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2025

Journal Article

Continuous value shaping: A boundary concept for innovating service innovation approaches

Böhmann, Tilo, Roth, Angela, Satzger, Gerhard, Benz, Carina, Beverungen, Daniel, Boes, Andreas, Breidbach, Christoph, Gersch, Martin, Gudergan, Gerhard, Hogreve, Jens, Kurtz, Christian, Langes, Barbara, Leimeister, Jan Marco, Lewandowski, Tom, Meiren, Thomas, Nägele, Rainer, Paluch, Stefanie, Peters, Christoph, Poeppelbuss, Jens, Robra-Bissantz, Susanne, Schultz, Carsten, Schumann, Jan H., Wirtz, Jochen and Wünderlich, Nancy V. (2025). Continuous value shaping: A boundary concept for innovating service innovation approaches. Electronic Markets, 35 (1) 27. doi: 10.1007/s12525-025-00771-1

Continuous value shaping: A boundary concept for innovating service innovation approaches

2025

Journal Article

A SERVICE-DOMINANT LOGIC FOR DIGITAL TRANSFORMATION RESEARCH AND PRACTICE: SYSTEMATIC REVIEW, RESEARCH AGENDA, AND IMPLEMENTATION ROADMAP

STEAD, SUSAN, ANTONS, DAVID, BREIDBACH, CHRISTOPH, BRUST, LEONA, CICHY, PATRICK and SALGE, TORSTEN-OLIVER (2025). A SERVICE-DOMINANT LOGIC FOR DIGITAL TRANSFORMATION RESEARCH AND PRACTICE: SYSTEMATIC REVIEW, RESEARCH AGENDA, AND IMPLEMENTATION ROADMAP. International Journal of Innovation Management 2530002. doi: 10.1142/s1363919625300028

A SERVICE-DOMINANT LOGIC FOR DIGITAL TRANSFORMATION RESEARCH AND PRACTICE: SYSTEMATIC REVIEW, RESEARCH AGENDA, AND IMPLEMENTATION ROADMAP

2024

Journal Article

Orchestrating digital resilience: a clinical IS study of an everything-as-a-service technology strategy

Breidbach, Christoph F., Joshi, Amol M., Twigg, Alexander and Dickens, Graham (2024). Orchestrating digital resilience: a clinical IS study of an everything-as-a-service technology strategy. European Journal of Information Systems. doi: 10.1080/0960085X.2024.2435975

Orchestrating digital resilience: a clinical IS study of an everything-as-a-service technology strategy

2024

Conference Publication

Generative AI In The Wild: An Exploratory Case Study of Knowledge Workers

Jiang, Mingyuan, Karanasios, Stan and Breidbach, Christoph (2024). Generative AI In The Wild: An Exploratory Case Study of Knowledge Workers. European Conference on Information Systems 2024, Cyprus, 17-19 June 2024. Atlanta, GA United States: Association for Information Systems.

Generative AI In The Wild: An Exploratory Case Study of Knowledge Workers

2024

Journal Article

Responsible algorithmic decision-making

Breidbach, Christoph F. (2024). Responsible algorithmic decision-making. Organizational Dynamics, 53 (2) 101031, 1-7. doi: 10.1016/j.orgdyn.2024.101031

Responsible algorithmic decision-making

2023

Journal Article

Cultivating resilience for sustainable service ecosystems in turbulent times: evidence from primary health care

McColl-Kennedy, Janet R., Breidbach, Christoph F., Green, Teegan, Zaki, Mohamed, Gain, Alexandria M. and van Driel, Mieke L. (2023). Cultivating resilience for sustainable service ecosystems in turbulent times: evidence from primary health care. Journal of Services Marketing, 37 (9), 1167-1185. doi: 10.1108/jsm-03-2023-0100

Cultivating resilience for sustainable service ecosystems in turbulent times: evidence from primary health care

2023

Journal Article

On the performance of blockchain-based token offerings

Risius, Marten, Breidbach, Christoph F., Chanson, Mathieu, von Krannichfeldt, Ruben and Wortmann, Felix (2023). On the performance of blockchain-based token offerings. Electronic Markets, 33 (1) 32, 1-19. doi: 10.1007/s12525-023-00652-5

On the performance of blockchain-based token offerings

2023

Other Outputs

Digital Service Transformation: Pathways to human and economic wellbeing: White paper

Andreassen, Tor W., Archibald, Gordon, Beekhuyzen, Jenine, Bongiovanni, Ivano, Brea, Edgar, Breidbach, Christoph, Burchill, Keith, Burgers, Henri, Cao, Selina, Coote, Len, Coram, Brendan, Cunningham, Claire, Feast, George, Field, Mitch, Ford, Jerad, Fouche, Leon, Gain, Alexandria, Gooding, Glen, Goyeneche Ramirez, David, Green, Teegan, Gschwind, Daniel, Hall, Thomas, Hartley, Nicole, Heinz, Daniel, Hine, Damian, Indulska, Marta, Kapernick, Brett, Kastelle, Tim, Ko, Ryan ... Zhang, Wenlu (2023). Digital Service Transformation: Pathways to human and economic wellbeing: White paper. Brisbane, QLD, Australia: The University of Queensland. doi: 10.14264/aed4918

Digital Service Transformation: Pathways to human and economic wellbeing: White paper

2023

Journal Article

Managing Sustainable Services: A Systematic Literature Review

Gain, Alexandria M., McColl-Kennedy, Janet R. and Breidbach, Christoph F. (2023). Managing Sustainable Services: A Systematic Literature Review. Business Research Proceedings, 1-3. doi: 10.51300/brp-2023-69

Managing Sustainable Services: A Systematic Literature Review

2023

Journal Article

Ethics II: Editorial conduct

Eckhardt, Andreas and Breidbach, Christoph F. (2023). Ethics II: Editorial conduct. Information Systems Journal, 34 (4), 965-969. doi: 10.1111/isj.12499

Ethics II: Editorial conduct

2023

Journal Article

Computational literature reviews: method, algorithms, and roadmap

Antons, David, Breidbach, Christoph F., Joshi, Amol M. and Salge, Torsten Oliver (2023). Computational literature reviews: method, algorithms, and roadmap. Organizational Research Methods, 26 (1) 1094428121991230, 107-138. doi: 10.1177/1094428121991230

Computational literature reviews: method, algorithms, and roadmap

2023

Journal Article

Digital transformation as collective social action

Tana, Silviana, Breidbach, Christoph F. and Burton-Jones, Andrew (2023). Digital transformation as collective social action. Journal of the Association for Information Systems, 24 (6), 1618-1644. doi: 10.17705/1jais.00791

Digital transformation as collective social action

2022

Conference Publication

How deep is your work? The day-to-day effects of information and communication technology use on deep work of employees

Brust, Leona, Hartwich, Nicole, Breidbach, Christoph and Antons, David (2022). How deep is your work? The day-to-day effects of information and communication technology use on deep work of employees. ICIS 2022: Digitization for the next generation, Copenhagen, Denmark, 9 - 14 December 2022. Atlanta, GA, United States: Association for Information Systems.

How deep is your work? The day-to-day effects of information and communication technology use on deep work of employees

2022

Journal Article

Orchestrating the digital transformation of a business ecosystem

Mann, Geoffrey, Karanasios, Stan and Breidbach, Christoph F. (2022). Orchestrating the digital transformation of a business ecosystem. The Journal of Strategic Information Systems, 31 (3) 101733, 101733. doi: 10.1016/j.jsis.2022.101733

Orchestrating the digital transformation of a business ecosystem

2022

Journal Article

Investigating information and communication technology‐enabled national development as a multi‐level social process

Ramadani, Luthfi, Breidbach, Christoph F. and Kurnia, Sherah (2022). Investigating information and communication technology‐enabled national development as a multi‐level social process. Information Systems Journal, 33 (1), 130-153. doi: 10.1111/isj.12381

Investigating information and communication technology‐enabled national development as a multi‐level social process

2022

Journal Article

How everything-as-a-service enabled Judo to become a billion-dollar bank without owning IT

Breidbach, Christoph F., Joshi, Amol M. , Maglio, Paul P. , von Briel, Frederik , Twigg, Alex , Dickens, Graham and Wünderlich, Nancy V. (2022). How everything-as-a-service enabled Judo to become a billion-dollar bank without owning IT. MIS Quarterly Executive, 21 (3) 3, 185-203. doi: 10.17705/2msqe.00065

How everything-as-a-service enabled Judo to become a billion-dollar bank without owning IT

2022

Conference Publication

Towards explaining smart service innovation events and trajectories

Heinz, Daniel, Benz, Carina, Breidbach, Christoph and Satzger, Gerhard (2022). Towards explaining smart service innovation events and trajectories. ICIS 2022: Digitization for the next generation, Copenhagen, Denmark, 9 - 14 December 2022. Atlanta, GA, United States: Association for Information Systems.

Towards explaining smart service innovation events and trajectories

2021

Journal Article

Betting on Bitcoin: how social collectives shape cryptocurrency markets

Breidbach, Christoph F. and Tana, Silviana (2021). Betting on Bitcoin: how social collectives shape cryptocurrency markets. Journal of Business Research, 122, 311-320. doi: 10.1016/j.jbusres.2020.09.017

Betting on Bitcoin: how social collectives shape cryptocurrency markets

2020

Journal Article

Accountable algorithms? The ethical implications of data-driven business models

Breidbach, Christoph F. and Maglio, Paul (2020). Accountable algorithms? The ethical implications of data-driven business models. Journal of Service Management, 31 (2), 163-185. doi: 10.1108/josm-03-2019-0073

Accountable algorithms? The ethical implications of data-driven business models

2020

Book Chapter

Service supply chain configurations: from agile to efficient value networks

Breidbach, Christoph F., Reefke, Hendrik and Widmer, Tobias (2020). Service supply chain configurations: from agile to efficient value networks. The Routledge handbook of service research insights and ideas. (pp. 241-256) edited by Eileen Bridges and Kendra Fowler. New York, NY, United States: Routledge. doi: 10.4324/9781351245234-13

Service supply chain configurations: from agile to efficient value networks