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2013 Book Chapter The Australian enigmaAshkanasy, Neal M. (2013). The Australian enigma. Culture and Leadership Across the World: The Globe Book of In-Depth Studies of 25 Societies. (pp. 299-334) New York, USA: Routledge. doi: 10.4324/9780203936665 |
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2013 Book Chapter Emotional labor across five levels of analysis: past, present, futureAshkanasy, Neal M. and Daus, Catherine S. (2013). Emotional labor across five levels of analysis: past, present, future. Emotional labor in the 21st Century: diverse perspectives on emotion regulation at work. (pp. 282-288) edited by Alicia A. Grandey, James M. Diefendorff and Deborah E. Rupp. Hove, East Sussex, United Kingdom: Routledge. |
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2013 Book Chapter The role of perceptions, appraisals and anticipated emotions in shaping reporting behavior in response to wrongdoingEdwards, Marissa S., Lawrence, Sandra A. and Ashkanasy, Neal M. (2013). The role of perceptions, appraisals and anticipated emotions in shaping reporting behavior in response to wrongdoing. Voice and Whistleblowing in Organizations: Overcoming Fear, Fostering Courage and Unleashing Candour. (pp. 254-277) edited by Ronald J. Burke and Cary L. Cooper. Cheltenham, Glos, United Kingdom: Edward Elgar. doi: 10.4337/9781781005927 |
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2013 Book Chapter Emotions and devianceMichalak, Rebecca and Ashkanasy, Neal M. (2013). Emotions and deviance. Deviant and criminal behavior in the workplace. (pp. 19-49) edited by Steven M. Elias. New York , NY, United States: New York University Press. |
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2013 Book Chapter Individual sources, dynamics, and expressions of emotionZerbe, Wilfred J., Ashkanasy, Neal M. and Haertel, Charmine E. J. (2013). Individual sources, dynamics, and expressions of emotion. Individual sources, dynamics, and expressions of emotion. (pp. 1-6) edited by Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel. Bingley, United Kingdom: Emerald Group Publishing Limited. doi: 10.1108/S1746-9791(2013)0000009004 |
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2013 Book Chapter The 'managed heart' of leaders: the role of emotional intelligencePeart, Frances M., Roan, Amanda and Ashkanasy, Neal M. (2013). The 'managed heart' of leaders: the role of emotional intelligence. Leadership as emotional labour: management and the managed heart. (pp. 106-128) edited by Marian Iszatt-White. London : New York: Routledge. doi: 10.4324/9780203098400 |
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2013 Book Chapter Reflections and Projections from Pioneers in Emotions ResearchAshforth, Blake E., Humphrey, Ronald H., Ashkanasy, Neal M., Daus, Catherine S., Gross, James J., Rafael, Anat and Wharton, Amy S. (2013). Reflections and Projections from Pioneers in Emotions Research. Emotional Labor in the 21st Century: Diverse Perspectives on Emotion Regulation at Work. (pp. 274-305) Abingdon, Oxon, United Kingdom: Taylor and Francis. doi: 10.4324/9780203100851 |
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2013 Book Chapter Emotional intelligence and human frailty at work: can we be too emotionally intelligent?Jordan, Peter J., Troth, Ashlea C. and Ashkanasy, Neal M. (2013). Emotional intelligence and human frailty at work: can we be too emotionally intelligent?. Human Frailties: Wrong Turns on the Drive to Success. (pp. 151-164) edited by Ronald J. Burke, Suzy Fox and Cary L. Cooper. Farnham, Surrey, England: Gower Publishing. |
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2012 Book Chapter Trading in emotions: a closer examination of emotional laborPeart, Frances M., Roan, Amanda M. and Ashkanasy, Neal M. (2012). Trading in emotions: a closer examination of emotional labor. Experiencing and managing emotions in the workplace. (pp. 279-303) edited by Neal M. Ashkanasy, Charmine E.J. Härtel and Wilfred J. Zerbe. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-9791(2012)0000008015 |
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2012 Book Chapter Fostering creativity in health care: health care workers as agents of creativityTo, March L., Ashkanasy, Neal M. and Fisher, Cynthia D. (2012). Fostering creativity in health care: health care workers as agents of creativity. The innovation imperative in health care organisations : critical role of human resource management in the cost, quality and productivity equation. (pp. 79-97) edited by Peter Spurgeon, Ronald J. Burke and Cary L. Cooper. Cheltenham, U.K.: Edward Elgar Publishing. doi: 10.4337/9781849809849.00014 |
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2012 Book Chapter Individual values and organizational culture during a merger: immovable objects or shifting sands?Kavanagh, Marie H. and Ashkanasy, Neal M. (2012). Individual values and organizational culture during a merger: immovable objects or shifting sands?. Handbook of research on mergers and acquisitions. (pp. 203-230) edited by Yaakov Weber. Cheltenham, United Kingdom: Edward Elgar. |
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2012 Book Chapter Individual values and organizational culture during a merger: immovable objects or shifting sands?Kavanagh, Marie H. and Ashkanasy, Neal M. (2012). Individual values and organizational culture during a merger: immovable objects or shifting sands?. Handbook of Research on Mergers and Acquisitions. (pp. 233-258) Edward Elgar Publishing Ltd.. doi: 10.4337/9781781953655.00016 |
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2012 Book Chapter We are all mad in wonderland: an organizational culture framework for emotions and emotional intelligence researchDaus, Catherine S., Dasborough, Marie T., Jordan, Peter J. and Ashkanasy, Neal M. (2012). We are all mad in wonderland: an organizational culture framework for emotions and emotional intelligence research. Experiencing and managing emotions in the workplace. (pp. 375-399) edited by Neal M. Ashkanasy, Charmine E.J. Hartel and Wilfred J. Zerbe. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-9791(2012)0000008019 |
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2012 Book Chapter Overview: experiencing and managing emotions in the workplaceAshkanasy, Neal M., Hartel, Charmine E. J. and Zerbe, Wilfred J. (2012). Overview: experiencing and managing emotions in the workplace. Experiencing and Managing Emotions in the Workplace. (pp. 1-10) edited by Neal M. Ashkanasy, Charmine E. J. Hartel and Wilfred J. Zerbe. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-9791(2012)0000008005 |
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2012 Book Chapter Extending relational leadership theory: the role of affective process in shaping leader-follower relationshipsAshkanasy, Neal M., Paulsen, Neil and Tee, Eugene Y. J. (2012). Extending relational leadership theory: the role of affective process in shaping leader-follower relationships. Advancing relational leadership research: a dialogue among perspectives. (pp. 335-359) edited by Mary Uhl-Bien and Sonia M. Ospina. Charlotte, NC, United States: Information Age Publishing. |
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2011 Book Chapter Organizational dynamics and identity: Defining the new paradigmAshkanasy, Neal M. (2011). Organizational dynamics and identity: Defining the new paradigm. The Handbook of Organizational Culture and Climate. (pp. 319-322) edited by Neal M. Ashkanasy, Celeste P. M. Wilderom and Mark F. Peterson. Thousand Oaks, CA, USA: Sage Publications. doi: 10.4135/9781483307961.n17 |
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2011 Book Chapter Overview: What have we learned? Ten years onHärtel, Charmine E. J., Ashkanasy, Neal M. and Zerbe, Wilfred J. (2011). Overview: What have we learned? Ten years on. What have we learned? Ten years on. (pp. 1-12) edited by Charmine E. J. Härtel, Neal M. Ashkanasy and Wilfred J. Zerbe. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-9791(2011)0000007005 |
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2011 Book Chapter Integrative case study: Change and stress management at HIATee, Eugene Y. J. and Ashkanasy, Neal M. (2011). Integrative case study: Change and stress management at HIA. Organisational behaviour. (pp. 531-532) edited by Stephen P. Robbins, T. A. Judge, B. Millett and M. Boyle. French's Forrest, N.S.W., Australia: Pearson Australia. |
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2011 Book Chapter Healthy human cultures as positive work environmentsHartel, Charmine E. J. and Ashkanasy, Neal M. (2011). Healthy human cultures as positive work environments. The Handbook of Organizational Culture and Climate. (pp. 85-100) edited by Neal M. Ashkanasy, Celeste P. M. Wilderom and Mark F. Peterson. Thousand Oaks, CA, USA: Sage Publications. doi: 10.4135/9781483307961.n6 |
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2011 Book Chapter A multi-level view of leadership and emotions: Leading with emotional laborAshkanasy, Neal M. and Humphrey, Ronald H. (2011). A multi-level view of leadership and emotions: Leading with emotional labor. Sage handbook of leadership. (pp. 365-379) edited by Alan Bryman, David Collinson, Keith Grint, Brad Jackson and Mary Uhl-Bien. London, UK: Sage Publications. |
