
Overview
Background
I am a senior researcher with cross-disciplinary expertise in health economics, pharmacy practice, and virtual health solutions. I am passionate about optimising healthcare outcomes by developing economically sustainable services that use technology and artificial intelligence to empower patients. My work explores the economic efficiency of implementing either virtual health or advanced-scope clinician initiatives within the Australian health system to improve patient care.
I am also a clinical pharmacist with more than a decade of experience in patient care and clinician training. I am a health economist at the UQ School of Pharmacy and Phamaceutical Sciences, and I lead the research work in the Pharmacy Department at the Princess Alexandra Hospital in Brisbane.
Availability
- Dr Centaine Snoswell is:
- Available for supervision
- Media expert
Fields of research
Qualifications
- Bachelor of Pharmacy, The University of Queensland
- Masters (Coursework) of Public Health, The University of Queensland
- Doctor of Philosophy, The University of Queensland
- Graduate Certificate in Economics, University of New England Australia
Research impacts
I am nationally and internationally recognised for my research work in pharmacy practice, telehealth, and smoking cessation. My work in these areas have been cited in policy documents from the UN OECD, the EU, The US Congress, the UK Government, RVM (German national telehealth policy), RAND Corporation, Memorial Sloan Kettering Centre and the Netherlands National Institute for Public Health. Selected specific examples include:
• Telehealth (58+ articles): I am the leading Australian health economist in the areas of telehealth and virtual health care. My extensive work in this space resulted in the Australian Productivity Commissioner reaching out to me in 2023 to support their telehealth commission and their review of funding. Similarly, in 2020 I led a consultancy for the Australian Primary Healthcare Commission where we wrote a report characterising the current state of telehealth and outlining suggestions for the primary care 10 year plan. In 2020 I created a public facing webpage to track telehealth MBS uptake in Australia during the COVID pandemic which is still live and continues to receive hundreds of views per month, and has resulted in five+ academic publications (including a Viewpoint article in JAMA) and 40+ grey literature citations.
• Pharmacy Practice (32+ articles): My pharmacy research has resulted in Queensland Health investing over $3M AUD to create 20 permanent advanced scope positions, including a full-time smoking cessation pharmacist for Metro North in Brisbane. These health service evaluations are published in international peer-reviewed journals, serving as roadmaps for other domestic and international health services. My research also resulted in legislative changes to the 2021 QLD Medicines and Poisons Regulations, and has enabled over 6,200 advanced scope pharmacist inpatient interactions, and 13,800 outpatient interactions since commencement. In recognition of my expertise, I was one of the nationally recognized experts invited to contribute to the Sustainability themes in the 2024 AdPhA Pharmacy Forecast Australia report.
• Smoking Cessation (6+ articles): My research in hospital-based pharmacist-led smoking cessation breif interventions has demonstrated the effectiveness of pharmacists within this advanced scope role, and resulted in implementation of pharmacists into this role in Queensland. Between 2020-2023 I was part of a selected team of world experts led by Prof Gartner and Dr Puljevic that collated evidence for the World Health Organisation WHO clinical treatment guideline for tobacco cessation in adults, contributing primarily to the evidence regarding text messaging programs (i.e. asynchronous telehealth).
Works
Search Professor Centaine Snoswell’s works on UQ eSpace
2022
Conference Publication
A time-series analysis to examine changes in general practitioner consultation activity resulting from Medicare policy changes
De Guzman, K. R., Snoswell, C. L. and Smith, A. C. (2022). A time-series analysis to examine changes in general practitioner consultation activity resulting from Medicare policy changes . Successes and Failures in Telehealth conference 2022 (SFT-2022), Brisbane, QLD,Australia, 9-11 November 2022.
2022
Conference Publication
Cost-effectiveness of remote patient monitoring for chronic disease management
De Guzman, K., Snoswell, C.L., Taylor, M.L., Gray, L.C. and Caffery, L.J. (2022). Cost-effectiveness of remote patient monitoring for chronic disease management. 12th Health Services Research (HSR-22) Conference, Sydney, NSW Australia, 29 November - 2 December 2022 .
2022
Other Outputs
The impact of telehealth financial incentives on telehealth service uptake in Australia
Vitangcol, Kathryn J., Snoswell, Centaine, Gray, Len, Scott, Anthony and Caffery, Liam (2022). The impact of telehealth financial incentives on telehealth service uptake in Australia. Centre for Health Services Research; Centre for Online Health, The University of Queensland.
2022
Conference Publication
Evaluation of changing costs of general practitioner services in Australia resulting from COVID-19 Medicare policy changes
De Guzman, K. R., Snoswell, C. L., Caffery, L. J., Wallace, K. A. and Smith, A. C. (2022). Evaluation of changing costs of general practitioner services in Australia resulting from COVID-19 Medicare policy changes. Successes and Failures in Telehealth conference 2022 (SFT-2022), Brisbane, QLD, Australia, 9-11 November 2022.
2022
Journal Article
Medicare reimbursed telehealth exercise physiology services were underutilised through the coronavirus (COVID-19) pandemic: an ecological study
Brown, Riley C. C., Coombes, Jeff S., Snoswell, Centaine L., Kelly, Jaimon T. and Keating, Shelley E. (2022). Medicare reimbursed telehealth exercise physiology services were underutilised through the coronavirus (COVID-19) pandemic: an ecological study. Australian Health Review, 47 (2), 175-181. doi: 10.1071/ah22220
2021
Journal Article
Smoking status on subsequent readmission to hospital: The impact of inpatient brief interventions for smokers
Vitangcol, Kathryn, Puljevic, Cheneal, Gupta, Deepali and Snoswell, Centaine (2021). Smoking status on subsequent readmission to hospital: The impact of inpatient brief interventions for smokers. Tobacco Prevention and Cessation, 7 (December) 72, 1-2. doi: 10.18332/tpc/144006
2021
Conference Publication
Validation and updating of the adverse inpatient medication event (AIME) model
Falconer, N., Scott, I., Abdel-Hafez, A., Snoswell, C., Cottrell, N., Morris, C., Lam, J. and Barras, M. (2021). Validation and updating of the adverse inpatient medication event (AIME) model. Australasian Pharmaceutical Science Association (APS) Conference, Online, 6-8 December 2021. Adelaide, SA, Australia: Bellberry.
2021
Journal Article
The right time and place: the need for seven‐day pharmacist service models
Falconer, Nazanin, Snoswell, Centaine, Morris, Christopher and Barras, Michael (2021). The right time and place: the need for seven‐day pharmacist service models. Journal of Pharmacy Practice and Research, 51 (6), 444-455. doi: 10.1002/jppr.1761
2021
Journal Article
Changing from telephone to videoconference for pre-treatment pharmacist consults in cancer services: Impacts to funding and time efficiency
Ryan, Marissa, Carrington, Christine, Ward, Elizabeth C., Burns, Clare L., Cuff, Katharine, Mackinnon, Mhairi and Snoswell, Centaine L. (2021). Changing from telephone to videoconference for pre-treatment pharmacist consults in cancer services: Impacts to funding and time efficiency. Journal of Telemedicine and Telecare, 27 (10), 680-684. doi: 10.1177/1357633x211048393
2021
Journal Article
Enhancing a community palliative care service with telehealth leads to efficiency gains and improves job satisfaction
Haydon, Helen M., Snoswell, Centaine L., Thomas, Emma E., Broadbent, Andrew, Caffery, Liam J., Brydon, Julie-Ann and Smith, Anthony C. (2021). Enhancing a community palliative care service with telehealth leads to efficiency gains and improves job satisfaction. Journal of Telemedicine and Telecare, 27 (10), 625-630. doi: 10.1177/1357633x211048952
2021
Conference Publication
A qualitative study on general practitioner perceptions of telehealth services in Australia
De Guzman, Keshia R., Snoswell, Centaine L., Giles, Chantelle M., Smith, Anthony C. and Haydon, Helen M. (2021). A qualitative study on general practitioner perceptions of telehealth services in Australia. Faculty of Medicine Higher Degree Research Symposium, Brisbane, Australia, 1-2 December 2021. The University of Queensland.
2021
Conference Publication
Adding telehealth to a community palliative care service: a cost-consequence analysis
Snoswell, C., Smith, A., Broadbent, A., Brydon, J. A., Thomas, E., Caffery, L. and Haydon, H. (2021). Adding telehealth to a community palliative care service: a cost-consequence analysis. Successes and Failures in Telehealth conference 2021, Online, 5-6 November 2021.
2021
Conference Publication
Telehealth activity and costs for specialist consultations in Australia as a result of the Coronavirus pandemic
De Guzman, Keshia R., Caffery, Liam J., Smith, Anthony C. and Snoswell, Centaine L. (2021). Telehealth activity and costs for specialist consultations in Australia as a result of the Coronavirus pandemic . Successes and Failures in Telehealth conference 2021 (SFT-2021), Online, 3-5 November 2021.
2021
Conference Publication
What do patients value in an outpatient video consultation? A discrete choice experiment determining preferences and willingness-to-pay
Snoswell, C., Smith, A., Page, M. and Caffery, L. (2021). What do patients value in an outpatient video consultation? A discrete choice experiment determining preferences and willingness-to-pay. 21st Successes and Failures in Telehealth conference 2021 (SFT-2021), Online, 3 - 5 November 2021. Brisbane, QLD, Australia: University of Queensland.
2021
Conference Publication
The effect of financial incentives on telehealth service uptake in Australia
Vitangcol, Kathryn J., Caffery, Liam J., De Guzman, Keshia R. and Snoswell, Centaine L. (2021). The effect of financial incentives on telehealth service uptake in Australia. Successes and Failures in Telehealth conference 2021 (SFT-2021), Online, 3-5 November 2021.
2021
Conference Publication
Adding telehealth to a community palliative care service: a cost-consequence analysis
Snoswell, C., Smith, A., Broadbent, A., Brydon, J. A., Thomas, E., Caffery, L. and Haydon, H. (2021). Adding telehealth to a community palliative care service: a cost-consequence analysis. 21st Successes and Failures in Telehealth conference 2021 (SFT-2021), Online, 3 - 5 November 2021. Brisbane, QLD, Australia: University of Queensland.
2021
Conference Publication
Increasing return on investment and efficiency by changing from telephone to telehealth for pharmacist consults in cancer care: preliminary results
Ryan, Marissa, Carrington, C., Ward, E., Burns, C., Cuff, K., Mackinnon, M. and Snoswell, C. (2021). Increasing return on investment and efficiency by changing from telephone to telehealth for pharmacist consults in cancer care: preliminary results. 21st Successes and Failures in Telehealth conference 2021 (SFT-2021), Online, 3 - 5 November 2021. Brisbane, QLD, Australia: University of Queensland.
2021
Conference Publication
Quantifying the societal benefits from telehealth
Snoswell, C., Smith, A., Page, M., Scuffham, P. and Caffery, L. (2021). Quantifying the societal benefits from telehealth. 21st Successes and Failures in Telehealth conference 2021 (SFT-2021), Online, 3 - 5 November 2021. Brisbane, QLD, Australia: University of Queensland.
2021
Journal Article
Specialist consultation activity and costs in Australia: before and after the introduction of COVID-19 telehealth funding
De Guzman, Keshia R., Caffery, Liam J., Smith, Anthony C. and Snoswell, Centaine L. (2021). Specialist consultation activity and costs in Australia: before and after the introduction of COVID-19 telehealth funding. Journal of Telemedicine and Telecare, 27 (10), 609-614. doi: 10.1177/1357633x211042433
2021
Journal Article
Optimising specialist geriatric medicine services by telehealth
Haydon, Helen M, Caffery, Liam J, Snoswell, Centaine L, Thomas, Emma E, Taylor, Monica, Budge, Marc, Probert, Jacinta and Smith, Anthony C (2021). Optimising specialist geriatric medicine services by telehealth. Journal of Telemedicine and Telecare, 27 (10), 674-679. doi: 10.1177/1357633x211041859
Funding
Current funding
Supervision
Availability
- Dr Centaine Snoswell is:
- Available for supervision
Before you email them, read our advice on how to contact a supervisor.
Available projects
-
Projects available upon discussion
Supervision history
Current supervision
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Master Philosophy
Developing asynchronous pre-recorded pharmacist video-education for cancer care patients
Principal Advisor
-
Doctor Philosophy
AI companions: opportunities and risks for the wellbeing of Australian adolescent girls
Principal Advisor
Other advisors: Dr Helen Haydon, Professor Liam Caffery
-
Master Philosophy
Building grief literacy in residential aged care facilities in rural Far North Queensland as part of a virtual care model.
Associate Advisor
Other advisors: Dr Helen Haydon
-
Doctor Philosophy
Implementing a Medication review pharmacy clinic and the potential impact on patient care.
Associate Advisor
Other advisors: Professor Michael Barras, Dr Holly Foot
Completed supervision
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2024
Doctor Philosophy
Development, implementation, and evaluation of a telepharmacy service for adult patients with cancer
Principal Advisor
Other advisors: Professor Elizabeth Ward
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2023
Doctor Philosophy
Evaluation of the economic factors and clinician drivers impacting telehealth uptake and sustainability in Australian general practice settings
Principal Advisor
Other advisors: Professor Anthony Smith
-
2023
Doctor Philosophy
The development, implementation, and evaluation of a digital occupational violence patient risk assessment tool in the emergency department
Associate Advisor
Other advisors: Dr Amy Johnston
Media
Enquiries
Contact Dr Centaine Snoswell directly for media enquiries about:
- digital health
- health economics
- health services research
- pharmacist
- pharmacy practice
- teledermatology
- telehealth
- telemedicine
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