
Overview
Background
I am a senior researcher with cross-disciplinary expertise in health economics, pharmacy practice, and virtual health solutions. I am passionate about optimising healthcare outcomes by developing economically sustainable services that use technology and artificial intelligence to empower patients. My work explores the economic efficiency of implementing either virtual health or advanced-scope clinician initiatives within the Australian health system to improve patient care.
I am also a clinical pharmacist with more than a decade of experience in patient care and clinician training. I am a health economist at the UQ Centre for Online Health, and I lead the research work in the Pharmacy Department at the Princess Alexandra Hospital in Brisbane.
Availability
- Dr Centaine Snoswell is:
- Available for supervision
- Media expert
Fields of research
Qualifications
- Bachelor of Pharmacy, The University of Queensland
- Masters (Coursework) of Public Health, The University of Queensland
- Doctor of Philosophy, The University of Queensland
- Graduate Certificate in Economics, University of New England Australia
Research impacts
I am nationally and internationally recognised for my research work in pharmacy practice, telehealth, and smoking cessation. My work in these areas have been cited in policy documents from the UN OECD, the EU, The US Congress, the UK Government, RVM (German national telehealth policy), RAND Corporation, Memorial Sloan Kettering Centre and the Netherlands National Institute for Public Health. Selected specific examples include:
• Telehealth (58+ articles): I am the leading Australian health economist in the areas of telehealth and virtual health care. My extensive work in this space resulted in the Australian Productivity Commissioner reaching out to me in 2023 to support their telehealth commission and their review of funding. Similarly, in 2020 I led a consultancy for the Australian Primary Healthcare Commission where we wrote a report characterising the current state of telehealth and outlining suggestions for the primary care 10 year plan. In 2020 I created a public facing webpage to track telehealth MBS uptake in Australia during the COVID pandemic which is still live and continues to receive hundreds of views per month, and has resulted in five+ academic publications (including a Viewpoint article in JAMA) and 40+ grey literature citations.
• Pharmacy Practice (32+ articles): My pharmacy research has resulted in Queensland Health investing over $3M AUD to create 20 permanent advanced scope positions, including a full-time smoking cessation pharmacist for Metro North in Brisbane. These health service evaluations are published in international peer-reviewed journals, serving as roadmaps for other domestic and international health services. My research also resulted in legislative changes to the 2021 QLD Medicines and Poisons Regulations, and has enabled over 6,200 advanced scope pharmacist inpatient interactions, and 13,800 outpatient interactions since commencement. In recognition of my expertise, I was one of the nationally recognized experts invited to contribute to the Sustainability themes in the 2024 AdPhA Pharmacy Forecast Australia report.
• Smoking Cessation (6+ articles): My research in hospital-based pharmacist-led smoking cessation breif interventions has demonstrated the effectiveness of pharmacists within this advanced scope role, and resulted in implementation of pharmacists into this role in Queensland. Between 2020-2023 I was part of a selected team of world experts led by Prof Gartner and Dr Puljevic that collated evidence for the World Health Organisation WHO clinical treatment guideline for tobacco cessation in adults, contributing primarily to the evidence regarding text messaging programs (i.e. asynchronous telehealth).
Works
Search Professor Centaine Snoswell’s works on UQ eSpace
2019
Conference Publication
15 years of telepaediatrics: data discoveries and service successes
Smith, Anthony C., De Guzman, Keshia, Snoswell, Centaine L. and Caffery, Liam J. (2019). 15 years of telepaediatrics: data discoveries and service successes. 11th Health Services and Policy Research Conference, arranged by the Health Services Research Association of Australia and New Zealand (HSRAANZ), Auckland, New Zealand, 4-6 December 2019.
2019
Conference Publication
Pharmacists and pharmacy technicians' accuracy checking proficiency: results of a meta-analysis
De Guzman, Keshia and Snoswell, Centaine L. (2019). Pharmacists and pharmacy technicians' accuracy checking proficiency: results of a meta-analysis. The Society of Hospital Pharmacists of Australia (SHPA) Qld Branch: 2019 Pharmacy Research Symposium, Brisbane, Australia, 26 October 2019.
2019
Conference Publication
Why telehealth integration doesn't always save money for the health system
Snoswell, C. L., Taylor, M. L. and Caffery, L. J. (2019). Why telehealth integration doesn't always save money for the health system. 11th Health Services and Policy Research Conference, arranged by the Health Services Research Association of Australia and New Zealand (HSRAANZ), Auckland, New Zealand, 4-6 December 2019.
2019
Conference Publication
Creating a sustainable health system: the role of telehealth
Snoswell, Centaine L., Caffery, Liam J., Smith, Carolynn L., Gray, Len C. and Zurynski, Yvonne A. (2019). Creating a sustainable health system: the role of telehealth. Asia-Pacific Health Leadership Congress, Gold Coast, Australia, 9-11 October 2019.
2019
Conference Publication
Changes in service costs and time efficiencies when technicians practice at advanced scope, a systematic review
Banks, Vivien, Snoswell, Centaine L. and Barras, Michael (2019). Changes in service costs and time efficiencies when technicians practice at advanced scope, a systematic review. The Society of Hospital Pharmacists of Australia (SHPA) Qld Branch: 2019 Pharmacy Research Symposium, Brisbane, Australia, 26 October 2019.
2019
Conference Publication
Eliciting telehealth preferences using Inverse Reinforcement Learning for an immunology outpatient clinic
Snoswell, Aaron J. and Snoswell, Centaine L. (2019). Eliciting telehealth preferences using Inverse Reinforcement Learning for an immunology outpatient clinic. In: Successes and Failures in Telehealth Conference, Gold Coast, Australia, (). 21-23 October 2019.
2019
Conference Publication
Pharmacy technicians practicing at advanced scope, who benefits?
Snoswell, Centaine L., Barras, Michael and Banks, Vivien (2019). Pharmacy technicians practicing at advanced scope, who benefits?. Medicines Management 2019: 45th SHPA Conference 2019, Gold Coast, QLD Australia, 15th November 2019.
2019
Conference Publication
Technician Intervention to prevent out of date heparin being supplied to the wards
Tisdall, Julia and Snoswell, Centaine L. (2019). Technician Intervention to prevent out of date heparin being supplied to the wards. The Society of Hospital Pharmacists of Australia (SHPA) Qld Branch: 2019 Pharmacy Research Symposium, Brisbane, Australia, 26 October 2019.
2019
Conference Publication
Does the convenience created by telehealth reduce failure to attend rates in the outpatient setting?
Snoswell, Centaine L. (2019). Does the convenience created by telehealth reduce failure to attend rates in the outpatient setting?. 2019 International Health Economics Association (iHEA) World Congress, Basel, Switzerland, 13-17 July 2019.
2019
Conference Publication
Test automation tool to augment clinical practice in a digital hospital: pharmacist user experience
Van Garderen, Aaron and Snoswell, Centaine L. (2019). Test automation tool to augment clinical practice in a digital hospital: pharmacist user experience. The Society of Hospital Pharmacists of Australia (SHPA) Qld Branch: 2019 Pharmacy Research Symposium, Brisbane, Australia, 26 October 2019.
2018
Other Outputs
Economic evaluation and acceptability of teledermoscopy for skin cancer in Australia
Snoswell, Centaine L. (2018). Economic evaluation and acceptability of teledermoscopy for skin cancer in Australia. PhD Thesis, School of Pharmacy, The University of Queensland. doi: 10.14264/uql.2019.83
2018
Journal Article
Direct-to-consumer mobile teledermoscopy for skin cancer screening: Preliminary results demonstrating willingness-to-pay in Australia
Snoswell, Centaine L, Whitty, Jennifer A., Caffery, Liam J., Loescher, Lois J., Gillespie, Nicole and Janda, Monika (2018). Direct-to-consumer mobile teledermoscopy for skin cancer screening: Preliminary results demonstrating willingness-to-pay in Australia. Journal of Telemedicine and Telecare, 24 (10), 683-689. doi: 10.1177/1357633X18799582
2018
Journal Article
What do Australian dermatologists expect to be paid for store-and-forward teledermoscopy? A preliminary investigation
Snoswell, Centaine L., Whitty, Jennifer A., Caffery, Liam J., Finnane, Anna and Soyer, H. Peter (2018). What do Australian dermatologists expect to be paid for store-and-forward teledermoscopy? A preliminary investigation. Journal of Telemedicine and Telecare, 25 (7), 438-444. doi: 10.1177/1357633X18776766
2018
Journal Article
Cost-effectiveness of skin cancer referral and consultation using teledermoscopy in Australia
Snoswell, Centaine L., Caffery, Liam J., Whitty, Jennifer A., Soyer, H. Peter and Gordon, Louisa G. (2018). Cost-effectiveness of skin cancer referral and consultation using teledermoscopy in Australia. JAMA Dermatology, 154 (6), E1-E7. doi: 10.1001/jamadermatol.2018.0855
2018
Journal Article
On the use of reinforcement learning for testing game mechanics
Snoswell, Aaron J. and Snoswell, Centaine L. (2018). On the use of reinforcement learning for testing game mechanics. Computers in Entertainment.
2018
Conference Publication
Is a UK trained accuracy checking pharmacy assistant as proficient and efficient as an Australian Pharmacist?
Flor, Melynda , Snoswell, Centaine L. , Tessier, Cameron , Rantanjee, Sunita , Hale, Andrew , Matthews, Andrew , Nissen, Lisa and Coombes, Ian (2018). Is a UK trained accuracy checking pharmacy assistant as proficient and efficient as an Australian Pharmacist?. Medicines Management 2018, the 44th SHPA National Conference, Brisbane, QLD, Australia, 22-25 November 2018. The Society of Hospital Pharmacists of Australia (SHPA).
2018
Conference Publication
Advancing pharmacy assistant roles by saving on medication waste
Tisdall, Julia , Snoswell, Centaine L. , Edmonds, Michelle and McKenzie, Alana (2018). Advancing pharmacy assistant roles by saving on medication waste. Medicines Management 2018, the 44th SHPA National Conference, Brisbane, QLD, Australia, 22-25 November 2018. The Society of Hospital Pharmacists of Australia (SHPA).
2018
Conference Publication
Consumer willingness-to-pay and preference for skin cancer screening services in Australia
Snoswell, Centaine L., Whitty, Jennifer A., Caffery, Liam J., Loescher, L., Gillespie, Nicole, Vagenas, D., Soyer, H. Peter and Janda, Monika (2018). Consumer willingness-to-pay and preference for skin cancer screening services in Australia. ISPOR Asia Pacific 2018, Tokyo, Japan, 8-11 September 2018. NEW YORK: ELSEVIER SCIENCE INC. doi: 10.1016/j.jval.2018.07.542
2018
Conference Publication
Consumer preferences for skin cancer detection - probability of teledermoscopy service uptake and willingness-to-pay
Snoswell, Centaine L., Whitty, Jennifer A., Caffery, Liam J., Loescher, Lois, Gillespie, Nicole, Vagenas, Dimitrios, Soyer, H. Peter and Janda, Monika (2018). Consumer preferences for skin cancer detection - probability of teledermoscopy service uptake and willingness-to-pay. Successes and Failures in Telehealth Conference 2018, Darwin, Australia, 22-24 October 2018.
2018
Conference Publication
Is a UK-trained accuracy checking pharmacy assistant as proficient and efficient as an Australian Pharmacist? (poster)
Flor, Melynda , Snoswell, Centaine L. , Tessier, Cameron , Rantanjee, Sunita , Hale, Andrew , Matthews, Andrew , Nissen, Lisa and Coombes, Ian (2018). Is a UK-trained accuracy checking pharmacy assistant as proficient and efficient as an Australian Pharmacist? (poster). 27th annual RBWH healthcare symposium, Brisbane QLD Australia, 11-13 September 2018. Metro North Hospital and Health Service:
Funding
Current funding
Supervision
Availability
- Dr Centaine Snoswell is:
- Available for supervision
Before you email them, read our advice on how to contact a supervisor.
Available projects
-
Projects available upon discussion
Supervision history
Current supervision
-
Doctor Philosophy
Pharmacy telehealth service for adult patients with cancer
Principal Advisor
Other advisors: Professor Elizabeth Ward
-
Doctor Philosophy
AI companions: opportunities and risks for the wellbeing of Australian adolescent girls
Principal Advisor
Other advisors: Dr Helen Haydon, Professor Liam Caffery
-
Master Philosophy
Developing asynchronous pre-recorded pharmacist video-education for cancer care patients
Principal Advisor
-
Master Philosophy
Building grief literacy in residential aged care facilities in rural Far North Queensland as part of a virtual care model.
Associate Advisor
Other advisors: Dr Helen Haydon
-
Doctor Philosophy
Implementing a Medication review pharmacy clinic and the potential impact on patient care.
Associate Advisor
Other advisors: Professor Michael Barras, Dr Holly Foot
Completed supervision
-
2024
Doctor Philosophy
Development, implementation, and evaluation of a telepharmacy service for adult patients with cancer
Principal Advisor
Other advisors: Professor Elizabeth Ward
-
2023
Doctor Philosophy
Evaluation of the economic factors and clinician drivers impacting telehealth uptake and sustainability in Australian general practice settings
Principal Advisor
Other advisors: Professor Anthony Smith
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2023
Doctor Philosophy
The development, implementation, and evaluation of a digital occupational violence patient risk assessment tool in the emergency department
Associate Advisor
Other advisors: Dr Amy Johnston
Media
Enquiries
Contact Dr Centaine Snoswell directly for media enquiries about:
- digital health
- health economics
- health services research
- pharmacist
- pharmacy practice
- teledermatology
- telehealth
- telemedicine
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