|
2020 Journal Article Fintech: research directions to explore the digital transformation of financial service systemsBreidbach, Christoph F., Keating, Byron W. and Lim, Chiehyeon (2020). Fintech: research directions to explore the digital transformation of financial service systems. Journal of Service Theory and Practice, 30 (1), 79-102. doi: 10.1108/jstp-08-2018-0185 |
|
2019 Journal Article Smart service systems: An interdisciplinary perspectiveBeverungen, Daniel, Breidbach, Christoph F., Poeppelbuss, Jens and Tuunainen, Virpi Kristiina (2019). Smart service systems: An interdisciplinary perspective. Information Systems Journal, 29 (6) isj.12275, 1201-1206. doi: 10.1111/isj.12275 |
|
2019 Journal Article Ethical issues in big data analytics: A stakeholder perspectiveSomeh, Ida, Davern, Michael, Breidbach, Christoph F. and Shanks, Graeme (2019). Ethical issues in big data analytics: A stakeholder perspective. Communications of the Association for Information Systems, 44 (1) 34, 718-747. doi: 10.17705/1cais.04434 |
|
2019 Journal Article The impact of occupational stereotypes in human-centered service systemsHuetten, Antje Sarah Julia, Antons, David, Breidbach, Christoph F., Piening, Erk P. and Salge, Torsten Oliver (2019). The impact of occupational stereotypes in human-centered service systems. Journal of Service Management, 30 (1), 132-155. doi: 10.1108/josm-12-2016-0324 |
|
2019 Conference Publication I Want A Lamborghini: An Ethnography of Cryptocurrency CommunitiesTana, Silviana, Breidbach, Christoph F. and Turpin, Andrew (2019). I Want A Lamborghini: An Ethnography of Cryptocurrency Communities. 27th European Conference on Information Systems (ECIS), Stockholm, Sweden, 8-14 June 2019. Atlanta, GA United States: Association for Information Systems. |
|
2019 Conference Publication Crafting agent-based models to analyze service platformsPena, Maria V. T., Breidbach, Christoph F. and Turpin, Andrew (2019). Crafting agent-based models to analyze service platforms. 40th International Conference on Information Systems (ICIS), Munich, Germany, 15-18 December 2019. New York, NY, United States: Association for Information Systems. |
|
2019 Book Chapter On the ethical implications of big data in service systemsBreidbach, Christoph F., Davern, Michael, Shanks, Graeme and Asadi-Someh, Ida (2019). On the ethical implications of big data in service systems. Handbook of service science. (pp. 661-674) edited by Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer, Kelly Lyons, Lia Patrício and Yuriko Sawatani. Cham, Switzerland: Springer. doi: 10.1007/978-3-319-98512-1_29 |
|
2018 Conference Publication Correlating refugee border crossings with internet search dataKostakos, Panos, Pandya, Abhinay, Oussalah, Mourad, Hosio, Simo, Sattari, Arash, Kostakos, Vassilis, Van Berkel, Niels, Breidbach, Christoph and Kyriakouli, Olga (2018). Correlating refugee border crossings with internet search data. 19th IEEE International Conference on Information Reuse and Integration for Data Science, IRI 2018, Salt Lake City, UT, United States, 7 - 9 July 2018. Piscataway, NJ, United States: Institute of Electrical and Electronics Engineers Inc.. doi: 10.1109/IRI.2018.00048 |
|
2018 Journal Article Big Data, Big Insights? Advancing Service Innovation and Design With Machine LearningAntons, David and Breidbach, Christoph F. (2018). Big Data, Big Insights? Advancing Service Innovation and Design With Machine Learning. Journal of Service Research, 21 (1), 17-39. doi: 10.1177/1094670517738373 |
|
2018 Journal Article Operating without operations: how is technology changing the role of the firm?Breidbach, Christoph, Choi, Sunmee, Ellway, Benjamin, Keating, Byron W., Kormusheva, Katerina, Kowalkowski, Christian, Lim, Chiehyeon and Maglio, Paul (2018). Operating without operations: how is technology changing the role of the firm?. Journal of Service Management, 29 (5), 809-833. doi: 10.1108/josm-05-2018-0127 |
|
2018 Conference Publication In search for holistic ICT4D research: a systematic literature reviewRamadani, Luthfi, Kurnia, Sherah and Breidbach, Christoph F. (2018). In search for holistic ICT4D research: a systematic literature review. 51st Hawaii International Conference on System Sciences, Manoa, HI, United States, 2-6 January 2018. Hawaii International Conference on System Sciences. doi: 10.24251/hicss.2018.304 |
|
2018 Conference Publication Self-organizing service ecosystems: exploring a new concept for service sciencePena, Maria V. T, Breidbach, Christoph F. and Turpin, Andrew (2018). Self-organizing service ecosystems: exploring a new concept for service science. Australasian Conference on Information Systems (ACIS), Sydney, NSW, Australia, 3-5 December 2018. Sydney, NSW Australia: ACIS. |
|
2017 Conference Publication Service-dominant logic and information systems research: a review and analysis using topic modelingBrust, Leona, Antons, David, Breidbach, Christoph F. and Salge, Torsten Oliver (2017). Service-dominant logic and information systems research: a review and analysis using topic modeling. 38th International Conference on Information Systems: Transforming Society with Digital Innovation, ICIS 2017, Seoul, Republic of Korea, 10-13 December 2017. Atlanta, GA United States: Association for Information Systems. |
|
2017 Book Chapter Connectivity: a socio-technical construct to examine ICT-enabled serviceBreidbach, Christoph F. (2017). Connectivity: a socio-technical construct to examine ICT-enabled service. Social inclusion and usability of ICT-enabled services. (pp. 31-48) edited by Jyoti Choudrie, Sherah Kurnia and Panayiota Tsatsou. New York, NY, USA: Taylor and Francis. doi: 10.4324/9781315677316-3 |
|
2017 Conference Publication How do Fintech Service Platforms Facilitate Value Co-Creation? An Analysis of Twitter DataBreidbach, Christoph F. and Ranjan, Sasitharan (2017). How do Fintech Service Platforms Facilitate Value Co-Creation? An Analysis of Twitter Data. 38th International Conference on Information Systems: Transforming Society with Digital Innovation, ICIS 2017, Seoul, Korea, 10 - 13 December 2017. Association for Information Systems. |
|
2017 Conference Publication Advancing ICT4D Research through service-dominant logicRamadani, Luthfi, Kurnia, Sherah and Breidbach, Christoph F. (2017). Advancing ICT4D Research through service-dominant logic. Australasian Conference on Information Systems (ACIS), Hobart, Tasmania, 4-6 December 2017. Sydney, NSW Australia: ACIS. |
|
2017 Journal Article Engagement platforms in the sharing economy Conceptual foundations and research directionsBreidbach, Christoph F. and Brodie, Roderick J. (2017). Engagement platforms in the sharing economy Conceptual foundations and research directions. Journal of Service Theory and Practice, 27 (4), 761-777. doi: 10.1108/jstp-04-2016-0071 |
|
2016 Journal Article Seamless Service? On the Role and Impact of Service Orchestrators in Human-Centered Service SystemsBreidbach, Christoph F., Antons, David and Salge, Torsten Oliver (2016). Seamless Service? On the Role and Impact of Service Orchestrators in Human-Centered Service Systems. Journal of Service Research, 19 (4), 458-476. doi: 10.1177/1094670516666370 |
|
2016 Journal Article Technology-enabled value co-creation: an empirical analysis of actors, resources, and practicesBreidbach, Christoph F. and Maglio, Paul P. (2016). Technology-enabled value co-creation: an empirical analysis of actors, resources, and practices. Industrial Marketing Management, 56, 73-85. doi: 10.1016/j.indmarman.2016.03.011 |
|
2016 Conference Publication Ethical implications of big data analyticsAsadi Someh, I., Breidbach, C. F., Davern, M. and Shanks, G. (2016). Ethical implications of big data analytics. 24th European Conference on Information Systems, ECIS 2016, Istanbul, Turkey, 12 - 15 June 2016. Atlanta, GA United States: Association for Information Systems. |
