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Dr Len Coote
Dr

Len Coote

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Overview

Background

Len Coote holds the rank of Associate Professor in The University of Queensland Business School. His primary academic contribution is to the study of economic choices, which are ubiquitous in marketing (e.g., consider the decisions to install solar panels, purchase private health insurance, and use toll roads—to name just a few). Together with his academic collaborators, he developed a very general and flexible model for studying decision making and choice. The model integrates the mathematics of Daniel McFadden’s (UC Berkeley) conditional logistic regression and Karl Joreskog’s (Uppsala) linear structural relations models.

Len’s primary teaching interests are in quantitative marketing, which is a precursor to the new discipline of business analytics. In his opinion, today’s business school students need greater “data literacy” and business schools must place greater emphasis on equipping students to succeed in a world of artificial intelligence and big data. The methods of business analytics—data visualisation, machine learning, optimisation methods, predictive analytics, text mining, and web analytics—have much application to solving business and marketing problems. Len is passionate about bringing these methods to a new generation of business school students.

For the past 10 years, Len has performed several valued service roles at the University of Queensland. He served as Acting Dean of the UQ Business School for 1.5 years through to December, 2017. Before that he served as Deputy Dean of the Business School (1.5 years) and Head of the Marketing Discipline (7 years). As Acting Dean, Len was committed to understanding the needs of business and responding to those needs by introducing advanced and innovative programs. The introduction of the Bachelor of Advanced Business (Honours) program reflects this commitment.

Len is an active participant in community service roles. For example, he is the Vice-Chair of the Australian Consortium for Social and Political Research, Inc. ACSPRI is a non-profit consortium of Australian universities. Its mission is to improve the quality of research in the social and behavioural sciences and encourage Australian governments to take an evidence-based approach to policymaking. Before serving in the role of Vice-Chair, he was an instructor on ACSPRI’s summer and winter programs for circa 10 years (teaching courses on structural equations with latent variables).

Availability

Dr Len Coote is:
Available for supervision
Media expert

Fields of research

Qualifications

  • Bachelor (Honours), Queensland University of Technology
  • Doctor of Philosophy, Queensland University of Technology

Works

Search Professor Len Coote’s works on UQ eSpace

71 works between 1999 and 2024

61 - 71 of 71 works

2001

Journal Article

An empirical investigation into entrepreneurship and organizational innovation-based competitive strategy

Weerawardena, Jay and Coote, Leonard (2001). An empirical investigation into entrepreneurship and organizational innovation-based competitive strategy. Journal of Research in Marketing and Entrepreneurship, 3 (1), 51-70. doi: 10.1108/14715200180001477

An empirical investigation into entrepreneurship and organizational innovation-based competitive strategy

2001

Conference Publication

The determinants of customer loyalty in a service context

Coote, L. V. and Rowe, A. (2001). The determinants of customer loyalty in a service context. Bergen, Norway, May 8th -11th ,2001. Bergen Norway: Norwegian School of Economics and Business Administration.

The determinants of customer loyalty in a service context

2001

Conference Publication

The impact of self-service technology and interpersonal service on customer satisfaction

Rowe, A. and Coote, L. V. (2001). The impact of self-service technology and interpersonal service on customer satisfaction. Bergen, Norway, May 8th -11th ,2001. Bergen Norway: Norwegian School of Economics and Business Administration.

The impact of self-service technology and interpersonal service on customer satisfaction

2000

Conference Publication

An investigation into the antecedents of organizational citizenship behaviours

Ackfeldt, A. L. and Coote, L. V. (2000). An investigation into the antecedents of organizational citizenship behaviours. ANZMAC 2000, Gold Coast, Australia, 28 Nov - 1 Dec 2000. Gold Coast, Queensland: Griffith University.

An investigation into the antecedents of organizational citizenship behaviours

2000

Conference Publication

An investigation into the antecedents of service orientation

Coote, L. V. (2000). An investigation into the antecedents of service orientation. ANZMAC 2000, Gold Coast, Queensland, 28 Nov - 1 Dec 2000. Gold Coast: Griffith University.

An investigation into the antecedents of service orientation

2000

Conference Publication

Trust, commitment and attitudinal brand loyalty: Key constructs in business-to-business relationships

Bennett, R., McColl-Kennedy, J. R. and Coote, L. V. (2000). Trust, commitment and attitudinal brand loyalty: Key constructs in business-to-business relationships. Australian and New Zealand Marketing Academy Conference (ANZMAC 2000), Gold Coast, Australia, 28 November - 1 December, 2000. Gold Coast, Australia: Australian and New Zealand Marketing Academy Management.

Trust, commitment and attitudinal brand loyalty: Key constructs in business-to-business relationships

2000

Conference Publication

A structural model of brand loyalty

Bennett, R., Coote, L. V. and Dann, S. (2000). A structural model of brand loyalty. British Academy of Management Annual Conference, Edinburgh, UK, 13-15 Sept 2000. Edinburgh, UK: University of Edinburgh.

A structural model of brand loyalty

2000

Conference Publication

Measuring satisfaction with interpersonal service and self-service technology

Rowe, A. and Coote, L. V. (2000). Measuring satisfaction with interpersonal service and self-service technology. ANZMAC 2000, Gold Coast, Queensland, 28 Nov - 1 Dec 2000. Gold Coast, Queensland: Griffith University.

Measuring satisfaction with interpersonal service and self-service technology

2000

Conference Publication

Organizational innovation and sustained competitive advantage: A conceptual model and research propositions

Weerawardena, J., Coote, L. V. and Henderson, K. V. (2000). Organizational innovation and sustained competitive advantage: A conceptual model and research propositions. Sixtieth Annual Meeting of the Academy of Management, Toronto, Canada, 04-09 August 2000. Toronto, Canada: Academy of Management.

Organizational innovation and sustained competitive advantage: A conceptual model and research propositions

2000

Conference Publication

Determinants of selectivity in industrial relationships

Coote, L. V. (2000). Determinants of selectivity in industrial relationships. ANZMAC 2000, Gold Coast, 28 Nov - 1 Dec 2000. Gold Coast, Queensland: Griffith University.

Determinants of selectivity in industrial relationships

1999

Conference Publication

The role of distinctive capabilities in organizational innovation and sustainable competitive advantage

Weerawardena, J., Coote, L. V. and Henderson, K. V. (1999). The role of distinctive capabilities in organizational innovation and sustainable competitive advantage. ANZMAC'99: Marketing in the New Millennium, Univ. of NSW, Sydney, November 28 - December 1, 1999. Sydney: School of Marketing, University of NSW.

The role of distinctive capabilities in organizational innovation and sustainable competitive advantage

Funding

Past funding

  • 2016 - 2020
    Dynamic relations between values and consumer behaviour: age and life-stage (ARC Linkage Project administered by the University of Western Australia)
    University of Western Australia
    Open grant
  • 2016 - 2022
    Modelling Multidimensional Multiparty Decisions to Improve Outcomes
    ARC Discovery Projects
    Open grant
  • 2008 - 2010
    Latent variable modelling of discrete choice experiments (ARC Discovery Project administered by University of Technology, Sydney)
    University of Technology Sydney
    Open grant
  • 2004 - 2007
    Internet companies and consumer behaviour: A study of consumer-company identification and word of mouth communication
    ARC Linkage Projects
    Open grant
  • 2004 - 2005
    The Role Of Word-Of -Mouth Communication Processes in Internet Based Product Diffusion: Marketing Potentialities and Limitations
    UQ FirstLink Scheme
    Open grant
  • 2000 - 2003
    Relationship Management, Interorganisational Learning and Supplier Performance
    UQ New Staff Research Start-Up Fund
    Open grant

Supervision

Availability

Dr Len Coote is:
Available for supervision

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Supervision history

Current supervision

  • Doctor Philosophy

    Artificial Intelligence Impacts on End Users Choices and Customer Experience in the Food and Beverage Sector

    Associate Advisor

    Other advisors: Professor Janet McColl-Kennedy

Completed supervision

Media

Enquiries

Contact Dr Len Coote directly for media enquiries about:

  • Applied statistics
  • Business marketing
  • Business modelling
  • Business research methods
  • Consumer - decision making
  • Consumer choice
  • Industrial marketing
  • Marketing
  • Modelling - consumer preferences
  • Research - business

Need help?

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communications@uq.edu.au