Overview
Background
Dr Monica Chien has multidisciplinary training in marketing, psychology and tourism, and has an extensive background in hospitality. She has won multiple awards for her teaching and research, and has been invited as a visiting scholar to universities in Japan.
Dr Chien’s scholarly interest and expertise lie in the field of Consumer Behaviour, and she is an active researcher in the associated fields of traveller behaviour, sports fan behaviour, resident study, branding and marketing communications with demonstrated research impact on industry, government and policy both within Australia and internationally. She has particular expertise and interest in experimental studies, and has published in leading international marketing and tourism journals.
Dr Chien has conducted research and consultancy with industry and government, leading several international and national projects. She is currently investigating how sport scandals affect sponsoring brands and stakeholders in sport. Her recent projects also examine the nexus between international education and tourism, as well as residents’ response to tourism and mega-event development.
Availability
- Dr Monica Chien is:
- Available for supervision
Fields of research
Qualifications
- Bachelor of Business (Administration), Queensland University of Technology
- Masters (Coursework), Queensland University of Technology
- Doctor of Philosophy, The University of Queensland
Works
Search Professor Monica Chien’s works on UQ eSpace
2024
Book Chapter
Understanding intergroup conflict between residents and tourists: a social identity perspective
Chien, P. Monica, Ritchie, Brent W., Maruyama, Naho, Oguchi, Takashi and Kock, Florian (2024). Understanding intergroup conflict between residents and tourists: a social identity perspective. Research Handbook on Tourism, Complexity and Uncertainty. (pp. 8-26) Edward Elgar Publishing. doi: 10.4337/9781802203486.00010
2023
Journal Article
Enhancing energy harvesting performance and sustainability of cellulose-based triboelectric nanogenerators: Strategies for performance enhancement
Liao, Hongwu, Na, Jongbeom, Zhou, Weiming, Hur, Seungjae, Chien, P. Monica, Wang, Chong, Wang, Liwei, Yamauchi, Yusuke and Yuan, Zhanhui (2023). Enhancing energy harvesting performance and sustainability of cellulose-based triboelectric nanogenerators: Strategies for performance enhancement. Nano Energy, 116 108769, 1-19. doi: 10.1016/j.nanoen.2023.108769
2023
Journal Article
Responses to compatriot tourist misbehavior: The importance of social identity, emotions and misbehavior type
Sun, Wanting, Chien, Monica P. and Pappu, Ravi (2023). Responses to compatriot tourist misbehavior: The importance of social identity, emotions and misbehavior type. Journal of Travel Research. doi: 10.1177/00472875231206543
2022
Book Chapter
Explaining intergroup and intragroup dynamics in tourism: a social identity approach
Chien, P. Monica and Sun, Wanting (2022). Explaining intergroup and intragroup dynamics in tourism: a social identity approach. Routledge handbook of social psychology of tourism. (pp. 121-132) edited by Dogan Gursoy and Sedat Çelik. London, United Kingdom: Routledge. doi: 10.4324/9781003161868-12
2022
Journal Article
When compatriot tourists behave badly: the impact of misbehavior appraisal and outgroup criticism construal
Sun, Wanting, Chien, P. Monica, Ritchie, Brent W. and Pappu, Ravi (2022). When compatriot tourists behave badly: the impact of misbehavior appraisal and outgroup criticism construal. Journal of Destination Marketing and Management, 23 100695, 100695. doi: 10.1016/j.jdmm.2022.100695
2022
Book Chapter
Sustainable high yield luxury tourism experiences
Spence, Jacqualine , Benckendorff, Pierre and Chien, P. Monica (2022). Sustainable high yield luxury tourism experiences. The Emerald handbook of luxury management for hospitality and tourism. (pp. 403-424) edited by Anupama S. Kotur and Saurabh Kumar Dixit . Bingley, United Kingdom: Emerald Publishing .
2022
Book Chapter
Sustainable high yield luxury tourism experiences
Spence, Jacqualine, Benckendorff, Pierre and Chien, P. Monica (2022). Sustainable high yield luxury tourism experiences. The Emerald handbook of luxury management for hospitality and tourism. (pp. 403-423) Bingley, United Kingdom: Emerald Publishing. doi: 10.1108/978-1-83982-900-020211020
2022
Conference Publication
The impact of tourist misbehavior on ingroup tourist responses: an abstract
Sun, Wanting, Chien, P. Monica, Ritchie, Brent W. and Pappu, Ravi (2022). The impact of tourist misbehavior on ingroup tourist responses: an abstract. 2021 AMS Virtual Annual Conference and World Marketing Congress, Virtual, 1-4 June 2021. Cham, Switzerland: Springer Nature. doi: 10.1007/978-3-030-95346-1_192
2021
Other Outputs
Keeping ahead of the Games
Chien, Monica (2021, 12 23). Keeping ahead of the Games The Courier-Mail 49-49.
2021
Journal Article
Optimism bias and perceived susceptibility to COVID-19 among Australian travellers
Mao, Wen, Chien, P. Monica and Kelly, Sarah J. (2021). Optimism bias and perceived susceptibility to COVID-19 among Australian travellers. Current Issues in Tourism, 25 (15), 2384-2387. doi: 10.1080/13683500.2021.2010672
2021
Journal Article
Tell me your story: branding destinations through residents’ (place) stories
Hay, Nicole A., Chien, P. Monica and Ruhanen, Lisa (2021). Tell me your story: branding destinations through residents’ (place) stories. Journal of Vacation Marketing, 28 (3), 319-334. doi: 10.1177/13567667211060567
2021
Journal Article
Adventurous femininities: the value of adventure for women travelers
Clarke, Jasmine Fay, Previte, Josephine and Chien, P. Monica (2021). Adventurous femininities: the value of adventure for women travelers. Journal of Vacation Marketing, 28 (2), 135676672110389-187. doi: 10.1177/13567667211038952
2021
Journal Article
Impulse buying behaviour in tourism: a new perspective
Karl, Marion, Chien, P. Monica and Ong, Faith (2021). Impulse buying behaviour in tourism: a new perspective. Annals of Tourism Research, 90 103136, 103136. doi: 10.1016/j.annals.2020.103136
2021
Conference Publication
Understanding intergroup conflicts between residents and tourists
Chien, P. Monica, Hornsey, Matthew, Nagatomo, Jun and Pappu, Ravi (2021). Understanding intergroup conflicts between residents and tourists. Japan Society for Tourism Studies Annual Conference, Kyoto, Japan, 3-4 July 2021.
2021
Conference Publication
Organizational changes, employee wellbeing, and leadership for ryokans’ survival in a global crisis
Almira, Tatyana, Saito, Hiroaki and Chien, P. Monica (2021). Organizational changes, employee wellbeing, and leadership for ryokans’ survival in a global crisis. APacCHRIE Conference, Singapore, 2-4 June 2021.
2021
Conference Publication
The impact of tourist misbehavior on ingroup tourist responses
Sun, Wanting, Chien, P. Monica, Ritchie, Brent W. and Pappu, Ravi (2021). The impact of tourist misbehavior on ingroup tourist responses. Academy of Marketing Science Annual Conference, Virtual (United States), 1-4 June 2021.
2021
Journal Article
Sport scandal and fan response: The importance of ambi-fans
Sun, Wanting, Chien, P. Monica and Weeks, Clinton S. (2021). Sport scandal and fan response: The importance of ambi-fans. European Sport Management Quarterly, 23 (3), 1-22. doi: 10.1080/16184742.2021.1912131
2021
Journal Article
Investigating the impact of perceived nonprofit sponsorship engagement on prosocial behavior
Goh, Iris Kai Lin , Pappu, Ravi and Chien, P. Monica (2021). Investigating the impact of perceived nonprofit sponsorship engagement on prosocial behavior. Journal of Business Research, 126, 113-125. doi: 10.1016/j.jbusres.2020.12.042
2021
Conference Publication
Understanding tourists' responses to misbehaviours committed by compatriot tourists
Sun, Wanting, Chien, P. Monica and Pappu, Ravi (2021). Understanding tourists' responses to misbehaviours committed by compatriot tourists. The Council for Australasian Tourism and Hospitality Education (CAUTHE) Annual Conference, Online, 9-12 February 2021.
2021
Conference Publication
The role of habit in tourist behaviour
MacInnes, Sarah, Ong, Faith and Chien, P. Monica (2021). The role of habit in tourist behaviour. The Council for Australasian Tourism and Hospitality Education (CAUTHE) Annual Conference, Online, 9-12 February 2021.
Funding
Current funding
Supervision
Availability
- Dr Monica Chien is:
- Available for supervision
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Supervision history
Current supervision
-
Doctor Philosophy
Value Perceptions of Queensland's Arts and Culture Sector: A Study of Sector Sustainability
Associate Advisor
Other advisors: Dr Caroline Wilson-Barnao, Dr Kate Power
-
Doctor Philosophy
Transformative Luxury Tourism Experiences: A Resource-Based View
Associate Advisor
Other advisors: Professor Tim Kastelle, Professor Pierre Benckendorff
-
Doctor Philosophy
Evaluation of DMO (Destination Management Organization) website Wonderful Indonesia based on its cognitive image from pre-travel visitor experience
Associate Advisor
Other advisors: Dr Andy Lee
-
Doctor Philosophy
Evolution of Digital Marketing in the Era of the Internet of Things
Associate Advisor
Completed supervision
-
2023
Doctor Philosophy
When Compatriot Tourists Behave Badly: Understanding the Impact of Tourist Misbehaviour on the Tourist-Host Intergroup Dynamics in International Travel
Principal Advisor
Other advisors: Associate Professor Ravi Pappu
-
2024
Doctor Philosophy
Essays on Habit as a Driver of Tourist Pro-Environmental Behaviour
Associate Advisor
Other advisors: Dr Faith Ong, Professor Sara Dolnicar
-
2023
Doctor Philosophy
Destination branding in the eyes of residents: Investigating residents' participation in destination branding
Associate Advisor
Other advisors: Professor Lisa Ruhanen
Media
Enquiries
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