|
2013 Journal Article 360 degrees of pressure: the changing role of the HR professional in the hospitality industrySolnet, David, Kralj, Anna and Baum, Tom (2013). 360 degrees of pressure: the changing role of the HR professional in the hospitality industry. Journal of Hospitality and Tourism Research, 39 (2), 271-292. doi: 10.1177/1096348012471380 |
|
2013 Journal Article The Asia-Pacific tourism workforce of the future: using Delphi techniques to identify possible scenariosSolnet, David J., Baum, Tom, Kralj, Anna, Robinson, Richard N. S., Ritchie, Brent W. and Olsen, Mark (2013). The Asia-Pacific tourism workforce of the future: using Delphi techniques to identify possible scenarios. Journal of Travel Research, 53 (6), 693-704. doi: 10.1177/0047287513513163 |
|
2013 Conference Publication Comparing workforce development policy in Australia and Scotland: hot air or making a difference?Baum, Thomas, Solnet, David, Robinson, Richard, Nickson, Dennis and Kraljk, Anna (2013). Comparing workforce development policy in Australia and Scotland: hot air or making a difference?. CAUTHE 2013: Council for Australasian University Tourism and Hospitality Education Annual Conference, Canterbury, NZ, 11-14 February, 2013. Christchurch, NZ: CAUTHE (Council for Australasian University Tourism and Hospitality Education). |
|
2012 Journal Article Generation Y employees: an examination of work attitude differencesSolnet, David, Kralj, Anna and Kandampully, Jay (2012). Generation Y employees: an examination of work attitude differences. The Journal of Applied Management and Entrepreneurship, 17 (3), 36-54. |
|
2012 Journal Article Service management in hospitality education: review and reflectionSolnet, David (2012). Service management in hospitality education: review and reflection. Journal of Hospitality Marketing and Management, 21 (2), 184-214. doi: 10.1080/19368623.2011.584267 |
|
2011 Journal Article Generational differences in work attitudes: Evidence from the hospitality industrySolnet, David and Kralj, Anna (2011). Generational differences in work attitudes: Evidence from the hospitality industry. Florida International University Hospitality Review, 29 (2), 37-54. |
|
2011 Other Outputs Generation Y as hospitality industry employees: An examination of work attitude differencesSolnet, David and Charleton, P. (2011). Generation Y as hospitality industry employees: An examination of work attitude differences. Brisbane, Qld Australia: The University of Queensand, UQ Business School. |
|
2011 Conference Publication The influence of perceived organizational support on engagement: A cross-generational investigation in the hospitality industryKralj, Anna L. and Solnet, David (2011). The influence of perceived organizational support on engagement: A cross-generational investigation in the hospitality industry. 9th APacCHRIE Conference 2011, Hong Kong, 2-5 June 2011. Amherst, MA, USA: ScholarWorks, UMass Amherst. |
|
2010 Journal Article Formal education relevance and effectiveness: Lodging manager perceptionsSolnet, David J., Kralj, Anna L., Moncarz, Eliza and Kay, Christine (2010). Formal education relevance and effectiveness: Lodging manager perceptions. Journal of Hospitality and Tourism Education, 22 (4), 15-24. doi: 10.1080/10963758.2010.10696988 |
|
2010 Journal Article Service climate and customer satisfaction in a casino hotel: An exploratory case studyKralj, Anna and Solnet, David (2010). Service climate and customer satisfaction in a casino hotel: An exploratory case study. International Journal of Hospitality Management, 29 (4), 711-719. doi: 10.1016/j.ijhm.2010.01.005 |
|
2010 Journal Article Legends of service excellence: the habits of seven highly effective hospitality companiesSolnet, David, Kandampully, Jay and Kralj, Anna (2010). Legends of service excellence: the habits of seven highly effective hospitality companies. Journal of Hospitality Marketing and Management, 19 (8), 889-908. doi: 10.1080/19368623.2010.514562 |
|
2010 Journal Article Exploring consumer perceptions of green restaurants in the USSchubert, Franziska, Kandampully, Jay, Solnet, David and Kralj, Anna (2010). Exploring consumer perceptions of green restaurants in the US. Tourism and Hospitality Research, 10 (4), 286-300. doi: 10.1057/thr.2010.17 |
|
2010 Journal Article Human resource practices system differentiation: A hotel industry studyAhmad, Rozila, Solnet, David and Scott, Noel (2010). Human resource practices system differentiation: A hotel industry study. Journal of Hospitality and Tourism Management, 17 (1), 84-94. doi: 10.1375/jhtm.17.1.72 |
|
2010 Journal Article Hotel restaurant dining: The relationship between perceived value and intention to purchaseAshton, Ann Suwaree, Scott, Noel, Solnet, David and Breakey, Noreen (2010). Hotel restaurant dining: The relationship between perceived value and intention to purchase. Tourism and Hospitality Research: the Surrey quarterly review, 10 (3), 206-218. doi: 10.1057/thr.2010.5 |
|
2010 Journal Article Decline and turnaround: a literature review and proposed research agenda for the hotel sectorSolnet, David Jay, Paulsen, Neil and Cooper, Chris (2010). Decline and turnaround: a literature review and proposed research agenda for the hotel sector. Current Issues in Tourism, 13 (2), 139-159. doi: 10.1080/13683500802638219 |
|
2010 Conference Publication Generation Y employee attitudes in hospitality: a preliminary publicationSolnet, David and Kralj, Anna (2010). Generation Y employee attitudes in hospitality: a preliminary publication. CHME2010: The 19th Annual Research Conference, Surrey, United Kingdom, 5-7 May, 2010. Council for Hospitality Management Education. |
|
2010 Conference Publication Hotel restaurant dining: The relationship between perceived value and intention to purchaseAshton, Ann Suwaree, Scott, Noel, Solnet, David and Breaky, Noreen (2010). Hotel restaurant dining: The relationship between perceived value and intention to purchase. 20th Annual Council for Australian University Tourism and Hospitality Education (CAUTHE) Conference, Hobart, Tasmania, Australia, 8-11 February 2010. Hobart, TAS, Australia: University of Tasmania. |
|
2010 Conference Publication "Gen-gagement": Generational differences in employee enagagementSolnet, David and Hood, Anna (2010). "Gen-gagement": Generational differences in employee enagagement. 20th Annual Council for Australian University Tourism and Hospitality Education (CAUTHE) Conference, Hobart, TAS, Australia, 8-11 February 2010. Hobart, TAS, Australia: University of Tasmania. |
|
2010 Conference Publication Can't get no satisfaction: An examination of Gen Y work attitudesSolnet, David and Kralj, Anna L. (2010). Can't get no satisfaction: An examination of Gen Y work attitudes. International Council on Hospitality Restaurant and Institutional Education, San Juan, Puerto Rico, 28-31 July 2010. Amherst, MA, United States: Hospitality and Tourism Management, University of Massachusetts Amherst. |
|
2010 Conference Publication Strategic human resource management in Malaysian five star hotels: “Best practise” or environmental “fit”?Ahmad, Rozila, Scott, Noel and Solnet, David (2010). Strategic human resource management in Malaysian five star hotels: “Best practise” or environmental “fit”?. 20th Annual Council for Australian University Tourism and Hospitality Education (CAUTHE) Conference, Hobart, TAS, Australia, 8-11 February 2010. Hobart, TAS, Australia: University of Tasmania. |
