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Associate Professor Josephine Previte
Associate Professor

Josephine Previte

Email: 
Phone: 
+61 7 334 68095

Overview

Background

Dr Josephine Previte’s research examines how marketing, services and technology shape people’s everyday lives, wellbeing and participation in society. Her work brings together social marketing, transformative service research and social entrepreneurship to examine how people experience complex systems, and how organisations can respond with more inclusive, ethical and effective forms of change.

Current projects extend this agenda through research on disability-inclusive services, homelessness, mission-led social entrepreneurship and changing alcohol cultures, including shifts toward low- and no-alcohol consumption. Across these projects, her research focuses on how people navigate complex systems and how organisations can design more responsive, equitable and human-centred interventions. Applied research is central to this agenda, bringing marketing insight to behaviour change and service-system challenges.

Her methodological expertise spans qualitative and mixed-method research, with a strong interest in alternative and innovative methodologies. This includes expertise in using Q methodology, videography, digital and technology-enabled research approaches, and interpretive designs that reveal the complexity of people’s lives.

Across this work, Josephine is committed to research that generates practical insight, strengthens social change efforts, and brings meaningful benefits to people, organisations and society.

Availability

Associate Professor Josephine Previte is:
Available for supervision
Media expert

Qualifications

  • Doctor of Philosophy, Queensland University of Technology
  • Graduate Certificate in Learning and Teaching in Higher Education, The University of Queensland

Research interests

  • Transformative Service Research for Social Impact

    Services shape people’s access to care, dignity, inclusion and wellbeing. My research examines the social impact of service systems, with a focus on how organisations, frontline actors and communities respond to vulnerability and exclusion. Current projects investigate disability-inclusive service and accessibility readiness, alongside service responses to homelessness, to understand how services can create more equitable and transformative social outcomes.

  • Social Marketing for Behavioural and Social Change

    Changing behaviour is rarely a matter of simply changing minds. My research examines how social marketing can address complex health and social issues by engaging with lived experience, social norms, market systems and policy contexts. It includes sustained work on alcohol-related behaviour change and low- and no-alcohol consumption, alongside research into gendered experiences, inequalities and social change.

  • Qualitative Inquiry and Research Innovation

    A distinctive contribution of qualitative inquiry is its capacity to reveal the complexity of people’s lives. My methodological expertise is grounded in context, empathy and meaning, using qualitative approaches to understand lived experience, social practices and how people make sense of change. It extends to methodological innovation through Q methodology, videography, visual methods and interpretive research design.

  • Health Service Experience and Systems Change

    Health services are experienced through complex interactions between people, providers and systems. My research integrates social marketing and service thinking to understand health service access, engagement and impact from multiple perspectives. It includes research in women’s health, alongside current work examining mental health service experiences, provider challenges and opportunities to design more responsive, person-centred systems of care.

  • Technology, Markets and Everyday Life

    Technology is reshaping everyday life, from how people connect and consume to how markets collect data, personalise experiences and influence choice. My research examines consumer and societal engagements with technology, including platform use, data-driven marketing, privacy, trust and consumer wellbeing. It also extends to digital and technology-enabled methodologies for understanding contemporary market and social life.

  • Mission, Markets and Systems Change

    Social enterprises often work where existing systems fall short. My research examines how founders and leaders balance mission and money while creating sustainable responses to complex social issues. It connects social entrepreneurship with systems social marketing to understand how market-based, community-centred and socially innovative approaches can support broader systems change.

Research impacts

Josephine’s research creates impact by helping organisations, governments and community partners turn lived-experience insights into more inclusive, responsive and effective services.

Her work translates marketing, social marketing and service research into practical evidence that supports better decision-making, stronger engagement and improved outcomes for communities. This includes evidence-based frameworks, evaluation insights, policy recommendations and organisational capability-building.

Across her research activities, Josephine is invested in working with organisations to create meaningful change. Her approach uses co-design, consultation and collaborative research to translate evidence into practical strategies that improve services, strengthen participation and deliver benefits for people, organisations and communities.

Works

Search Professor Josephine Previte’s works on UQ eSpace

93 works between 1999 and 2025

41 - 60 of 93 works

2016

Conference Publication

The actual and imagined customer experiences of blood donation: a customer value perspective

Russell-Bennett, Rebekah, Previte, Josephine, Hartel, Charmine, Smith, Geoff and Zainuddin, Nadia (2016). The actual and imagined customer experiences of blood donation: a customer value perspective. AMA Servsig, Maastricht, The Netherlands, 17-19 June 2016. Maastricht, The Netherlands: Maastricht University.

The actual and imagined customer experiences of blood donation: a customer value perspective

2016

Journal Article

Social capital stories behind young women's drinking practices

Godwin, Megan, Drennan, Judy and Previte, Josephine (2016). Social capital stories behind young women's drinking practices. Journal of Social Marketing, 6 (3), 294-314. doi: 10.1108/JSOCM-06-2015-0035

Social capital stories behind young women's drinking practices

2016

Conference Publication

Understanding What Responsible Alcohol Management Means to Community Sport Club Management Committees

Thompson, H., Kelly, S., Previte, J. and Kelly, A. B. (2016). Understanding What Responsible Alcohol Management Means to Community Sport Club Management Committees. 7th International Conference on Sport in Society, Honolulu, HI, United States, 2-3 June 2016.

Understanding What Responsible Alcohol Management Means to Community Sport Club Management Committees

2016

Book Chapter

A Services Approach to Social Marketing

Russell-Bennett, Rebekah, Wood, Matthew and Previte, Josephine (2016). A Services Approach to Social Marketing. Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer Nature. doi: 10.1007/978-3-319-24184-5_85

A Services Approach to Social Marketing

2015

Journal Article

Who Is the Biggest Loser? Fat News Coverage Is a Barrier to Healthy Lifestyle Promotion

Previte, Josephine and Gurrieri, Lauren (2015). Who Is the Biggest Loser? Fat News Coverage Is a Barrier to Healthy Lifestyle Promotion. Health Marketing Quarterly, 32 (4), 330-349. doi: 10.1080/07359683.2015.1093881

Who Is the Biggest Loser? Fat News Coverage Is a Barrier to Healthy Lifestyle Promotion

2015

Journal Article

Strengthening social marketing research: Harnessing "insight" through ethnography

Brennan, Linda, Fry, Marie-Louise and Previte, Josephine (2015). Strengthening social marketing research: Harnessing "insight" through ethnography. Australasian Marketing Journal, 23 (4), 286-293. doi: 10.1016/j.ausmj.2015.10.003

Strengthening social marketing research: Harnessing "insight" through ethnography

2015

Journal Article

Designing a Mobile Social Tool that Moderates Drinking

Tjondronegoro, Dian, Drennan, Judy, Kavanagh, David J., Zhao, Elaine Jing, White, Angela M., Previte, Josephine, Connor, Jason P. and Fry, Marie-Louise (2015). Designing a Mobile Social Tool that Moderates Drinking. Ieee Pervasive Computing, 14 (3) 7140685, 62-69. doi: 10.1109/MPRV.2015.62

Designing a Mobile Social Tool that Moderates Drinking

2014

Journal Article

Can a text message a week improve breastfeeding?

Gallegos, Danielle, Russell-Bennett, Rebekah, Previte, Josephine and Parkinson, Joy (2014). Can a text message a week improve breastfeeding?. Bmc Pregnancy and Childbirth, 14 (1) 374, 374.1-374.11. doi: 10.1186/s12884-014-0374-2

Can a text message a week improve breastfeeding?

2014

Journal Article

Neoliberalism and managed health: fallacies, facades and inadvertent effects

Gurrieri, Lauren, Brace-Goan, Jan and Previte, Josephine (2014). Neoliberalism and managed health: fallacies, facades and inadvertent effects. Journal of Macromarketing, 34 (4), 532-538. doi: 10.1177/0276146714542953

Neoliberalism and managed health: fallacies, facades and inadvertent effects

2014

Book Chapter

Case study: using social cognitive theory and social support coping theory to improve breastfeeding duration rates: MumBubConnect

Russell-Bennett, Rebekah, Gallegos, Danielle, Previte, Josephine and Hamilton, Robyn (2014). Case study: using social cognitive theory and social support coping theory to improve breastfeeding duration rates: MumBubConnect. Social marketing and behaviour change: models, theory and applications. (pp. 66-74) edited by Linda Brennan, Wayne Binney, Lukas Parker, Torgeir Aleti and Dang Nguyen. Cheltenham, United Kingdom: Edward Elgar Publishing. doi: 10.4337/9781782548157.00017

Case study: using social cognitive theory and social support coping theory to improve breastfeeding duration rates: MumBubConnect

2014

Journal Article

Alcohol consumption in young adults: the role of multisensory imagery

Connor, Jason P., Kavanagh, David J., Andrade, Jackie, May, Jon, Feeney, Gerald F. X., Gullo, Matthew J., White, Angela M., Fry, Marie-Louise, Drennan, Judy, Previte, Josephine and Tjondronegoro, Dian (2014). Alcohol consumption in young adults: the role of multisensory imagery. Addictive Behaviors, 39 (3), 721-724. doi: 10.1016/j.addbeh.2013.11.023

Alcohol consumption in young adults: the role of multisensory imagery

2014

Book Chapter

The need for Internal Social Marketing (ISM): Extending the people focus to service employees

Previte, Josephine and Russell-Bennett, Rebekah (2014). The need for Internal Social Marketing (ISM): Extending the people focus to service employees. Social marketing: From tunes to symphonies. (pp. 326-333) Abingdon, Oxon United Kingdom: Routledge.

The need for Internal Social Marketing (ISM): Extending the people focus to service employees

2014

Book Chapter

MumBubConnect: Using SMS to engage new mothers

Russell-Bennett, Rebekah, Gallegos, Danielle, Previte, Josephine and Hamilton, Robyn (2014). MumBubConnect: Using SMS to engage new mothers. Social marketing: from tunes to symphonies. (pp. 334-343) edited by Gerard Hastings and Christine Domegan. London, United Kingdom: Routledge.

MumBubConnect: Using SMS to engage new mothers

2014

Conference Publication

Privacy behaviours: protecting consumers from their friends and themselves

Pomfret, Liam and Previte, Josephine (2014). Privacy behaviours: protecting consumers from their friends and themselves. Australian and New Zealand Marketing Academy Conference (ANZMAC 2014), Brisbane, QLD, Australia, 1-3 December 2014. Brisbane, QLD, Australia: ANZMAC.

Privacy behaviours: protecting consumers from their friends and themselves

2014

Book Chapter

Case study: meso-macro-level theory - Drink Wise: investing in generational social change

Previte, Josephine, Brennan, Linda and Scott, John (2014). Case study: meso-macro-level theory - Drink Wise: investing in generational social change. Social marketing and behaviour change: models, theory and applications. (pp. 156-175) edited by Linda Brennan, Wayne Binney, Lukas Parker, Torgeir Aleti and Dang Nguyen. Cheltenham, United Kingdom: Edward Elgar Publishing. doi: 10.4337/9781782548157.00026

Case study: meso-macro-level theory - Drink Wise: investing in generational social change

2013

Journal Article

Bourdieu, the boom and cashed-up bogans

Pini, Barbara and Previte, Josephine (2013). Bourdieu, the boom and cashed-up bogans. Journal of Sociology, 49 (2-3), 256-271. doi: 10.1177/1440783313481742

Bourdieu, the boom and cashed-up bogans

2013

Book Chapter

A services approach to social marketing programs

Russell-Bennett, Rebekah, Previte, Josephine, Gallegos, Danielle, Hartel, Charmine E. J., Smith, Geoff and Hamilton, Robyn (2013). A services approach to social marketing programs. Contemporary issues in social marketing. (pp. 111-140) edited by Krzysztof Kubacki and Sharyn Rundle-Thiele. Newcastle upon Tyne, United Kingdom: Cambridge Scholars Publishing.

A services approach to social marketing programs

2013

Journal Article

Fresh ideas: services thinking for social marketing

Russell-Bennett, Rebekah, Woods, Matthew and Previte, Jo (2013). Fresh ideas: services thinking for social marketing. Journal of Social Marketing, 3 (3), 223-238. doi: 10.1108/JSOCM-02-2013-0017

Fresh ideas: services thinking for social marketing

2013

Journal Article

Gender, Class and Sexuality in Contemporary Australia: Representations of the Boganette

Pini, Barbara and Previte, Josephine (2013). Gender, Class and Sexuality in Contemporary Australia: Representations of the Boganette. Australian Feminist Studies, 28 (78), 348-363. doi: 10.1080/08164649.2013.857385

Gender, Class and Sexuality in Contemporary Australia: Representations of the Boganette

2013

Conference Publication

A services approach to social marketing

Russell-Bennet, Rebekah, Wood, Matthew and Previte, Josephine (2013). A services approach to social marketing. 16th Biennial World Marketing Congress, Melbourne, Australia, 17-19 July 2013. Ruston, LA, United States: Academy of Marketing Science.

A services approach to social marketing

Funding

Past funding

  • 2024
    Empowering Accessible Travel: An Evaluation of the `Access Accelerator¿ Program
    Spinal Life Australia
    Open grant
  • 2024 - 2025
    Building resilient social enterprises in Queensland
    Social Enterprise Research Grants
    Open grant
  • 2015 - 2019
    Drinkwise: How to drink properly campaign evaluation
    Royal Melbourne Institute of Technology University
    Open grant
  • 2012 - 2016
    From Hospitals to Hospitality: Understanding the influence of Interaction with Staff and Service Quality on Donor Intention to Re-donate
    Australian Red Cross Blood Service
    Open grant
  • 2011 - 2012
    Individual and community resilience: Understanding how social networks stimulate positive individual and group behaviours
    UQ Early Career Researcher
    Open grant
  • 2010 - 2012
    Customer Value Co-creation enhancing Aged Care Services: evaluating the benefits for the organisation, residents and employees
    UQ Collaboration and Industry Engagement Fund
    Open grant

Supervision

Availability

Associate Professor Josephine Previte is:
Available for supervision

Looking for a supervisor? Read our advice on how to choose a supervisor.

Supervision history

Current supervision

  • Doctor Philosophy

    Understanding the impact of Halal labels on perceived product quality between Muslim consumers in non-Muslim countries

    Principal Advisor

    Other advisors: Dr Muhammad Rashid Saeed

  • Doctor Philosophy

    Innovation Ecosystems and Generative AI: Collaborations, Standards, and Value Capture

    Associate Advisor

    Other advisors: Professor Ashish Sinha, Associate Professor Jay Weerawardena

  • Doctor Philosophy

    Disability-led Innovation and Assistive Technology: Redefining Accessibility in the Global Hospitality Industry

    Associate Advisor

    Other advisors: Dr Jie Wang

Completed supervision

Media

Enquiries

Contact Associate Professor Josephine Previte directly for media enquiries about:

  • Behaviour change campaigns
  • Consumer behaviour
  • Gendered consumption
  • Social marketing

Need help?

For help with finding experts, story ideas and media enquiries, contact our Media team:

communications@uq.edu.au