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2010 Conference Publication "Gen-gagement": Generational differences in employee enagagementSolnet, David and Hood, Anna (2010). "Gen-gagement": Generational differences in employee enagagement. 20th Annual Council for Australian University Tourism and Hospitality Education (CAUTHE) Conference, Hobart, TAS, Australia, 8-11 February 2010. Hobart, TAS, Australia: University of Tasmania. |
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2010 Conference Publication Can't get no satisfaction: An examination of Gen Y work attitudesSolnet, David and Kralj, Anna L. (2010). Can't get no satisfaction: An examination of Gen Y work attitudes. International Council on Hospitality Restaurant and Institutional Education, San Juan, Puerto Rico, 28-31 July 2010. Amherst, MA, United States: Hospitality and Tourism Management, University of Massachusetts Amherst. |
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2010 Conference Publication Strategic human resource management in Malaysian five star hotels: “Best practise” or environmental “fit”?Ahmad, Rozila, Scott, Noel and Solnet, David (2010). Strategic human resource management in Malaysian five star hotels: “Best practise” or environmental “fit”?. 20th Annual Council for Australian University Tourism and Hospitality Education (CAUTHE) Conference, Hobart, TAS, Australia, 8-11 February 2010. Hobart, TAS, Australia: University of Tasmania. |
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2010 Conference Publication Service Management education: Review and reflectionSolnet, David (2010). Service Management education: Review and reflection. IRSSM 2010: International Research Symposium in Service Management, Pointes Aux Piments, Mauritius, 24-27 August 2010. Mauritius: International Research Symposium in Service Management. |
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2009 Journal Article A lodging internship competency model: Enhancing educational outcomes through work integrated learningSolnet, D., Kralj, A., Kay, C. and DeVeau, L. (2009). A lodging internship competency model: Enhancing educational outcomes through work integrated learning. Journal of Hospitality and Tourism Education, 21 (4), 16-24. doi: 10.1080/10963758.2009.10696956 |
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2009 Conference Publication Formal education and lodging managers' competence: An industry updateKralj, A., Downey, J., Solnet, D. and Brown, K. (2009). Formal education and lodging managers' competence: An industry update. 2009 ICHRIE Annual Summer Conference, San Francisco, USA, 29 July - 1 August 2009. Amherst, USA: University of Massachusetts. |
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2009 Conference Publication Hotel restaurant dining: An examination of the relationship between consumer socio-demographic characteristics and purchase goalsAshton, Ann, Scott, Noel, Breakey, Noreen and Solnet, David (2009). Hotel restaurant dining: An examination of the relationship between consumer socio-demographic characteristics and purchase goals. 2009 8th Asia Pacific Forum for Graduate Students Research in Tourism, Seoul, Korea, 7-9 July 2009. Seoul, Korea: Sejong University, Korea. |
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2009 Conference Publication The new kids on the block: Generational changes in the contemporary hospitality workplaceSolnet, David and Kralj, Anna (2009). The new kids on the block: Generational changes in the contemporary hospitality workplace. 18th Annual CAUTHE Conference, Fremantle, Australia, 10-13 February 2009. Perth, Australia: Curtin University of Technology. |
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2008 Journal Article Innovative approaches to event management education in career development: A study of student experiencesRobinson, Richard, Barron, Paul and Solnet, David (2008). Innovative approaches to event management education in career development: A study of student experiences. Journal of Hospitality, Leisure, Sport and Tourism Education, 7 (1), 4-17. doi: 10.3794/johlste.71.170 |
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2008 Conference Publication How does the introduction of strategic jobs in four and five star hotels affect organisational commitment and organisational citizenship behaviour: A theoretical frameworkAhmed, R., Scott, N. and Solnet, D. (2008). How does the introduction of strategic jobs in four and five star hotels affect organisational commitment and organisational citizenship behaviour: A theoretical framework. Proceedings of the 18th Anuual Council for Australian University Tourism and Hospitality Education, CAUTHE, Conference, Gold Coast, Australia, 11-14 February, 2008. Griffith University, Gold Coast: Griffith University. |
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2008 Conference Publication Yet another challenge for hospitality managers - Generation Y: A literature review and future research agendaSolnet, D., Hood, A. and Barron, P. (2008). Yet another challenge for hospitality managers - Generation Y: A literature review and future research agenda. 2008 International CHRIE Conference, Atlanta, GA, USA, 30 July - 2 August, 2008. Richmond VA, USA: International CHRIE. |
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2008 Journal Article Generation Y as hospitality employees: Framing a research agendaSolnet, David and Hood, Anna (2008). Generation Y as hospitality employees: Framing a research agenda. Journal of Hospitality and Tourism Management, 15 (1), 59-68. doi: 10.1375/jhtm.15.59 |
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2008 Journal Article How some service firms have become part of “service excellence” folklore: An exploratory studySolnet, D. and Kandampully, J. (2008). How some service firms have become part of “service excellence” folklore: An exploratory study. Managing Service Quality, 18 (2), 179-193. doi: 10.1108/09604520810859229 |
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2008 Journal Article Generation Y as hospitality employees: Framing a research agendaSolnet, D. and Hood, A. (2008). Generation Y as hospitality employees: Framing a research agenda. Journal of Hospitality and Tourism Management, 15, 59-68. doi: 10.1375/jhtm.15.4.59 |
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2008 Book Chapter Supporting the contemporary tourism product: Service managementSolnet, D. (2008). Supporting the contemporary tourism product: Service management. Contemporary tourism: An international approach. (pp. 307-343) edited by Chris Cooper and C. Michael Hall. Jordan Hill, Oxford, U.K.: Butterworth-Heinemann. |
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2007 Journal Article Employee customer linkages: A social identification perspective in a hotel industry contextSolnet, David (2007). Employee customer linkages: A social identification perspective in a hotel industry context. Journal of Hospitality and Tourism Management, 14 (2), 129-143. doi: 10.1375/jhtm.14.2.129 |
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2007 Journal Article An industry partnerships approach to tourism educationSolnet, David (2007). An industry partnerships approach to tourism education. The Journal of Hospitality Leisure Sport and Tourism, 6 (1), 66-70. doi: 10.3794/johlste.61.140 |
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2007 Journal Article An industry partnership approach in tourism educationSolnet, David, Robinson, Richard and Cooper, Chris (2007). An industry partnership approach in tourism education. The Journal of Hospitality, Leisure, Sport & Tourism Education, 6 (1), 66-70. |
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2007 Conference Publication Social identity theory: A role in hotel industry researchSolnet, D. (2007). Social identity theory: A role in hotel industry research. 2007 I-Chrie Conference, Dallas, Texas USA, 25-29 July 2007. Dallas, TX USA: International Council on Hospitality Restaurant and Institutional Education. |
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2006 Journal Article Service climate, employee identification and customer outcomesSolnet, D. and Paulsen, N. (2006). Service climate, employee identification and customer outcomes. Journal of Hospitality Marketing and Management, 13 (3/4), 3-27. doi: 10.1300/J150v13n03_02 |
