1360080970190202 |
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1997 Journal Article Models of alcohol use by young adults: An examination of various attitude-behavior theoriesO'Callaghan, Frances V., Chant, David C., Callan, Victor J. and Baglioni, A. (1997). Models of alcohol use by young adults: An examination of various attitude-behavior theories. Journal of Studies On Alcohol, 58 (5), 502-507. |
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1997 Journal Article Employee adjustment to large-scale organisational changeTerry, D. J. and Callan, V. J. (1997). Employee adjustment to large-scale organisational change. Australian Psychologist, 32 (3), 203-210. doi: 10.1080/00050069708257382 |
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1997 Book Communication and Culture: a Guide for PracticeGallois, C. and Callan, V. J. (1997). Communication and Culture: a Guide for Practice. London, England: Wiley. |
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1996 Conference Publication Employee adjustment to an organizational merger: Stress, coping and intergroup differencesTerry, DJ, Callan, VJ and Sartori, G (1996). Employee adjustment to an organizational merger: Stress, coping and intergroup differences. Wiley. doi: 10.1002/(SICI)1099-1700(199604)12:23.0.CO;2-Q |
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1995 Journal Article Language and power in an academic context: The effects of status, ethnicity, and sexJones, E. S., Gallois, C., Callan, V. J. and Barker, M. (1995). Language and power in an academic context: The effects of status, ethnicity, and sex. Journal of Language and Social Psychology, 14 (4), 434-461. doi: 10.1177/0261927X950144006 |
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1995 Journal Article The Effects of Social Support On Adjustment to Stress - the Mediating Role of CopingTerry, DJ, Rawle, R and Callan, VJ (1995). The Effects of Social Support On Adjustment to Stress - the Mediating Role of Coping. Personal Relationships, 2 (2), 97-124. doi: 10.1111/j.1475-6811.1995.tb00080.x |
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1995 Journal Article Role-Conflict, Ambiguity, and Overload - a 21-Nation StudyPeterson, MF, Smith, PB, Akande, A, Ayestaran, S, Bochner, S, Callan, V, Cho, NG, Jesuino, JC, Damorim, M, Francois, PH, Hofmann, K, Koopman, PL, Leung, K, Lim, TK, Mortazavi, S, Munene, J, Radford, M, Ropo, A, Savage, G, Setiadi, B, Sinha, TN, Sorenson, R and Viedge, C (1995). Role-Conflict, Ambiguity, and Overload - a 21-Nation Study. Academy of Management Journal, 38 (2), 429-452. doi: 10.2307/256687 |
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1995 Journal Article Employee Adjustment to Stress - the Role of Coping Resources, Situational Factors, and Coping ResponsesTerry, DJ, Tonge, L and Callan, VJ (1995). Employee Adjustment to Stress - the Role of Coping Resources, Situational Factors, and Coping Responses. Anxiety Stress and Coping, 8 (1), 1-24. doi: 10.1080/10615809508249360 |
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1994 Journal Article Coping Resources, Coping Strategies and Adjustment to Organizational-Change - Direct or Buffering EffectsCallan, VJ, Terry, DJ and Schweitzer, R (1994). Coping Resources, Coping Strategies and Adjustment to Organizational-Change - Direct or Buffering Effects. Work and Stress, 8 (4), 372-383. doi: 10.1080/02678379408256543 |
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1994 Journal Article Evaluations of interactions between students and academic staff: Influence of communication accommodation, ethnic group, and statusJones, E., Gallois, C., Barker, M. and Callan, V. J. (1994). Evaluations of interactions between students and academic staff: Influence of communication accommodation, ethnic group, and status. Journal of Language and Social Psychology, 13 (2), 158-191. doi: 10.1177/0261927X94132004 |
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1994 Journal Article A Longitudinal-Study of Conflict in Early MarriageNoller, P, Feeney, JA, Bonnell, D and Callan, VJ (1994). A Longitudinal-Study of Conflict in Early Marriage. Journal of Social and Personal Relationships, 11 (2), 233-252. doi: 10.1177/0265407594112005 |
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1994 Conference Publication Communication Between Chinese and Australian Students and Staff - Influence of Sex, Ethnicity, and Rule ViolationsJones, E, Gallois, C, Barker, M and Callan, VJ (1994). Communication Between Chinese and Australian Students and Staff - Influence of Sex, Ethnicity, and Rule Violations. 11th International Congress of the International-Association-for-Cross-Cultural-Psychology, Liege Belgium, Jul 14-18, 1992. LISSE: SWETS AND ZEITLINGER B V. |
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1994 Book Chapter Communication between Chinese and Australian students and staff: Influence of sex, ethnicity, and rule violationsJones, E., Gallois, C., Barker, M. and Callan, V. J. (1994). Communication between Chinese and Australian students and staff: Influence of sex, ethnicity, and rule violations. Journeys into cross-cultural psychology : Selected papers from the Eleventh International Conference of the International Association for Cross-Cultural Psychology held in Liège, Belgium. (pp. 184-196) edited by Bouvy, A., van de Vijver, F. J. R., Boski, P. and Schmitz, P. G.. Lisse, Netherlands: Swets & Zeitlinger. |
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1993 Journal Article Subordinate Manager Communication in Different Sex Dyads - Consequences for Job-SatisfactionCallan, VJ (1993). Subordinate Manager Communication in Different Sex Dyads - Consequences for Job-Satisfaction. Journal of Occupational and Organizational Psychology, 66 (1), 13-27. doi: 10.1111/j.2044-8325.1993.tb00513.x |
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1993 Journal Article Individual and Organizational Strategies for Coping with Organizational-ChangeCallan, VJ (1993). Individual and Organizational Strategies for Coping with Organizational-Change. Work and Stress, 7 (1), 63-75. doi: 10.1080/02678379308257050 |
