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2013

Book Chapter

Emotional intelligence and human frailty at work: can we be too emotionally intelligent?

Jordan, Peter J., Troth, Ashlea C. and Ashkanasy, Neal M. (2013). Emotional intelligence and human frailty at work: can we be too emotionally intelligent?. Human Frailties: Wrong Turns on the Drive to Success. (pp. 151-164) edited by Ronald J. Burke, Suzy Fox and Cary L. Cooper. Farnham, Surrey, England: Gower Publishing.

Emotional intelligence and human frailty at work: can we be too emotionally intelligent?

2013

Book Chapter

Emotional labor across five levels of analysis: past, present, future

Ashkanasy, Neal M. and Daus, Catherine S. (2013). Emotional labor across five levels of analysis: past, present, future. Emotional labor in the 21st Century: diverse perspectives on emotion regulation at work. (pp. 282-288) edited by Alicia A. Grandey, James M. Diefendorff and Deborah E. Rupp. Hove, East Sussex, United Kingdom: Routledge.

Emotional labor across five levels of analysis: past, present, future

2013

Book Chapter

The Australian enigma

Ashkanasy, Neal M. (2013). The Australian enigma. Culture and Leadership Across the World: The Globe Book of In-Depth Studies of 25 Societies. (pp. 299-334) New York, USA: Routledge. doi: 10.4324/9780203936665

The Australian enigma

2012

Book Chapter

Individual values and organizational culture during a merger: immovable objects or shifting sands?

Kavanagh, Marie H. and Ashkanasy, Neal M. (2012). Individual values and organizational culture during a merger: immovable objects or shifting sands?. Handbook of Research on Mergers and Acquisitions. (pp. 233-258) Edward Elgar Publishing Ltd.. doi: 10.4337/9781781953655.00016

Individual values and organizational culture during a merger: immovable objects or shifting sands?

2012

Book Chapter

We are all mad in wonderland: an organizational culture framework for emotions and emotional intelligence research

Daus, Catherine S., Dasborough, Marie T., Jordan, Peter J. and Ashkanasy, Neal M. (2012). We are all mad in wonderland: an organizational culture framework for emotions and emotional intelligence research. Experiencing and managing emotions in the workplace. (pp. 375-399) edited by Neal M. Ashkanasy, Charmine E.J. Hartel and Wilfred J. Zerbe. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-9791(2012)0000008019

We are all mad in wonderland: an organizational culture framework for emotions and emotional intelligence research

2012

Book Chapter

Overview: experiencing and managing emotions in the workplace

Ashkanasy, Neal M., Hartel, Charmine E. J. and Zerbe, Wilfred J. (2012). Overview: experiencing and managing emotions in the workplace. Experiencing and Managing Emotions in the Workplace. (pp. 1-10) edited by Neal M. Ashkanasy, Charmine E. J. Hartel and Wilfred J. Zerbe. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-9791(2012)0000008005

Overview: experiencing and managing emotions in the workplace

2012

Book Chapter

Extending relational leadership theory: the role of affective process in shaping leader-follower relationships

Ashkanasy, Neal M., Paulsen, Neil and Tee, Eugene Y. J. (2012). Extending relational leadership theory: the role of affective process in shaping leader-follower relationships. Advancing relational leadership research: a dialogue among perspectives. (pp. 335-359) edited by Mary Uhl-Bien and Sonia M. Ospina. Charlotte, NC, United States: Information Age Publishing.

Extending relational leadership theory: the role of affective process in shaping leader-follower relationships

2012

Book Chapter

Trading in emotions: a closer examination of emotional labor

Peart, Frances M., Roan, Amanda M. and Ashkanasy, Neal M. (2012). Trading in emotions: a closer examination of emotional labor. Experiencing and managing emotions in the workplace. (pp. 279-303) edited by Neal M. Ashkanasy, Charmine E.J. Härtel and Wilfred J. Zerbe. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-9791(2012)0000008015

Trading in emotions: a closer examination of emotional labor

2012

Book Chapter

Fostering creativity in health care: health care workers as agents of creativity

To, March L., Ashkanasy, Neal M. and Fisher, Cynthia D. (2012). Fostering creativity in health care: health care workers as agents of creativity. The innovation imperative in health care organisations : critical role of human resource management in the cost, quality and productivity equation. (pp. 79-97) edited by Peter Spurgeon, Ronald J. Burke and Cary L. Cooper. Cheltenham, U.K.: Edward Elgar Publishing. doi: 10.4337/9781849809849.00014

Fostering creativity in health care: health care workers as agents of creativity

2012

Book Chapter

Individual values and organizational culture during a merger: immovable objects or shifting sands?

Kavanagh, Marie H. and Ashkanasy, Neal M. (2012). Individual values and organizational culture during a merger: immovable objects or shifting sands?. Handbook of research on mergers and acquisitions. (pp. 203-230) edited by Yaakov Weber. Cheltenham, United Kingdom: Edward Elgar.

Individual values and organizational culture during a merger: immovable objects or shifting sands?

2011

Book Chapter

Overview: What have we learned? Ten years on

Härtel, Charmine E. J., Ashkanasy, Neal M. and Zerbe, Wilfred J. (2011). Overview: What have we learned? Ten years on. What have we learned? Ten years on. (pp. 1-12) edited by Charmine E. J. Härtel, Neal M. Ashkanasy and Wilfred J. Zerbe. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-9791(2011)0000007005

Overview: What have we learned? Ten years on

2011

Book Chapter

Integrative case study: Change and stress management at HIA

Tee, Eugene Y. J. and Ashkanasy, Neal M. (2011). Integrative case study: Change and stress management at HIA. Organisational behaviour. (pp. 531-532) edited by Stephen P. Robbins, T. A. Judge, B. Millett and M. Boyle. French's Forrest, N.S.W., Australia: Pearson Australia.

Integrative case study: Change and stress management at HIA

2011

Book Chapter

Healthy human cultures as positive work environments

Hartel, Charmine E. J. and Ashkanasy, Neal M. (2011). Healthy human cultures as positive work environments. The Handbook of Organizational Culture and Climate. (pp. 85-100) edited by Neal M. Ashkanasy, Celeste P. M. Wilderom and Mark F. Peterson. Thousand Oaks, CA, USA: Sage Publications. doi: 10.4135/9781483307961.n6

Healthy human cultures as positive work environments

2011

Book Chapter

A multi-level view of leadership and emotions: Leading with emotional labor

Ashkanasy, Neal M. and Humphrey, Ronald H. (2011). A multi-level view of leadership and emotions: Leading with emotional labor. Sage handbook of leadership. (pp. 365-379) edited by Alan Bryman, David Collinson, Keith Grint, Brad Jackson and Mary Uhl-Bien. London, UK: Sage Publications.

A multi-level view of leadership and emotions: Leading with emotional labor

2011

Book Chapter

Introduction to the Handbook of Organizational Culture and Climate

Ashkanasy, N. M., Wilderom, C. P. M. and Peterson, M. F. (2011). Introduction to the Handbook of Organizational Culture and Climate. The Handbook of Organizational Culture and Climate. (pp. 3-10) edited by Neal M. Ashkanasy, Celeste P. M. Wilderom and Mark F. Peterson. Thousand Oaks, CA USA: Sage Publications. doi: 10.4135/9781483307961.n1

Introduction to the Handbook of Organizational Culture and Climate

2011

Book Chapter

Organizational dynamics and identity: Defining the new paradigm

Ashkanasy, Neal M. (2011). Organizational dynamics and identity: Defining the new paradigm. The Handbook of Organizational Culture and Climate. (pp. 319-322) edited by Neal M. Ashkanasy, Celeste P. M. Wilderom and Mark F. Peterson. Thousand Oaks, CA, USA: Sage Publications. doi: 10.4135/9781483307961.n17

Organizational dynamics and identity: Defining the new paradigm

2010

Book Chapter

A bounded emotionality perspective on organizational change and culture

Ashkanasy, Neal M. and Härtel, Charmine E.J. (2010). A bounded emotionality perspective on organizational change and culture. Emotions in Organizational Behavior. (pp. 355-358) Lawrence Erlbaum Associates. doi: 10.4324/9781410611895

A bounded emotionality perspective on organizational change and culture

2010

Book Chapter

Organizational behavior: An emotions perspective

Härtel, Charmine E.J., Zerbe, Wilfred J. and Ashkanasy, Neal M. (2010). Organizational behavior: An emotions perspective. Emotions in Organizational Behavior. (pp. 1-8) Lawrence Erlbaum Associates. doi: 10.4324/9781410611895

Organizational behavior: An emotions perspective

2010

Book Chapter

What an emotions perspective of organizational behavior offers

Härtel, Charmine E.J., Ashkanasy, Neal M. and Zerbe, Wilfred J. (2010). What an emotions perspective of organizational behavior offers. Emotions in Organizational Behavior. (pp. 359-367) Lawrence Erlbaum Associates. doi: 10.4324/9781410611895

What an emotions perspective of organizational behavior offers

2010

Book Chapter

A bounded emotionality perspective on interpersonal behavior in organizations

Ashkanasy, Neal M. and Zerbe, Wilfred J. (2010). A bounded emotionality perspective on interpersonal behavior in organizations. Emotions in Organizational Behavior. (pp. 183-185) Lawrence Erlbaum Associates. doi: 10.4324/9781410611895

A bounded emotionality perspective on interpersonal behavior in organizations