
Overview
Background
Len Coote holds the rank of Associate Professor in The University of Queensland Business School. His primary academic contribution is to the study of economic choices, which are ubiquitous in marketing (e.g., consider the decisions to install solar panels, purchase private health insurance, and use toll roads—to name just a few). Together with his academic collaborators, he developed a very general and flexible model for studying decision making and choice. The model integrates the mathematics of Daniel McFadden’s (UC Berkeley) conditional logistic regression and Karl Joreskog’s (Uppsala) linear structural relations models.
Len’s primary teaching interests are in quantitative marketing, which is a precursor to the new discipline of business analytics. In his opinion, today’s business school students need greater “data literacy” and business schools must place greater emphasis on equipping students to succeed in a world of artificial intelligence and big data. The methods of business analytics—data visualisation, machine learning, optimisation methods, predictive analytics, text mining, and web analytics—have much application to solving business and marketing problems. Len is passionate about bringing these methods to a new generation of business school students.
For the past 10 years, Len has performed several valued service roles at the University of Queensland. He served as Acting Dean of the UQ Business School for 1.5 years through to December, 2017. Before that he served as Deputy Dean of the Business School (1.5 years) and Head of the Marketing Discipline (7 years). As Acting Dean, Len was committed to understanding the needs of business and responding to those needs by introducing advanced and innovative programs. The introduction of the Bachelor of Advanced Business (Honours) program reflects this commitment.
Len is an active participant in community service roles. For example, he is the Vice-Chair of the Australian Consortium for Social and Political Research, Inc. ACSPRI is a non-profit consortium of Australian universities. Its mission is to improve the quality of research in the social and behavioural sciences and encourage Australian governments to take an evidence-based approach to policymaking. Before serving in the role of Vice-Chair, he was an instructor on ACSPRI’s summer and winter programs for circa 10 years (teaching courses on structural equations with latent variables).
Availability
- Dr Len Coote is:
- Available for supervision
- Media expert
Fields of research
Qualifications
- Bachelor (Honours), Queensland University of Technology
- Doctor of Philosophy, Queensland University of Technology
Works
Search Professor Len Coote’s works on UQ eSpace
2001
Journal Article
An empirical investigation into entrepreneurship and organizational innovation-based competitive strategy
Weerawardena, Jay and Coote, Leonard (2001). An empirical investigation into entrepreneurship and organizational innovation-based competitive strategy. Journal of Research in Marketing and Entrepreneurship, 3 (1), 51-70. doi: 10.1108/14715200180001477
2001
Conference Publication
The determinants of customer loyalty in a service context
Coote, L. V. and Rowe, A. (2001). The determinants of customer loyalty in a service context. Bergen, Norway, May 8th -11th ,2001. Bergen Norway: Norwegian School of Economics and Business Administration.
2001
Conference Publication
The impact of self-service technology and interpersonal service on customer satisfaction
Rowe, A. and Coote, L. V. (2001). The impact of self-service technology and interpersonal service on customer satisfaction. Bergen, Norway, May 8th -11th ,2001. Bergen Norway: Norwegian School of Economics and Business Administration.
2000
Conference Publication
An investigation into the antecedents of organizational citizenship behaviours
Ackfeldt, A. L. and Coote, L. V. (2000). An investigation into the antecedents of organizational citizenship behaviours. ANZMAC 2000, Gold Coast, Australia, 28 Nov - 1 Dec 2000. Gold Coast, Queensland: Griffith University.
2000
Conference Publication
An investigation into the antecedents of service orientation
Coote, L. V. (2000). An investigation into the antecedents of service orientation. ANZMAC 2000, Gold Coast, Queensland, 28 Nov - 1 Dec 2000. Gold Coast: Griffith University.
2000
Conference Publication
Trust, commitment and attitudinal brand loyalty: Key constructs in business-to-business relationships
Bennett, R., McColl-Kennedy, J. R. and Coote, L. V. (2000). Trust, commitment and attitudinal brand loyalty: Key constructs in business-to-business relationships. Australian and New Zealand Marketing Academy Conference (ANZMAC 2000), Gold Coast, Australia, 28 November - 1 December, 2000. Gold Coast, Australia: Australian and New Zealand Marketing Academy Management.
2000
Conference Publication
A structural model of brand loyalty
Bennett, R., Coote, L. V. and Dann, S. (2000). A structural model of brand loyalty. British Academy of Management Annual Conference, Edinburgh, UK, 13-15 Sept 2000. Edinburgh, UK: University of Edinburgh.
2000
Conference Publication
Measuring satisfaction with interpersonal service and self-service technology
Rowe, A. and Coote, L. V. (2000). Measuring satisfaction with interpersonal service and self-service technology. ANZMAC 2000, Gold Coast, Queensland, 28 Nov - 1 Dec 2000. Gold Coast, Queensland: Griffith University.
2000
Conference Publication
Organizational innovation and sustained competitive advantage: A conceptual model and research propositions
Weerawardena, J., Coote, L. V. and Henderson, K. V. (2000). Organizational innovation and sustained competitive advantage: A conceptual model and research propositions. Sixtieth Annual Meeting of the Academy of Management, Toronto, Canada, 04-09 August 2000. Toronto, Canada: Academy of Management.
2000
Conference Publication
Determinants of selectivity in industrial relationships
Coote, L. V. (2000). Determinants of selectivity in industrial relationships. ANZMAC 2000, Gold Coast, 28 Nov - 1 Dec 2000. Gold Coast, Queensland: Griffith University.
1999
Conference Publication
The role of distinctive capabilities in organizational innovation and sustainable competitive advantage
Weerawardena, J., Coote, L. V. and Henderson, K. V. (1999). The role of distinctive capabilities in organizational innovation and sustainable competitive advantage. ANZMAC'99: Marketing in the New Millennium, Univ. of NSW, Sydney, November 28 - December 1, 1999. Sydney: School of Marketing, University of NSW.
Funding
Past funding
Supervision
Availability
- Dr Len Coote is:
- Available for supervision
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Supervision history
Current supervision
-
Doctor Philosophy
Artificial Intelligence Impacts on End Users Choices and Customer Experience in the Food and Beverage Sector
Associate Advisor
Other advisors: Professor Janet McColl-Kennedy
Completed supervision
-
2022
Doctor Philosophy
Product packaging, perceived wastefulness, and consumer choice
Principal Advisor
-
2018
Doctor Philosophy
Understanding the structure of preference heterogeneity in public transport and air travel using structural choice modelling
Principal Advisor
-
2017
Doctor Philosophy
Structural Choice Modelling of Discrete Choice Experiments: Evaluating Accuracy and Predictive Validity
Principal Advisor
-
2013
Doctor Philosophy
Consumer Preference for Sustainability
Principal Advisor
Other advisors: Dr Josephine Previte
-
2004
Doctor Philosophy
THE EFFECT OF SERVICE DELIVERY MODE ON CONSUMER SATISFACTION AND CONSUMER COMMITMENT.
Principal Advisor
Other advisors: Professor Janet McColl-Kennedy
-
2020
Doctor Philosophy
An Extension and Test of The Evaluability Hypothesis
Associate Advisor
Other advisors: Associate Professor Nicole Hartley
-
2020
Doctor Philosophy
Understanding healthcare customers' goals and behaviours
Associate Advisor
Other advisors: Professor Janet McColl-Kennedy
-
2019
Doctor Philosophy
Modelling Joint Decision-Making The Case of Australian Higher Education
Associate Advisor
-
2018
Doctor Philosophy
Influences on consumer information sharing and privacy choices in online social networking
Associate Advisor
Other advisors: Dr Josephine Previte
-
2016
Doctor Philosophy
Understanding consumer-citizen resource integration in social networks
Associate Advisor
Other advisors: Professor Janet McColl-Kennedy
-
2014
Doctor Philosophy
The Economic Valuation of Culture in Singapore: Case Studies of the Singapore Arts Festivals, National Museum and the Esplanade-Theatres on the Bay
Associate Advisor
Other advisors: Associate Professor Renuka Mahadevan
-
2009
Doctor Philosophy
Ambushers or sponsors? An examination of sponsorship linked advertising
Associate Advisor
-
2009
Doctor Philosophy
A Pluralistic Analysis of Housing Renovation Choices in Brisbane
Associate Advisor
Other advisors: Dr Peter Earl
-
2004
Doctor Philosophy
Organisational learning strategy to maximise innovation in senior executive teams
Associate Advisor
Media
Enquiries
Contact Dr Len Coote directly for media enquiries about:
- Applied statistics
- Business marketing
- Business modelling
- Business research methods
- Consumer - decision making
- Consumer choice
- Industrial marketing
- Marketing
- Modelling - consumer preferences
- Research - business
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